Gartner defines the managed mobility services (MMS) market as a set of bundled vendor-provided IT services, outsourced business process services, software as a service and managed services commonly aimed at enterprises’ IT and procurement teams. These life cycle services typically include procuring, provisioning, activating, kitting, shipping, managing, securing, supporting and decommissioning mobile devices. A mobile estate here comprises smartphones, tablets and/or ruggedized devices. MMS services can be applied to both corporate-liable and individual-liable (or “bring your own device” [BYOD]) devices. MMS helps ensure operational and commercial effectiveness for an organization and its mobile device users. This includes securing information created/accessed/modified by mobile devices; maximizing device (and consequently user) availability, visibility and control of the mobile estate; inventory and usage optimization; lowering total cost; and improving ROI and the employee experience (EX).
Workspace Security Platform is designed to protect modern hybrid workers, including their endpoints, mobile devices, collaboration channels, and end-user application access. These solutions are primarily delivered as cloud-native platforms and offer tight integration of security components, including unified agents, centralized deployment and policy administration, data lakes, reporting, and security event aggregation. They include features like multi-factor authentication, real-time risk assessment, and AI-powered threat defenses to prevent unauthorized access and data breaches. By combining user education, well-defined security policies, and modern technology, Workspace Security Platform helps organizations maintain a robust security posture and respond swiftly to potential threats. The key customers typically include large enterprises, financial institutions, healthcare providers, and government agencies, all of which require stringent security measures to protect sensitive data and ensure compliance with regulatory standards.