5.0
1 Review (All time)
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West Monroe is present in 1 market with 1 product. West Monroe has 1 review with an overall average rating of 5.

CRM and Customer Experience Implementation Services

Gartner defines the customer relationship management (CRM) and customer experience (CX) implementation service market as project-based services to help clients develop a CX strategy and transform a customer relationship with consulting expertise. Providers in this market design, build, integrate and deploy process change and technology solutions that improve interactions between organizations and their customers. These services are specific to improving clients’ sales, customer service and marketing operations, and they focus on interactions with customers, including commerce transaction enablement.

West Monroe has 1 product in CRM and Customer Experience Implementation Services market