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Logo of ActivTrak

ActivTrak

byActivTrak
in
4.1
Market Presence: Employee Productivity Monitoring Software, Insider Risk Management Solutions

Overview

Product Information on ActivTrak

Updated 13th October 2025

What is ActivTrak?

ActivTrak is a software designed to monitor and analyze user activities on computers to help organizations understand workforce productivity and operational efficiency. The software provides insight into application and website usage, tracks active and idle times, and identifies workflow patterns without intrusive monitoring. Reporting features allow for the identification of bottlenecks, resource allocation issues, and compliance with company policies. ActivTrak assists businesses in making data-driven decisions to improve processes and optimize employee engagement by offering information on time management and work habits. This software aims to address challenges related to managing distributed teams and maintaining productivity across different work environments.

ActivTrak Pricing

ActivTrak is a software that offers a subscription-based pricing model, typically structured with multiple tiers based on user count and feature access. The software provides plans that may include monthly or annual billing options, allowing organizations to select the most suitable tier according to their monitoring and analytics needs. Pricing adjustments can depend on the scale of deployment and selected feature sets.

Overall experience with ActivTrak

Data Analyst
50M - 250M USD, Telecommunication
FAVORABLE

“ActivTrak Simplifies Monitoring Employee Tasks But Requires Sensitive System Permissions”

5.0
Jan 29, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director of IT
<50M USD, Retail
CRITICAL

“Rising Licensing Fees and Maintenance Overhead Coupled With Poor Customer Service”

1.0
Oct 22, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 24th September 2024

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI. Deployment is quick and easy — start collecting data in minutes.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2009
Head office location
Austin, United States
Number of employees
51 - 200
Website
https://www.activtrak.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

ActivTrak Reviews and Ratings

4.1

(33 Ratings)

Rating Distribution

5 Star
48%
4 Star
48%
3 Star
0%
2 Star
0%
1 Star
3%
Why ratings and reviews count differ?
  • Data Analyst
    50M-1B USD
    Telecommunication
    Review Source

    ActivTrak Simplifies Monitoring Employee Tasks But Requires Sensitive System Permissions

    5.0
    Jan 29, 2026
    ActivTrak is a well-oriented tool to manage productivity and also time tracking. Helps a lot when it comes to manage what the employees are working on and how many time they spend into each task.
  • Data Analyst
    50M-1B USD
    Telecommunication
    Review Source

    ActivTrak Simplifies Monitoring Employee Tasks But Requires Sensitive System Permissions

    5.0
    Jan 29, 2026
    ActivTrak is a well-oriented tool to manage productivity and also time tracking. Helps a lot when it comes to manage what the employees are working on and how many time they spend into each task.
  • Read All 33 Reviews

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Reviewer Insights for: ActivTrak
Performance of ActivTrak Across Market Features

ActivTrak Likes & Dislikes

Like

I really like the easy way of transitioning from other Time Tracking tools. It's very friendly-user and easy to set up!

Like

I really like the easy way of transitioning from other Time Tracking tools. It's very friendly-user and easy to set up!

Like

I really like the easy way of transitioning from other Time Tracking tools. It's very friendly-user and easy to set up!

Dislike

You essentially need a dedicated person to actively maintain and babysit the service to keep definitions accurate, fix agents that constantly drop off from contacting the service or not updating, and organize it properly as it's difficult to keep track of active users and those that are no longer with the company as you continue to get billed for the agent licenses (which you can only downsize once a year on renewal). As new features were developed and added, those were put behind another paywall, requiring them to be purchased separately rather than included with the current plans, further increasing the price for full functionality. They offer a simple dashboard process to increase your licenses at any time, but in order to reduce licenses back down to your current needs you're trapped for the remainder of your yearly subscription, then the process gets ridiculous with fine print and their MSA to try and prevent cancellations. I've dealt with worse companies on this front, but they're definitely in the top 10 for shady cancellation processes designed on purpose to lock customers in.

Dislike

You essentially need a dedicated person to actively maintain and babysit the service to keep definitions accurate, fix agents that constantly drop off from contacting the service or not updating, and organize it properly as it's difficult to keep track of active users and those that are no longer with the company as you continue to get billed for the agent licenses (which you can only downsize once a year on renewal). As new features were developed and added, those were put behind another paywall, requiring them to be purchased separately rather than included with the current plans, further increasing the price for full functionality. They offer a simple dashboard process to increase your licenses at any time, but in order to reduce licenses back down to your current needs you're trapped for the remainder of your yearly subscription, then the process gets ridiculous with fine print and their MSA to try and prevent cancellations. I've dealt with worse companies on this front, but they're definitely in the top 10 for shady cancellation processes designed on purpose to lock customers in.

Dislike

You essentially need a dedicated person to actively maintain and babysit the service to keep definitions accurate, fix agents that constantly drop off from contacting the service or not updating, and organize it properly as it's difficult to keep track of active users and those that are no longer with the company as you continue to get billed for the agent licenses (which you can only downsize once a year on renewal). As new features were developed and added, those were put behind another paywall, requiring them to be purchased separately rather than included with the current plans, further increasing the price for full functionality. They offer a simple dashboard process to increase your licenses at any time, but in order to reduce licenses back down to your current needs you're trapped for the remainder of your yearly subscription, then the process gets ridiculous with fine print and their MSA to try and prevent cancellations. I've dealt with worse companies on this front, but they're definitely in the top 10 for shady cancellation processes designed on purpose to lock customers in.