Reviewed in Last 12 Months How Alternatives Are Selected Where Jamf Scored Higher
- Better at service and support
- Easier to integrate and deploy
The reason behind my rating is because I neither hate nor love Microsoft Intune. I think it's a great product for my organization because we are already so deeply invested in the Microsoft ecosystem, it just makes sense for us to go with Microsoft Intune for managing our devices. I really enjoy having a product that integrates so deeply with other products so in this case having integrations between Microsoft Entra, Microsoft Intune, and Microsoft Defender is perfect to cover our user and device surface. Microsoft's documentation around Intune is pretty good for the most part and I was able to learn it on my own and implement it for my company with little to no huge roadblocks. Once we got a process down, migrating our devices over was easy and I really enjoyed the easy interface across all platforms for configuring profiles and applications. Some of the pain points of Intune though is the speed of device actions and syncing, slow release of updates, and unclear communication from Microsoft. There are definitely areas where Microsoft should have better answers, such as licensing. It's still very unclear how userless licensing works with Intune and if all users need to be licensed for a feature even if they don't use it. An example would be when you purchase an additional service such as Enterprise App Catalog, it activates the feature for the entire tenant meaning you could deploy these apps to users who don't have an Enterprise App Management license. Now of course that seems incorrect, but it works. Microsoft should have a better explanation and a better process for licensing these types of services in a way that makes sense to the customer. Overall, I have really enjoyed my experience with Intune and I feel it is easy to learn and understand, however there are several pain points that need adjusted.Read all insights and reviews for Microsoft Intune Where Jamf Scored Higher
- Better at service and support
- Easier to integrate and deploy
- Better evaluation and contracting
Where Jamf Scored Higher
- Better at service and support
- Easier to integrate and deploy
- Better evaluation and contracting
Where Jamf Scored Higher
- Better at service and support
- Easier to integrate and deploy
- Better evaluation and contracting
Hexnode UEM Review for Windows Endpoints
Hexnode UEM has become our primary MDM for Windows endpoints, delivering strong value in a security‑driven environment. We leverage it to automate deployment of critical tools, enforce configuration baselines, and manage a mixed fleet of test and production machines.
Once properly configured, policy enforcement and scripting are highly reliable. We successfully built a fully automated deployment of our DNS filtering agent across all Windows architectures (x86/AMD64/ARM64), providing a seamless user experience without triggering any UAC prompts.
Support has been responsive and technically proficient, often engaging in live sessions and coordinating with backend teams when complex issues arise.
There are some challenges: we’ve encountered edge‑case issues related to APIs, auditing, and portal responsiveness. These required multi‑step investigations with support to resolve.
Overall, Hexnode UEM has proven to be a capable and flexible solution for Windows endpoints, offering a strong balance of features, automation, and cost‑effectiveness for our use case.Read all insights and reviews for Hexnode UEM Where Jamf Scored Higher
- Better at service and support
- Easier to integrate and deploy
- Better evaluation and contracting
NinjaOne provides good insights into our endpoints and servers, and provides a reliable way to take actions on all the endpoints in the environment. It's been good for installing and removing software, configuring settings when devices start, and running scripts in the background on a schedule or on demand. On occasion, we'll find features that seem obvious that should be implemented, however, that aren't there. Not only do these problems feel annoying because the product is typically well-polished, but they are even more aggravating because they aren't niche cases, but obvious misses.
One recent example was a severe lack of granularity in role-based access within the platform. I created a role that was allowed access to Device Administration, and to View, Update, and Delete unmanaged devices. However, not only was that insufficient permission to edit device roles and custom fields, but no role other than System Administrator is capable of doing so. This means that in order to give a user the ability to make these changes within my organization, they must have 100% full administrative control over my entire RMM platform and all endpoints within it. This is so misaligned with the principle of least privilege as to be baffling how it got out of QA.
I have to stress that it will be exceedingly rare that you run into such a problem with NinjaOne. But in the event that you do, it will be utterly insurmountable with no viable, secure workaround other than to fling the doors wide open.Read all insights and reviews for NinjaOne Where Jamf Scored Higher
- Better at service and support
- Easier to integrate and deploy
- Better evaluation and contracting
