Top Microsoft Dynamics 365 Sales Alternatives & Competitors 2026

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Salesforce Sales Cloud

4.4

(1929 Ratings)

Overall, my experience with Salesforce Sales Cloud has been largely positive. A very powerful CRM platform that can handle complex sales processes with lots of customization as business needs change. I think flexibility is one of the biggest strengths. Ecosystem around salesforce is excellent. The support is good and really helpful. Customization comes with a steep learning curve but once everything is set, It is the best CRM for almost all sales processes.

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2. Insightly CRM

By Insightly

4.2

(721 Ratings)

This is an excellent modern CRM, or customer relationship manager. Insightly is fully capable of bolstering any company size, from small to large. And for a very affordable price, with intuitive handling. We were very happy with the efficacy and the price. Overall a top leader in CRM tech and services.

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3. Zoho CRM

By Zoho

4.4

(554 Ratings)

I would say the experience was positive and impressive as it connects well with other tools which enhance the overall performance and can do multiple work from one single place. It does repetitive tasks automatically.

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4. Sales Hub

By HubSpot

4.4

(461 Ratings)

HubSpot has been instrumental in our digitization journey at our org. We have been provided with excellent account management as well as customer support when needed.

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5. Vtiger One

By Vtiger

4.4

(443 Ratings)

vTiger user experience are good for us in overall, especially when support needed and provide in good hand.

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6. Pipedrive

By Pipedrive

4.2

(357 Ratings)

Our real estate/property management company owns an event venue with a high volume of inquiries and events per year, primarily weddings which take a high level of personalization and genuine interactions. We utilize Pipedrive to organize the entire sales and planning process keeping all of our customer information in one place and excessible.

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7. Freshsales Suite

By Freshworks

4.4

(248 Ratings)

the can be made of best use if the dash board can be optimized a bit.

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8. SAP Sales Cloud

By SAP

4.4

(206 Ratings)

Managing sales operations across 7 different countries with three distinct business models - retail, wholesale and project-based, is a massive challenge, and SAP Sales Cloud is the platform that holds it all together for us. We use it for everything from initial lead generation to final order. The integrations with Microsoft Teams and Outlook have been a real lifesaver for our teams' daily activity management and follow-ups. What is particularly impressive is how we have linked the system to local project databases both in Turkey and our other regions; lead flow in automatically, which keeps our pipeline fresh. We have also moved our entire approval mechanism to the system, so profitability and cost controls are now handled digitally before any quote is finalized. It is a powerful soliton for complex environments, but I have to be honest: because we have heavy external pricing integrations and custom workflows, we do see occasional performance dips. This is a trade-off for having such a comprehensive system, but it requires constant monitoring to keep operations running smoothly.

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Where Microsoft Dynamics 365 Sales Scored Higher

Better evaluation and contracting

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Considering alternatives to Microsoft Dynamics 365 Sales? See what this market Microsoft Dynamics 365 Sales users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Microsoft Dynamics 365 Sales compares to its competitors and find the best software or service for your organization.

1. Salesforce Sales Cloud

2. Insightly CRM

3. Zoho CRM

4. Sales Hub

5. Vtiger One

6. Pipedrive

7. Freshsales Suite

8. SAP Sales Cloud

Top Alternatives to Microsoft Dynamics 365 Sales