ServiceNow HR Service Delivery Alternatives

4.3(41 Ratings)

Integrated HR Service Management Solutions

Considering alternatives to ServiceNow HR Service Delivery? See what this market ServiceNow HR Service Delivery users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how ServiceNow HR Service Delivery compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Cegid Talentsoft

4.5

This has made very easy to approve leaves, vacations and any other activity within the company, also you have all employee information at once. Excellent

Read all insights and reviews for Cegid Talentsoft

Where ServiceNow HR Service Delivery Scored Higher

Better at service and support
Easier to integrate and deploy

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2. SAP SuccessFactors Enterprise Service Management

By SAP

3.7

SuccessFactors was a fine tool, but it's almost too much from an employee experience

Read all insights and reviews for SAP SuccessFactors Enterprise Service Management

Where ServiceNow HR Service Delivery Scored Higher

Better at service and support
Easier to integrate and deploy

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3. ESCRIBA ECAP

4.6

Great solution for our needs - enabling the digitalisation/automation of HR Processes via reading and writing to SAP and an automated output of documents. By combining a ticket system with the above mentioned capabilities ESCRIBA provides an overall solution which improves the efficiency of our HR Service processes significantly. ESCRIBA is very solution and customer oriented.

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4. UKG HR Service Delivery Platform

By UKG

3.9

UKG has the best customer service of any HRIS system I have ever used. This platform is all encompassing and can do it all.

Read all insights and reviews for UKG HR Service Delivery Platform

Where ServiceNow HR Service Delivery Scored Higher

Better at service and support
Easier to integrate and deploy

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5. Leena AI

4.3

Leena AI is like a digital HR assistant it handles answering policy based questions also helps in handling leave and also payroll queries, it integrates with HRIS and process onboarding and ticketing. It provides with dashboard and analytics for engagement levels and query trends. It helps us to improve our employee experience with leadership in actionable insights. It fills the gap of support and strategic transformation which reduces the manual workflow for our HR team. Overall a relaible HR support model.

Read all insights and reviews for Leena AI

Where ServiceNow HR Service Delivery Scored Higher

Easier to integrate and deploy

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6. Infor HR Service Delivery

3.8

The system provides a great place to track employee questions and cases. There are options to automate business processes and give power back to employees to help resolve issues on their own. It's a comprehensive place to track employee history and store important documents for easy retrieval to fully service our employee population.

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Where ServiceNow HR Service Delivery Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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7. Oracle HR Help Desk Cloud Service

4.6

Oracle HR Help Desk Cloud Service is a robust and secure platform with strong enterprise capabilities. It works reliably for case management and tracking, but the user experience is not intuitive and often feels overly complex for everyday operational use. Simple tasks require too many steps, navigation is not user-friendly and response times depend heavily on configuration quality. Effective, but not efficient without significant setup and training.

Read all insights and reviews for Oracle HR Help Desk Cloud Service

Where ServiceNow HR Service Delivery Scored Higher

Better at service and support
Easier to integrate and deploy

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8. HR Acuity

4.6

The system does a good job of keeping employee relations cases organized and consistent. Having everything in one place makes tracking issues, documenting conversations, and following cases through much easier. The workflows and reporting are helpful once you get used to them and support more structured, case handling.There is a bit of a learning curve and some limits around customization, but overall it's been a helpful and reliable tool

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