4.5
54 Reviews (All time)
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Browse Tanla Reviews

Tanla is present in 2 markets with 3 products. Tanla has 54 reviews with an overall average rating of 4.5.

Communications Platform as a Service

Gartner defines communications platform as a service (CPaaS) as a cloud-based platform used by developers, the IT team and other nontechnical business roles to build an array of communications-related capabilities using APIs, SDKs, documentation and no-code/low-code visual builders. The CPaaS tools facilitate access to multiple communications channels spanning voice, SMS, email, messaging apps, video and conversational capabilities, along with security. The purpose of CPaaS is to enable enterprises to improve communications workflows by providing simplified access to multiple communications capabilities. CPaaS enables enterprises to shorten time to market for new products and services, personalize communications, and orchestrate customer journeys across multiple channels. It delivers digital engagement and operationalizes customer experience, while also driving business efficiencies at scale with digital service delivery. It’s modular/composable in design and can expand from initial single-use cases to many others as additional business units learn of its value. CPaaS capabilities can also be consumed in a wholesale model, powering third-party cloud vendor offerings such as contact center, CRM, multichannel marketing and ERP. There are also wholesale use cases in which CPaaS providers wholesale to each other and telcos.

Tanla has 2 products in Communications Platform as a Service market

Enterprise Networking and Communications - Others

Reviews for 'Enterprise Networking and Communications - Others'

Tanla has 1 product in Enterprise Networking and Communications - Others market