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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Reviewed in Last 12 Months
How Alternatives Are Selected
Logo of Atlassian Confluence
1. Atlassian Confluence

By Atlassian

4.4
(447 Ratings)

Confluence is a strong enterprise knowledge and collaboration platform for documenting processes, decisions, risks, and project artifacts at scale. It works particularly well when paired with Jira to provide traceability from execution to documentation. While the core capabilities are solid and reliable, advanced reporting, aggregation, and dashboards styles views often require add-ons or manual structure. Overall, Confluence delivers high value governance and page standards are clearly defined.

Read all insights and reviews for Atlassian Confluence

Where Document360 Scored Higher

  • Better at service and support
Compare with Document360
Logo of Guru
2. Guru

By Guru

4.7
(136 Ratings)

My overall experience with Guru has been very positive. It has significantly improved how our teams access, share, and trust information, especially in fast-paced environments like support and sales. The ability to surface verified knowledge directly within workflows has saved time, reduced errors, and helped new employees ramp up quickly. That said, its effectiveness depends on active content management—search can get cluttered as the knowledge base grows, and complex or long-form documentation can feel limited in the card-based format. Despite these minor challenges, Guru’s speed, reliability, and in-the-flow accessibility make it an invaluable tool for keeping team knowledge organized and actionable.

Read all insights and reviews for Guru
Compare with Document360
Logo of Notion
3. Notion

By Notion

4.5
(115 Ratings)

Notion has become a core tool for our team's day-to-day work. We rely on it for note taking, maintaining reference files, and organizing product roadmaps through its database functionality. It works especially well as a centralized knowledge base, making it easy to link documents and point team members to a single source of truth. While more complex setups can have a learning curve and occasional performance issues, it's an invaluable tool for keeping our work organized and accessible.

Read all insights and reviews for Notion
Compare with Document360
Logo of USU Knowledge Management Software
4. USU Knowledge Management Software

By USU

4.2
(43 Ratings)

Unfortunately, my experience is only average because we are working with a very old version. It has a very oldfashioned design ad very long loading times. Still I am satisfied cause we have only this tool to store and share our knowledge and I can adjust and provide our content in a sufficient way.

Read all insights and reviews for USU Knowledge Management Software

Where Document360 Scored Higher

  • Better at service and support
Compare with Document360
Logo of Stonly
5. Stonly

By Stonly

4.8
(41 Ratings)

We have had a great experience using Stonly. The platform makes it incredibly easy to create step by step guides for clients and internal teams to look for answers quickly. The biggest benefit is how quickly we can build and update content, and use various types of trigger to push information to our clients proactively. On top of that, the support team has been responsive and helpful whenever we have questions.

Read all insights and reviews for Stonly
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Logo of Bloomfire
6. Bloomfire

By Bloomfire

4.7
(39 Ratings)

The service has worked well for the most part -- our biggest hurdles have been getting the Ask AI feature to provide consistent responses and accurate information. Having to edit the content itself at a micro level to avoid incorrect or inconsistent responses is extremely time consuming and occasionally fixing one problem creates another.

Read all insights and reviews for Bloomfire
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7. ClickUp

By ClickUp

4.2
(38 Ratings)

This is truly one of the best workload/task management software tools I have ever used. It is user friendly, has plenty of bells and whistles, and makes my day much easier.

Read all insights and reviews for ClickUp

Where Document360 Scored Higher

  • Better at service and support
Compare with Document360
Logo of Lighthouse
8. Lighthouse

By KMS Lighthouse

4.3
(29 Ratings)

Easy to use. I also enjoy it because it is where my organization houses all of our documentation

Read all insights and reviews for Lighthouse
Compare with Document360
Showing Result 1-8 of 26

Top Alternatives to Document360

  • Atlassian Confluence
  • Guru
  • Notion
  • USU Knowledge Management Software
  • Stonly
  • Bloomfire
  • ClickUp
  • Lighthouse
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Document360 Alternatives

4.2(47 Ratings)

Considering alternatives to Document360? See what this market Document360 users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Document360 compares to its competitors and find the best software or service for your organization.