Zoho Assist Alternatives

4.6(690 Ratings)

Remote Desktop Software

Considering alternatives to Zoho Assist? See what this market Zoho Assist users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Zoho Assist compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. TeamViewer Remote

4.4

TeamViewer Remote made my experience good as it has built in option of chat and voice which makes the communication much clear and helpful also it works great on my mobile, window and on Mac.Read all insights and reviews for TeamViewer Remote

Where Zoho Assist Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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2. AnyDesk

4.5

I have been working in the IT industry for the past 10 years and have worked hands on multiple remote access tools but among all these AnyDesk stands out as one the user friendly and efficient tool which is being used in my organization AnyDesk tool allows you to get quick remote access to any system worldwide just using a simple session key. Its Web-Based and Application-Based interface tool which makes remote session quick once access is taken credentials can be securely saved and which eliminates the request for permission repeatdeatly which helps to increase the prodcutivity For instance, one of the users in my organization has an issue with "Production Software" and he wasn't physically near the system previously, I have remote access to his machine, I was able to take remote access of his machine immediately without any additional approval and troubleshoot the issue and also shared my screen through the Anydesk Mobile application allowing him to overview the troubleshooting steps. In Another instance similar issue arise on another machine, As Anydesk has recording session feature through that recording session I perfromed the same troubleshooting steps which reduced my time to resolve the issue fast. Overall Anydesk has helped us in saving time, providing effective support and allows us to handle the issue quickly without any interruption. Read all insights and reviews for AnyDesk

Where Zoho Assist Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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3. BeyondTrust Remote Support

4.6

During our migration project over the past two months, I found BeyondTrust Remote Support very helpful in my work as a business analyst. I liked that I could securely access different systems without going through several logins or waiting for IT support. This let me check settings, confirm user access, and review how things were working in real time, which kept the project moving without delays. My experience with this was above my expectations, especially during crucial moments of our project. It made system checks and coordination with the India and Philippines team a lot easier. We are able to cut down on downtime during testing, and gave me confidence that everything was done in a safe and secure way before signing off, and hand over the system to business operations. BT Remote support really helped me a lot in my project.Read all insights and reviews for BeyondTrust Remote Support

Where Zoho Assist Scored Higher

Easier to integrate and deploy
Better evaluation and contracting

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4. LogMeIn Resolve

4.4

LogMeIn Resolve is more than just a remote support solution. It makes IT and device management easy and it saves us resources. Thanks to ease of remote access, our IT personnel can effortlessly deploy, troubleshoot and configure apps remotely on other devices. In addition, LogMeIn Resolve also makes file transfer easy and the platform is highly secure too. Read all insights and reviews for LogMeIn Resolve

Where Zoho Assist Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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5. ISL Online

4.8

The usage is simple and efficient, and meets our user's expectations to make our work easier.Read all insights and reviews for ISL Online

Where Zoho Assist Scored Higher

Easier to integrate and deploy

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6. Splashtop

4.8

We like Splashtop, its very Stable and the Connections are always good!Read all insights and reviews for Splashtop

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7. RemotePC

4.6

RemotePC makes it possible for our teams to access work resources from any location. The tool also makes it possible to offer/get remote help from any location and it saves us costs while ensuring productivity. Our IT technicians can quickly deal with any IT issue remotely and from any location which makes RemotePC a very convenient tool and a must have. Read all insights and reviews for RemotePC

Where Zoho Assist Scored Higher

Better at service and support
Easier to integrate and deploy

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8. GoToMyPC

4.5

GoToMyPC, is a great tool that makes connecting to PC's for support easy.Read all insights and reviews for GoToMyPC

Where Zoho Assist Scored Higher

Better evaluation and contracting

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