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  1. Home
  2. /
  3. OpenText Enterprise Security Manager
Logo of OpenText Enterprise Security Manager

OpenText Enterprise Security Manager

byOpenText
in Security Information and Event Management
4.4

Overview

Product Information on OpenText Enterprise Security Manager

Updated 10th May 2023

What is OpenText Enterprise Security Manager?

ArcSight Enterprise Security Manager (ESM) empowers your security operations team with a comprehensive SIEM that delivers real-time threat detection and native SOAR for automated response. ArcSight ESM’s powerful correlation engine detects suspicious and risky activities as they occur. Its visualization and reporting capabilities support personalized dashboards and on-demand or scheduled reports to support painless compliance, reduced exposure, and operational efficiency. Finally, its native SOAR (Security Orchestration, Automation and Response) allows you to coordinate rapid response and automate repetitive tasks for your security team, further enabling enterprise cyber resilience.

OpenText Enterprise Security Manager Pricing

OpenText Enterprise Security Manager Product Images

ArcSight ESM by OpenText
ArcSight ESM by OpenText

Overall experience with OpenText Enterprise Security Manager

CISO
<50M USD, Banking
FAVORABLE

“Real-Time Threat Detection and Automation Highlighted Alongside Integration Challenges”

5.0
Oct 6, 2025
It is a powerful, mature and a focused cybersecurity solution.
SOC Manager
<50M USD, IT Services
CRITICAL

“On-Premise Complexity and Unstable SOAR Features Affect Product Experience”

3.0
Aug 4, 2025
The product is not bad but the on-prem part should be simplified more. The SOAR component tends to crash often and the playbooks slow down.

About Company

Company Description

Updated 13th January 2026

OpenText powers and protects information. As a global secure information management provider for businesses, OpenText tools span content management, artificial intelligence (AI), cybersecurity, cloud, and business networks. For over 30 years, OpenText has helped organizations manage and protect their data and documents while modernizing their information architecture. Its integrated hub connects information across departments and applications to enhance employee experience, productivity, and collaboration, while making information structured and searchable through AI, machine learning, and semantic search. In addition, OpenText delivers endpoint security and digital life protection solutions to safeguard businesses against cyberattacks and data breaches.

Company Details

Updated 13th January 2026
Company type
Public
Year Founded
1991
Head office location
Waterloo, Canada
Number of employees
10001+
Annual Revenue
3B-10B USD
Website
http://www.opentext.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About OpenText Enterprise Security Manager
Reviewer Insights for: OpenText Enterprise Security Manager
Performance of OpenText Enterprise Security Manager Across Market Features

OpenText Enterprise Security Manager Likes & Dislikes

Like

Real-time correlation engine, threat detection capabilities and the automation it provides with its inbuilt soar

Like

The SIEM and search features are very nice and functional. The case management interface is well-designed.

Like

What I like most about ArcSight ESM is its powerful correlation engine and ability to process large volumes of security data in real time, enabling fast and accurate threat detection.

Dislike

Integration time is pretty long and the user interfaces adoption takes time and effort. Additionally the threat hunting piece is very technical and needs skilled resources

Dislike

Support is poor and the on-premise structure is complex and unstable.

Dislike

The interface can be complex, which can make the learning curve steep for new users. Overall, I like ArcSight.

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Peer Discussions

OpenText Enterprise Security Manager Reviews and Ratings

4.4

(254 Ratings)

Rating Distribution

5 Star
46%
4 Star
39%
3 Star
11%
2 Star
4%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.2

Service & Support

3.9

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • CISO
    <50M USD
    Banking
    Review Source

    Real-Time Threat Detection and Automation Highlighted Alongside Integration Challenges

    5.0
    Oct 6, 2025
    It is a powerful, mature and a focused cybersecurity solution.
  • SOC Manager
    <50M USD
    IT Services
    Review Source

    On-Premise Complexity and Unstable SOAR Features Affect Product Experience

    3.0
    Aug 4, 2025
    The product is not bad but the on-prem part should be simplified more. The SOAR component tends to crash often and the playbooks slow down.
  • Engineering Manager
    50M-1B USD
    IT Services
    Review Source

    ArcSight ESM Excels at Real-Time Threat Detection and Correlation Capabilities

    5.0
    Jul 13, 2025
    Overall my experience with ArcSight ESM has been great, it provides strong, real-time threat detection and correlation capabilities, helping us to quickly identify and respond to security incidents. Overall, a reliable and effective SIEM solution.
  • Network Security Engineer
    50M-1B USD
    IT Services
    Review Source

    SOAR and SIEM Performance Stand Out Amid High Resource Requirements

    4.0
    Jul 14, 2025
    In my SOC analysis, ArcSight ESM is highly valuable for its SIEM and SOAR capabilities. This thing can process about 1000 incidents per second, thereby delivering seamless performance along with threat intelligence.
  • Cyber Security Professional
    1B-10B USD
    IT Services
    Review Source

    ArcSight Simplifies Device Monitoring With Broad Integration and Hassle-Free Deployment

    4.0
    Jul 3, 2025
    We are using ArcSight for overall monitoring of our devices. SIEM use cases are very easy to deploy in ArcSight. They almost support most of the vendors to be integrated with their platform, and custom parser is very easy to develop, and support is also good.
...
Showing Result 1-5 of 258

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