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  1. Home
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  3. DirectLIne
Logo of DirectLIne

DirectLIne

byMegamation
in Manufacturing
4.8

Overview

Overall experience with DirectLIne

Docummentation Chief
50M - 250M USD, Transportation
FAVORABLE

“The interface of the website is really amazing”

5.0
Jan 13, 2020
I feel really confident with this company since it is huge and has lots of experience on the market, also it is used by other family members within united kingdom so now I have insured my car and my business
Engineering Manager
250M - 500M USD, Manufacturing
CRITICAL

“DirecLine”

2.0
Jan 17, 2017
Software suite is difficult to implement and learn

About Company

Company Description

Updated 24th March 2025

Megamation Systems provides software solutions designed to improve and streamline maintenance management processes. Established in 1984, the company services a distinctive selection of entities including manufacturers, hospitals, and various educational institutions. Megamation Systems' principal software product is DirectLine. It is a web-based, all-incompassing maintenance management Software as a Service (SaaS) solution known for its customization capability and robustness. DirectLine provides tools to streamline maintenance departments' work orders and facilitates thorough preventive maintenance. It is crafted to be seamlessly adaptable to different organizations and industries, and can easily accommodate any scale of business growth. An additional feature to DirectLine is the inclusion of unlimited live support and training, a service available daily. Furthermore, to accommodate mobile productivity, Megamation Systems introduced DirectLine Mobile, a cross-platform mobile application that equips users with DirectLine's full range of capabilities.

Company Details

Updated 29th April 2025
Company type
Private
Year Founded
1984
Head office location
Oakville, Canada
Number of employees
11 - 50
Website
http://www.megamation.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: DirectLIne

DirectLIne Likes & Dislikes

Like

they have low prices and lot of experience on the market

Like

Very comprehensive

Like

What I like about DirectLine is the unlimited support and training I can have live, they have a wide variety of standard and optional features. Another positive thing is that the price of the support is included in the price of software in general.

Dislike

nothing to be improved sonce had never had issue with it

Dislike

Very difficult to use. Must navigate many screens to get to the desires one.

Dislike

One of the negative aspects is the difficulty to integrate with the ERP solution, it also has no functionality with mobile phones, which makes it a bit limited.

Top DirectLIne Alternatives

Peer Discussions

DirectLIne Reviews and Ratings

4.8

(3 Ratings)

Rating Distribution

5 Star
67%
4 Star
0%
3 Star
0%
2 Star
33%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.0

Service & Support

5.0

Product Capabilities

3.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
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  • Docummentation Chief
    50M-1B USD
    Transportation
    Review Source

    The interface of the website is really amazing

    5.0
    Jan 13, 2020
    I feel really confident with this company since it is huge and has lots of experience on the market, also it is used by other family members within united kingdom so now I have insured my car and my business
  • Operations
    50M-1B USD
    Energy and Utilities
    Review Source

    Maintenance and facilities management program

    5.0
    Jun 26, 2018
    Using DirectLine has allowed me to manage every aspect of maintenance through a master control. This software features modules designed specifically for schools, including fleet management, room programmer, fully integrated health and safety, and hazardous materials. It is really very useful and necessary.
  • Engineering Manager
    50M-1B USD
    Manufacturing
    Review Source

    DirecLine

    2.0
    Jan 17, 2017
    Software suite is difficult to implement and learn
Showing Result 1-3 of 3

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