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  1. Home
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  3. IgnitionOne Customer Intelligence Platform (Legacy)
Logo of IgnitionOne Customer Intelligence Platform (Legacy)

IgnitionOne Customer Intelligence Platform (Legacy)

byZeta
in Marketing
4.5

Overview

Product Information on IgnitionOne Customer Intelligence Platform (Legacy)

Updated 13th October 2025

What is IgnitionOne Customer Intelligence Platform (Legacy)?

IgnitionOne Customer Intelligence Platform (Legacy) is a software designed to unify and analyze customer data across multiple digital channels to provide a comprehensive understanding of user behavior and preferences. The software offers features including real-time data integration, audience segmentation, and analytics to improve targeting and personalization strategies. It enables organizations to optimize marketing initiatives by delivering insights that support customer engagement and conversion efforts. The software addresses the need for businesses to better understand and act on customer data to enhance digital marketing performance and decision-making.

IgnitionOne Customer Intelligence Platform (Legacy) Pricing

The IgnitionOne Customer Intelligence Platform software previously followed a pricing structure based on features and usage, often tailored to client requirements, including factors such as data volume, number of users, and activated modules. Pricing was available as custom quotes provided upon request, reflecting specific business needs and scale.

Overall experience with IgnitionOne Customer Intelligence Platform (Legacy)

Marketing Manager
50M - 250M USD, Miscellaneous
FAVORABLE

“Great product directed to customers”

5.0
Oct 23, 2019
IgnitionOne it's a great platform that's directed to improve customer area, there are some cool features on the product that make the experience worth living while working with them and it's easy to implement
IT Analyst
10B - 30B USD, IT Services
CRITICAL

“"All marketing chanels at a single place"”

3.0
Sep 19, 2019
This binds all the marketing channels into a single line. It provides a single login to all the applications which are pretty convenient somehow. Here they have created the virtual group concept.

About Company

Company Description

Updated 19th December 2023

Zeta is a cloud-based company that provides marketing technology, aiding brands in acquiring, growing and retaining their customer base. The company's primary software platform, the Zeta Marketing Platform (ZMP), utilises artificial intelligence to analyse myriad consumer data signals, predict consumer intent, and personalise experiences, thereby facilitating brand growth. Its reach extends to both online and offline marketing channels, including email, connected TV, SMS, social media and more. The company was established in 2007 by co-founders David A. Steinberg and John Sculley, predicated on the belief that data would revolutionise the ways in which marketers engage with consumers towards achieving successful business results. To date, Zeta continues to serve a diverse range of sectors across the globe, such as financial services, retail, telecom, and travel & hospitality. The company employs over 1400 individuals worldwide, with its headquarters located in New York City.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2007
Head office location
New York, United States
Number of employees
1001 - 5000
Website
http://www.zetaglobal.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IgnitionOne Customer Intelligence Platform (Legacy)

IgnitionOne Customer Intelligence Platform (Legacy) Likes & Dislikes

Like

The focus the product has it's awesome, it's what I like the most

Like

This binds all the marketing channels into a single line. It provides a single login to all the applications which are pretty convenient somehow. Here they have created the virtual group concept.

Like

It comes with an internal guide that will help you with the product and learning how to use even tough it's not difficult to understand it, it happens to be a great support

Dislike

Nothing at all

Dislike

There is a lot of cons I have experienced. The reporting structure is very slow. Lots of lag. UI is also very slow. They need to improve a lot.

Dislike

Nothing

Top IgnitionOne Customer Intelligence Platform (Legacy) Alternatives

Peer Discussions

IgnitionOne Customer Intelligence Platform (Legacy) Reviews and Ratings

4.5

(12 Ratings)

Rating Distribution

5 Star
58%
4 Star
33%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.8

Service & Support

4.8

Product Capabilities

4.7

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
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  • Marketing Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Great product directed to customers

    5.0
    Oct 23, 2019
    IgnitionOne it's a great platform that's directed to improve customer area, there are some cool features on the product that make the experience worth living while working with them and it's easy to implement
  • Finance Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Great implementation and development

    5.0
    Oct 22, 2019
    Need stuff to be added but the implementation and the way is developed it's really awesome, also it's easy to use, so it's a great product to work with.
  • Vice President
    50M-1B USD
    Miscellaneous
    Review Source

    Great implementation and great tools

    5.0
    Oct 17, 2019
    Starting to work with this was easy, but there are more features that can be added to improve the working process, yet it's amazing to work with something like this, you get excellent results.
  • IT Analyst
    10B+ USD
    IT Services
    Review Source

    "All marketing chanels at a single place"

    3.0
    Sep 19, 2019
    This binds all the marketing channels into a single line. It provides a single login to all the applications which are pretty convenient somehow. Here they have created the virtual group concept.
  • Global Email Strategist
    10B+ USD
    IT Services
    Review Source

    Consistent driver of email growth

    4.0
    Mar 22, 2019
    Lead acquisition form is a consistent driver of email growth for us. IO has been very helpful in resolving issues quickly and in modifications to the form.
Showing Result 1-5 of 11

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