SurveySparrow Alternatives

Thanks to, many different channels in the products, we are able to reach our customers. It is very important issue to be able to identify a user that we cannot send a survey from one channel and send it from different channel interms of collecting feedback we can hear our customers voices through many different channels.

Huge advocate of this product, but coreXM is outdated- everything is focused on AI which is not indlued. So I would have given this a 5 star rating, but I feel that Qualtrics is trying to force is to update or not valuing us. I also feel that Qualtrics doesn't value the Education sector as much, we are the lowest valued customer.

Sprinklr is a great tool and helps us in our day to day work flows, reporting, insights as well as service from their team has been exceptional. What I appreciate the most about Sprinklr is its ability to bring various aspects of social media operations into a single platform. The publishing workflows, listening and reporting dashboards help streamline activities that would otherwise require multiple tools. For large enterprise organizations, the governance controls and role-based permissions are particularly valuable. The listening and analytics capabilities provide meaningful insights into audience coversations, competitor activity, trending topics and content performance. Custom dashboards and reporting options make it easier to derive actionable insights for stakeholders across different regions in the organisation. Like any enterprise platform, there is a learning curve, and some workflows can occasionally feel complex - like the set up of widgets in the competitor and listening modules. However, the depth of functionality and customization available often outweigh these challenges, especially for global teams managing large scale social media operations. Overall, Sprinklr Insights has been a powerful platform for managing end to end socail media activities, enabling better collaboration, stronger governance, deeper audience insights, and more data-driven decision making.

We have been working with the Medallia team for past 6-7 years, and the platform has played a key role in enhancing our CX program. It has enabled us to engage with the customers in a timely manner, leverage multiple channels for data collection, and efficiently analyze data to identify the root cause. Additionally, the platform supports the implementation of the actionable insights across the organization. Its flexible reporting capabilities, along with advances TA and sentiment analysis, makes it easier to derive meaningful insights from both - structured and unstrctured feedback.

It has enabled us and our customers to connect patient, caregiver, safety, quality and operational data into a unified view -- turning fragmented feedback into more predictive insights and actionable recommendations that improve clinical, financial and experience outcomes.

i use chattermill and appreciate its approach to analyze customer feedback. The tool is intuitive and helps quickly identify useful trends.

We have been using JotForm premium bronze subscription for over 7 years. The VoC tool has evolved with time integrating AI.

The product is easy to use, surveys consumers, and collects feedback ratings to help determine how users are engaging with content and improve ratings. Over the past few months, we've been able to easily improve our app store rating and determine what changes need to be made to improve features for users. The customer service team is always happy to help and ensure we're getting the most from our account and our experience.