Gartner defines DataOps as the collaborative data management practice focusing on improving communication, continuous integration, automation, observability and operations of data flows between data managers, data consumers, and their teams across the organization. DataOps tools connect and orchestrate data pipelines across heterogeneous systems. Data and analytics leaders are the buyers in this emerging market. The primary audience for DataOps tools is “data manager” personas like, data engineers, data integration developers, operations/incident analysts, database administrators and data architects. The secondary audience is “data consumer” personas like business analysts, business intelligence developers, data scientists and citizen roles (departmental users who are domain experts, but less technical).
Gartner defines the service orchestration and automation platform (SOAP) market as encompassing solutions that empower organizations to manage and automate their entire technology stack, including workloads, workflows, resource provisioning and data pipelines. SOAPs empower infrastructure and operations (I&O) leaders to streamline and accelerate the delivery of business services. These platforms integrate workflow orchestration, workload automation and resource provisioning across an organization’s hybrid IT landscape. By automating and optimizing these processes, SOAPs enable organizations to rapidly deploy workloads, enhance operational efficiency and achieve significant cost savings while ensuring high availability and business continuity. SOAPs enhance traditional workload automation by supporting use cases in data pipelines, cloud-native infrastructures and application architectures. They complement and integrate with DevOps toolchains, enabling organizations to achieve customer-centric agility, reduce costs, improve operational efficiency and establish standardized processes across their entire IT landscape.