Freshsales Suite Alternatives

4.4(248 Ratings)

Considering alternatives to Freshsales Suite? See what this market Freshsales Suite users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Freshsales Suite compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Salesforce Sales Cloud

4.4

Salesforce Sales Cloud is a great tool and very customizable platform, but their post-sales service and experience leaves much to be desired even if you are in a large billed customer. They will constantly market to you, without actually looking at what you're doing or how you're using the product. Paying for premium support does only guarantee you a fast response, but not necessarily a quality one.Read all insights and reviews for Salesforce Sales Cloud

Where Freshsales Suite Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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2. Insightly CRM

4.2

Insightly offers a clean, intuitive CRM that's ideal for small and mid sized organizations, we unfortunately outgrew the platform but starting out it served us well.Read all insights and reviews for Insightly CRM

Where Freshsales Suite Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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3. Microsoft Dynamics 365 Sales

4.3

Using Microsoft Dynamics 365 feels more like moving from a cluttered desk to a clear one. It sits where I already work in Outlook, Teams and Excel so nothing feels forced. Daily tasks run smoothly (in most cases) and overall it's a very handy tool. Read all insights and reviews for Microsoft Dynamics 365 Sales

Where Freshsales Suite Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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4. Zoho CRM

4.4

Zoho CRM helps me stay organized manage leads and follow up with customers easily. I can customize it to fit my work and the automation saves me a lot of time but some features can be a bit slow or tricky to use but with a few improvements in speed and simplicity it would be even better. Overall its a helpful tool that makes my tasks easier.Read all insights and reviews for Zoho CRM

Where Freshsales Suite Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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5. Sales Hub

4.4

HubSpot has been instrumental in our digitization journey at our org. We have been provided with excellent account management as well as customer support when needed. Read all insights and reviews for Sales Hub

Where Freshsales Suite Scored Higher

Better evaluation and contracting

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6. Vtiger One

4.5

vTiger user experience are good for us in overall, especially when support needed and provide in good hand.Read all insights and reviews for Vtiger One

Where Freshsales Suite Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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7. Pipedrive

4.2

While the product works as expected for managing a deal, looking at sales cycle analytics, and moving through a customized sales cycle, just about anything else expected from a modern CRM (account level information, territory segmentation, account analysis, prospecting, etc) is a challenge.Read all insights and reviews for Pipedrive

Where Freshsales Suite Scored Higher

Better at service and support

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8. SAP Sales Cloud

By SAP

4.4

Managing sales operations across 7 different countries with three distinct business models - retail, wholesale and project-based, is a massive challenge, and SAP Sales Cloud is the platform that holds it all together for us. We use it for everything from initial lead generation to final order. The integrations with Microsoft Teams and Outlook have been a real lifesaver for our teams' daily activity management and follow-ups. What is particularly impressive is how we have linked the system to local project databases both in Turkey and our other regions; lead flow in automatically, which keeps our pipeline fresh. We have also moved our entire approval mechanism to the system, so profitability and cost controls are now handled digitally before any quote is finalized. It is a powerful soliton for complex environments, but I have to be honest: because we have heavy external pricing integrations and custom workflows, we do see occasional performance dips. This is a trade-off for having such a comprehensive system, but it requires constant monitoring to keep operations running smoothly.Read all insights and reviews for SAP Sales Cloud

Where Freshsales Suite Scored Higher

Better at service and support
Easier to integrate and deploy
Better evaluation and contracting

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