Selligent Alternatives

3.9(175 Ratings)

Considering alternatives to Selligent? See what this market Selligent users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Selligent compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. MoEngage Customer Engagement Platform

4.7

Smooth onboarding, exceptional setup and after sales support and experience.Read all insights and reviews for MoEngage Customer Engagement Platform

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2. Marketing Cloud

4.1

I've used Salesforce Marketing Cloud for managing and optimising digital customer journeys across email and paid channels. It's a powerful tool when it comes to segmentation capabilities, automation and personalization at scale, especially through tools like Journey Builder and Audience Builder. I also appreciate how data-driven and customizable it is, allowing for precise targeting and performance tracking. Due to its capabilities, it can feel quite complex to learn and it's not always intuitive, particularly in the set up phases. Read all insights and reviews for Marketing Cloud

Where Selligent Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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3. Netcore Customer Engagement

4.5

We chose this product for its capabilities to connect the entire customer journey. We also needed an enterprise solution that met our budgetary needs. Netcore delivered both a robust solution that was well below its competitors when it came to price. Read all insights and reviews for Netcore Customer Engagement

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4. Adobe Campaign

4.3

Overall, our experience with Adobe Campaign has been positive in an enterprise CRM context. The platform enabled advanced segmentation, personalization and complex campaign workflow. However its complexity sometimes require strong technical expertise and can slowdown execution. Read all insights and reviews for Adobe Campaign

Where Selligent Scored Higher

Better at service and support

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5. Insider One

4.9

Our CSM is very professional! Hands-on, instant response, and vertical profession. With his guidance, new people can easily adopt the INSIDER ONE panel and leverage the marketing automation. INSIDER ONE's segmentation capabilities have been especially valuable for our paid media efforts, allowing us to activate high intent audiences more effectively and drive ROAS from ads.Read all insights and reviews for Insider One

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6. Braze Customer Engagement Platform

4.5

I've been working with the platform nearly 10 years, now in my 3rd company using it. What I like the most: - reliable and flexible data connectivity (import and export), - good documentation (e.g. 'see me in Postman' for REST Endpoints), - intuitive and easy to use, - making complex tech comprehensible for non-tech team members, - matching well Marketing Engagement requirements towards building an omni-channel CRM, - strong Customer Success Managers, - Team is open for feedback, listens to the Customers and keeps improving the product, helpful in looking for workarounds when something is not available out-of-the-box, - great community around the product (e.g. Braze Bonfire, all events). What could be improved: - pace of updates can be hard to follow, - dashboard customisation per relevant features or per user role would be helpful, - help tickets becomes less helpful as you grow more experienced - responses do not match expectations/ depth, - uneven development focus - newer features get lots of attention (e.g. AI, WhatsApp) while basic ones remain untouched (e.g. clicks include unsubscribe clicks or opens include machine opens, leading to the wrong idea about the message engagement), - platform develops a lot in the direction of frequent usage, high retention brands, not always matching reality of the slower businesses (e.g. limitation to event count in the last 30d).Read all insights and reviews for Braze Customer Engagement Platform

Where Selligent Scored Higher

Better evaluation and contracting

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7. Iterable

4.5

Iterable is a reliable partner and has a stable product. The main reason for us to use it is that Iterable has an open API in which we can integrate our systems without the need to use SDKs.Read all insights and reviews for Iterable

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8. CleverTap

4.3

CleverTap is a powerful customer engagement and personalization platform that combines real-time analytics, segmentation and omnichannel activation. It is particularly effective on mobile-first and digital-led customer journeys, enabling teams to drive retention and engagement. Read all insights and reviews for CleverTap

Where Selligent Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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