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Kore.ai Experience Optimization (XO) Platform Alternatives

4.6(129 Ratings)

Considering alternatives to Kore.ai Experience Optimization (XO) Platform? See what this market Kore.ai Experience Optimization (XO) Platform users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Kore.ai Experience Optimization (XO) Platform compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months
How Alternatives Are Selected
1. Cognigy.AI Platform

By NiCE Cognigy

4.8
(138 Ratings)
Cognigy is easy to use and powerful in capability. It was one of the first on the market to provide conversation-designer-oriented GUI, allowing fast and easy on-boarding of business colleagues into the development process. Cognigy is also keeping up with the pace with the newest trends by providing solid development foundations and materials to better understand the changes. Overall, the experience was very good. No fuss, just great ROI.Read all insights and reviews for Cognigy.AI Platform
Compare with Kore.ai Experience Optimization (XO) Platform
2. IBM watsonx Assistant

By IBM

4.3
(111 Ratings)
The experience has been good, there was advice and support in critical situations. Read all insights and reviews for IBM watsonx Assistant

Where Kore.ai Experience Optimization (XO) Platform Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Kore.ai Experience Optimization (XO) Platform
3. Yellow.ai Agentic AI Platform

By Yellow.ai

4.4
(101 Ratings)
The experience with Yellow has been very positive. From the start the team has worked hard to understand our needs and continue to iterate to ensure that we are able to deliver a solid experience to our customers. The application is straightforward to use. It is constantly being updated which has given us additional features we didn't expect to find.Read all insights and reviews for Yellow.ai Agentic AI Platform

Where Kore.ai Experience Optimization (XO) Platform Scored Higher

  • Better evaluation and contracting
Compare with Kore.ai Experience Optimization (XO) Platform
4. AiseraGPT

By Aisera

4.4
(91 Ratings)
Aisera has significantly enhanced our IT support operations. Its AI-driven automation has helped streamline ticket resolution & reduced our manual workload. The product is modular & scalable to all of our needs. It also provides important insights into areas that need further documentation & improvement. The Aisera team is responsive and attentive to all of our feature requests and needs.Read all insights and reviews for AiseraGPT

Where Kore.ai Experience Optimization (XO) Platform Scored Higher

  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Kore.ai Experience Optimization (XO) Platform
5. Omilia Cloud Platform

By Omilia

4.7
(75 Ratings)
Of all the vendor relationships I have had, Omilia has been the most enjoyable to work with. The Omilia team always has an answer to questions I have regarding their platform. No ping pong for weeks. OCP is a challenge at times, but it also solves some very technical problem statements (i.e. looping API calls on an array of values) with ease. Other IVAs require additional scripting and often custom code. OCP does this while being a low-code environment that uses JavaScript for functions...no proprietary code. Lastly, Omilia appears to have excellent vision. Their roadmap is worthy of any company, and they have shown time and again they can convert. No pipe dreams..real results. Read all insights and reviews for Omilia Cloud Platform

Where Kore.ai Experience Optimization (XO) Platform Scored Higher

  • Better evaluation and contracting
Compare with Kore.ai Experience Optimization (XO) Platform
6. Amelia Platform

By SoundHound AI

4.3
(68 Ratings)
Amelia is widely recognized as the leading conversational AI platform that delivers human-like interactions across customer service, IT Support, HR and many more business units. It has very good natural language understanding, emotional intelligence and multilingual capabilities. We have integrated Amelia to reduce ticket volume from helpdesk. There were so many tickets getting generated for common infrastructure issues and common queries like Password reset, Teams issues, Outlook issues, Zoom and any other product related issues. We have provided step by step instructions and addressed all user queries in one interface. Our Admins have saved significant time due to this Automation. Yearly we have saved around 10-12k in generic INCs. Amelia has advanced natural language processing system that solves complex queries with contextual awareness. Amelia offers customizable workflows, businesses can build their own workflows & automate repetitive tasks.Read all insights and reviews for Amelia Platform

Where Kore.ai Experience Optimization (XO) Platform Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
  • Better evaluation and contracting
Compare with Kore.ai Experience Optimization (XO) Platform
7. boost.ai

By boost.ai

4.8
(65 Ratings)
This vendor excels in providing user autonomy, allowing customers to tailor their experience to their specific needs. Their extensive digital support structure ensures that users have access to resources and ssistance at all times. The quality of the product is outstanding, meeting high standards of performance and reliability. Additionally, the vendor offers a wide range of integration and development opportunities, making it easy to expand and customize the product. Finally, their hands-on personal support is exceptional, with dedicated representatives available to guide and assist users through any challenge. Read all insights and reviews for boost.ai

Where Kore.ai Experience Optimization (XO) Platform Scored Higher

  • Better evaluation and contracting
Compare with Kore.ai Experience Optimization (XO) Platform
8. OneReach.ai

By OneReach.ai

4.6
(51 Ratings)
In short, my experience with OneReach.ai has been excellent. A balance of usability, personalization, trust, and emotional resonance, backed and supported by people of character with a passion to do things right. An incredible platform experience isn't just about features and functions; it's about how intuitive it is to interact with it; and how users and customers feel while interacting with it and their people. This is what makes OneReach.ai a rare gem, and why I am a fan. Read all insights and reviews for OneReach.ai

Where Kore.ai Experience Optimization (XO) Platform Scored Higher

  • Better evaluation and contracting
Compare with Kore.ai Experience Optimization (XO) Platform
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