Microsoft Dynamics 365 Sales Alternatives

4.4(545 Ratings)

Considering alternatives to Microsoft Dynamics 365 Sales? See what this market Microsoft Dynamics 365 Sales users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Microsoft Dynamics 365 Sales compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Salesforce Sales Cloud

4.5

Salesforce Sales Cloud is a great tool and very customizable platform, but their post-sales service and experience leaves much to be desired even if you are in a large billed customer. They will constantly market to you, without actually looking at what you're doing or how you're using the product. Paying for premium support does only guarantee you a fast response, but not necessarily a quality one.Read all insights and reviews for Salesforce Sales Cloud

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2. Insightly CRM

4.2

Insightly offers a clean, intuitive CRM that's ideal for small and mid sized organizations, we unfortunately outgrew the platform but starting out it served us well.Read all insights and reviews for Insightly CRM

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3. Zoho CRM

4.4

I have been using Zoho CRM for more than 4 years. There have been many new feature add ons over time. Earlier we used to have spreadsheets to track the leads and it was a time consuming process. But with Zoho CRM, things have become easy with enitre lead journey available in all in one place. Zoho CRM also offers us a variety of integrations like integrating with our Legacy System. The overall downtime is also very low compared to other products.Read all insights and reviews for Zoho CRM

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4. Sales Hub

4.4

Houspot is a great tool for early stage or beginner level companies, it's intuitive, easy to adopt and the mobile app is especially strong, perfect for forgetting work done on the go. However, as your sales process becomes more complex, HubSpot’s limitations start to show. Associations between contacts, companies, leads, and tasks can become a real bottleneck. Built-in association logic can make it difficult to get a clear, top-level view of an account, especially when multiple stakeholders or touch points are involved. On mobile, while the app is solid overall, there are occasional bugs when dialing. Can unexpectedly switch between headset and speaker or go mute altogether.Read all insights and reviews for Sales Hub

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5. Vtiger One

4.5

vTiger user experience are good for us in overall, especially when support needed and provide in good hand.Read all insights and reviews for Vtiger One

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6. Pipedrive

4.2

I love having all my sales pieces in the same place, however it can be hard to navigate. The phone app is not easy to use. Read all insights and reviews for Pipedrive

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7. Freshsales Suite

4.4

the can be made of best use if the dash board can be optimized a bit. Read all insights and reviews for Freshsales Suite

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8. SAP Sales Cloud

By SAP

4.4

Interactions and workflows are geared very much for pre-assumed standard processes. Often a danger of focusing on technical implementation over human enablement: deviations from predetermined process flows require third-party support and/or workarounds which can prevent future development. UI delivery is rarely optimised for quick understanding and efficient working; even 'modern' UI designs require the user to parse a lot of similar-looking visual content which cannot be modified. Solutions are often not suitable for users with accessibility needs.Read all insights and reviews for SAP Sales Cloud

Where Microsoft Dynamics 365 Sales Scored Higher

Better evaluation and contracting

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