Document360 Alternatives

4.2(42 Ratings)

Knowledge Management (KM) Software

Considering alternatives to Document360? See what this market Document360 users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Document360 compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Atlassian Confluence

4.3

We currently rely on Conluence as our primary documentation platform company-wide and as the main workspace for exchanging knowledge across different teams and departments. Personally, as a CRM admin, I make great use of Conluence by establishing it as the "go-to-place" for documenting anything related to CRM and sales processes, which comes in handy not only for the smooth onboarding of new joiners but also for providing quick and consistent user support there after. While I can certainly see some room for improvement, I would say it's the best documentation tool I have used so far.Read all insights and reviews for Atlassian Confluence

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Better at service and support

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2. Guru

4.7

The initial learning curve was pretty tough as our team's admins needed to understand the granular permissions settings fairly quickly. It took us quite some time to simplify Guru's concept and structure for the rest of the team, but everyone did gradually become more comfortable with Guru the more frequently they used it. I am glad that the Guru team did provide us with quite a comprehensive tutorial package and the option to video call them.Read all insights and reviews for Guru

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3. Notion

4.4

Notion is such a simple yet brilliant tool to organize knowledge. I use Notion as a knowledge sharing tool in the organization I work for, a task tracker to keep my to-do lists up to date, to share project status updates, create databases for recruitment tracking, create 'how-tos' on how to handle system updates with step by step screenshots/details and for almost anything that requires documentation. Whenever I need an answer to something I want to look up, the AI search helps me find what I need so quickly and it shares the referencing the documents so I can click on them and read them up for even more context. Our company policies, company related information and department level knowledge is all on Notion which helps us keep everything in one centralized database with an AI search that helps us get the answers we need quickly and easily. As a new hire, it was so easy for me to find the answers to a lot of the questions I had with the documentation on Notion. This helped me fast track my learning within the first few weeks and identify gaps within the knowledge base so I could help update it for the team.Read all insights and reviews for Notion

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4. USU Knowledge Management Software

By USU

4.2

Einführung und Schulungen waren gut. Man erhält immer konstruktive, schnelle und kompetente Antworten, wenn man Rückfragen hat. Feedback wird ernst genommen gutes Miteinander Herausforderungen hatten wir beim Thema Schnittstellen herstellen (zu anderen Systemen wie bspw. Sharepoint, Salesforce) - hier kam es teilweise zu massiven Verzögerungen oder eine Lösung konnte nicht erzielt werden. Auch könnte die interne Prozessdokumentation in manchen Sachen besser sein (z.B. Designanpassungen des Produktes, Nutzung von Generativer KI, hier stehen nur sehr allgemeine Infos à la ja kann angepasst werden zur Verfügung aber keine Details)Read all insights and reviews for USU Knowledge Management Software

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5. Stonly

4.8

Stonly is truly an exceptional product with exceptional people behind it. From the sales rep, to the co-founder, to our customer success manager, the team truly cares about its product and customers realizing their true potential with the product. The product is continuously evolving and at a faster pace than other products I've used in the past. The number of times we've requested or recommended something and seen it implemented is impressive. It's a testament to the company's ability to listen to and act on customer feedback.Read all insights and reviews for Stonly

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6. ClickUp

4.1

We have recently implemented ClickUp in my organization as our dedicated project management tool. Since we aim to keep costs low, we started off with their "Unlimited" plan which can support a few small teams internally (we use it for our go-to-market teams) but it also comes with certain limitations related to some advanced features. As for what concerns standard task management functionality and interactive collaboration, though, I have to admit it is one of the most versatile and effective tools I have used so far!Read all insights and reviews for ClickUp

Where Document360 Scored Higher

Better at service and support
Easier to integrate and deploy

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7. Bloomfire

4.6

I enjoy using Bloomfire for our company's online documentation because it makes creating and updating content quick and easy. Read all insights and reviews for Bloomfire

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8. Lighthouse

By KMS Lighthouse

4.3

The platform provides an extensive knowledge base builder which allows for the efficient creation and facilitates updates of our ever-changing documentation of all kinds.Read all insights and reviews for Lighthouse

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