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  1. Home
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  3. Zoho Forms
Logo of Zoho Forms

Zoho Forms

byZoho
in Marketing
4.7

Overview

Product Information on Zoho Forms

Updated 13th October 2025

What is Zoho Forms?

Zoho Forms is a software designed for creating, managing, and analyzing online forms to facilitate data collection and workflow automation for businesses. The software enables users to design custom forms with various field types, including text, choices, and attachment uploads, while offering advanced features such as conditional logic, approval workflows, and secure data storage. Zoho Forms integrates with other business applications to streamline processes such as lead generation, event registration, and feedback gathering. The software provides real-time reporting, analytics, and mobile access to support remote data collection and management. It helps organizations address challenges in manual data entry, process automation, and centralized information tracking.

Zoho Forms Pricing

Zoho Forms software follows a subscription-based pricing model with multiple tiers, offering plans that vary based on the number of forms, users, and submissions per month. The software includes a free plan with limited features and paid plans that unlock advanced features and higher usage limits, typically billed monthly or annually.

Overall experience with Zoho Forms

IT Specialist
<50M USD, IT Services
FAVORABLE

“Real-Time Feedback Collection With Zoho Forms Faces Mobile App Limitations”

4.0
Aug 7, 2025
With Zoho Forms, I can collect the feedback in real time and I can create them by using the drag and drop features. Also I can link it with websites and share them through links.
FINANCE MANAGER
1B - 3B USD, Healthcare and Biotech
CRITICAL

“Great Idea, poor implementation. Even worse customer service”

2.0
May 23, 2023
Had trouble getting it to work integrate with outlook systems. Decided to cancel because I found a better platform to use and then I had a lot of trouble canceling. Got hit with another bill after I canceled and did not get confirmation of canceling after multiple attempts. Never refunded.

About Company

Company Description

Updated 7th December 2023

Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
https://www.zoho.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Zoho Forms
Deciding Factors: Zoho Forms Vs. Market Average

Zoho Forms Likes & Dislikes

Like

I can create multiple forms without doing any coding and there are multiple built in templates which saves me time and it integrates great with Zoho tools.

Like

The idea was great of automating emails, but it did not integrate well with the systems we were using.

Like

This tool makes the creation and sharing of forms simple and seamless. It collaborates well with Microsoft Teams to ensure a streamlined workflow which enhances project completion on time. It also sends email notifications and SMS to the targeted respondent in real-time making it highly productive.

Dislike

It offers a limited size for uploading files and the mobile app is not as smooth as the desktop version. It also slows down while working on large forms.

Dislike

customer service was slow and unresponsive

Dislike

Zoho Forms has worked well for us. No dislikes.

Top Zoho Forms Alternatives

Peer Discussions

Zoho Forms Reviews and Ratings

4.7

(73 Ratings)

Rating Distribution

5 Star
63%
4 Star
32%
3 Star
4%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.7

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
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  • IT Specialist
    <50M USD
    IT Services
    Review Source

    Real-Time Feedback Collection With Zoho Forms Faces Mobile App Limitations

    4.0
    Aug 7, 2025
    With Zoho Forms, I can collect the feedback in real time and I can create them by using the drag and drop features. Also I can link it with websites and share them through links.
  • Project Manager
    50M-1B USD
    Miscellaneous
    Review Source

    Real-Time Email and SMS Notifications Enhance Project Completion and Productivity

    5.0
    Jun 30, 2025
    Zoho Forms has been an exceptional tool in our company in creating, sharing and tracking forms. Through the drag and drop feature, we are able to create forms with ease without needing coding experts. This helps us increase productivity and reduce cost as we do not need to hire experts.
  • Finance Advisor
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Customizable Form Builder With Multilingual Support and Workflow Integration Features

    5.0
    Jul 10, 2025
    Supports building of forms that helps us to create and customize forms for data collection, feedback, lead generation, survey and event registration. Supports multiple languages.
  • Chargé De Relations Adhérents
    50M-1B USD
    Insurance (except health)
    Review Source

    Data Collection, Management, and Analysis Made Easy

    5.0
    Jul 2, 2025
    Zoho Forms simplifies data collection thanks to smooth form creation and sharing. It makes it posisble to collect any type of data as we can customize the available templates to suit our needs. In addition, it helps with data management/analysis, and reporting making it irresistible.
  • MANUFACTURING OPERATIONS MANAGER
    50M-1B USD
    Manufacturing
    Review Source

    The most ingenious form builder we have used.

    5.0
    Jun 5, 2025
    In the hustle of managing production lines, quality checks and compliance logs, finding a tool that simplifies the chaos feels like striking gold. That’s exactly what Zoho Forms has done. It has streamlined and digitized data collection, enhancing accuracy, efficiency, and compliance across our entire production process. By replacing the cumbersome paper workflows with customizable, mobile-friendly digital forms that allow realtime data capture even when offline,it enables us to seamlessly monitor quality, track batches and document critical manufacturing processes. This shift has lead to faster decision making, improved traceability and reduced errors all while ensuring our sensitive data remains secure. Zoho forms has heightened our operational efficiency alllowing us to focus more on optimizing production and less on paperwork.
...
Showing Result 1-5 of 74

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