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  1. Home
  2. /
  3. Arcserve Backup
Logo of Arcserve Backup

Arcserve Backup

byArcserve
in Cloud Computing
4.4

Overview

Product Information on Arcserve Backup

Updated 27th October 2025

What is Arcserve Backup?

Arcserve SaaS Backup is a cloud-native, cloud-to-cloud backup solution designed to protect critical business data hosted in SaaS platforms such as Microsoft 365, Entra ID, Google Workspace, Salesforce, Zendesk, Jira, Confluence, and more. It provides secure, scalable, and automated backup for critical SaaS platforms and features immutable backups, encryption during transit and at rest, and multi-factor authentication to safeguard against data loss as well as multiple copies stored in geographically diverse data centers. Its simple interface allows for quick deployment, rapid scalability, unlimited storage capacity, and efficient management of backup operations both for individual users and MSPs.

Arcserve Backup Pricing

Arcserve Backup software pricing model typically follows a perpetual license structure, with costs determined by factors such as the number of servers, storage capacity, and required features. Support and maintenance may be offered as additional options. Subscription available if purchased as part of Arcserve UDP. The software cost can differ by region and specific configuration, as well as per partner discount level.

Overall experience with Arcserve Backup

TEAM LEADER DATA CENTRE SERVICES
<50M USD, Insurance (except health)
FAVORABLE

“Arcserve Backup: A User-Friendly and Automated Backup Solution”

4.0
Apr 8, 2025
Arcserve Backup is a reliable and excellent backup application that we have been using since 1996.
IT Manager
<50M USD, Healthcare and Biotech
CRITICAL

“Average support”

2.0
Sep 20, 2023
We had alot of issues with the platform. We would run into issues where backups would fail continuously after running perfectly fine for a few weeks to a month. We would then have to reintroduce more nodes and remove the old

About Company

Company Description

Updated 25th July 2024

Founded in 1983, Arcserve specialises in providing comprehensive data and ransomware protection to secure the invaluable digital assets of businesses. With a global presence in over 150 countries, Arcserve offers business continuity solutions that shield both new and old IT infrastructures, applications, and systems, irrespective of their location. These could be on site or in the cloud. The company's advanced and unified technologies, backed by industry expertise, aid in mitigating the risk of data loss and extended downtime. Moreover, Arcserve's solution not only simplifies the complex task of backing up and restoring data but also aids in reducing the associated costs by almost half. The company's corporate office is in Minneapolis, Minnesota, besides other international locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1983
Head office location
Eden Prairie, MN, United States
Number of employees
501 - 1000
Website
http://www.arcserve.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Arcserve Backup
Deciding Factors: Arcserve Backup Vs. Market Average

Arcserve Backup Likes & Dislikes

Like

1) The product is easy to navigate and use. 2) Arcserve Backup is a robust product and does not require much intervention once you start using it. 3) I like the automation where you can schedule the jobs once and thereafter you just monitor.

Like

The dash board of the interface was intuitive and nice to look at. Provided good insights to backups that are completed and or failed. Client was easy to install on Hosts

Like

It's a reliable and efficient backup solution especially for on premise environments.

Dislike

1) Data restores start to slow down when you have bigger data files. 2) Licensing is very cumbersome and you always need Arcserve Support to assist. 3) Sometimes you are given an Engineer who does not understand the issue at hand and takes time to resolve the issue.

Dislike

Inconsistent technical support help when issues arose on the system. Such as the backups failing after periods of time when they ran successful. Ran into a scenario where it crippled our entire Hyper V Host servers and locked up all the virtual machines

Dislike

Occasional performance issues

Top Arcserve Backup Alternatives

Peer Discussions

Arcserve Backup Reviews and Ratings

4.4

(59 Ratings)

Rating Distribution

5 Star
51%
4 Star
37%
3 Star
8%
2 Star
2%
1 Star
2%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
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Reviewer's Region
Reviewer's Job Function
  • TEAM LEADER DATA CENTRE SERVICES
    <50M USD
    Insurance (except health)
    Review Source

    Arcserve Backup: A User-Friendly and Automated Backup Solution

    4.0
    Apr 8, 2025
    Arcserve Backup is a reliable and excellent backup application that we have been using since 1996.
  • IT Sales Manager
    50M-1B USD
    IT Services
    Review Source

    Highlighting the Ease of Use and Reliability of the Product

    5.0
    Apr 7, 2025
    I like its reliability and it's very easy to use and configure. I also like its replication features, cost effectiveness, and cloud backup.
  • IT Manager
    <50M USD
    Construction
    Review Source

    Exploring the High Reliability of Backup/Restore Products

    4.0
    Mar 5, 2025
    The many years of experians in the area of backup/restore and the reliability of the products are convincing.
  • IT Manager
    <50M USD
    Healthcare and Biotech
    Review Source

    Average support

    2.0
    Sep 20, 2023
    We had alot of issues with the platform. We would run into issues where backups would fail continuously after running perfectly fine for a few weeks to a month. We would then have to reintroduce more nodes and remove the old
  • IT Consultant
    <50M USD
    IT Services
    Review Source

    Excellent DR and backup solution

    5.0
    Sep 11, 2023
    I've been an ArcServe user for years. It's always been a trustworthy backup solution with lots of features, and keeps getting better and better!
...
Showing Result 1-5 of 65

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