Name: ActivTrak
Rating: 4.2 (34 reviews)

Overview

Product Information on ActivTrak

Updated 13th October 2025

What is ActivTrak?

ActivTrak is a software designed to monitor and analyze user activities on computers to help organizations understand workforce productivity and operational efficiency. The software provides insight into application and website usage, tracks active and idle times, and identifies workflow patterns without intrusive monitoring. Reporting features allow for the identification of bottlenecks, resource allocation issues, and compliance with company policies. ActivTrak assists businesses in making data-driven decisions to improve processes and optimize employee engagement by offering information on time management and work habits. This software aims to address challenges related to managing distributed teams and maintaining productivity across different work environments.

Overall experience with ActivTrak

Data Analyst

50M - 250M USD, Telecommunication

FAVORABLE

“ActivTrak Simplifies Monitoring Employee Tasks But Requires Sensitive System Permissions”

5.0

Jan 29, 2026

ActivTrak is a well-oriented tool to manage productivity and also time tracking. Helps a lot when it comes to manage what the employees are working on and how many time they spend into each task.

Director of IT

<50M USD, Retail

CRITICAL

“Rising Licensing Fees and Maintenance Overhead Coupled With Poor Customer Service”

1.0

Oct 22, 2025

With ever increasing licensing costs and high touch maintenance and upkeep, the value isn't there.

About Company

Company Description

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI. Deployment is quick and easy — start collecting data in minutes.

Company Details

Company type

Private

Year Founded

2009

Head office location

Austin, United States

Number of employees

51 - 200

Website

https://www.activtrak.com/

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Key Insights

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Reviewer Insights for: ActivTrak

Performance of ActivTrak Across Market Features

ActivTrak Likes & Dislikes

I really like the easy way of transitioning from other Time Tracking tools. It's very friendly-user and easy to set up!

They are good at tracking events with screenshots and detecting tracking avoidance such as mouse clickers.

Provides detailed insight into application/website usage, activity categories, and workload patterns.

It needs some permissions, since sometimes it needs to track and record the system commands, that's to keep track of the productivity, about clicks and the activity withint the equipment.

You essentially need a dedicated person to actively maintain and babysit the service to keep definitions accurate, fix agents that constantly drop off from contacting the service or not updating, and organize it properly as it's difficult to keep track of active users and those that are no longer with the company as you continue to get billed for the agent licenses (which you can only downsize once a year on renewal). As new features were developed and added, those were put behind another paywall, requiring them to be purchased separately rather than included with the current plans, further increasing the price for full functionality. They offer a simple dashboard process to increase your licenses at any time, but in order to reduce licenses back down to your current needs you're trapped for the remainder of your yearly subscription, then the process gets ridiculous with fine print and their MSA to try and prevent cancellations. I've dealt with worse companies on this front, but they're definitely in the top 10 for shady cancellation processes designed on purpose to lock customers in.

Since the product is new, ActivTrak recently started to integrate with HRIS systems so time off data wasn't being captured until recently.

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ActivTrak Reviews and Ratings

Recommended Gartner Insights

50M-1B USD

Telecommunication

Review Source

ActivTrak Simplifies Monitoring Employee Tasks But Requires Sensitive System Permissions

<50M USD

Retail

Rising Licensing Fees and Maintenance Overhead Coupled With Poor Customer Service

Human Resources Business Partner

Healthcare and Biotech

Detailed Reporting on Activity Categories Enhances Remote Team Productivity Tracking

Feb 4, 2026

This is a great internal tool to track productivity, especially in a remote environment.

Chief Executive Officer

IT Services

Comprehensive Reporting Provides Detailed Insights Into App and Website Usage Patterns

4.0

Jan 20, 2026

It delivers as advertised with comprihensive reporting on user app usage and websites accessed.

Technology Director

Manufacturing

Efficient Remote Installation and Intuitive Reporting

Jun 21, 2025

The software is very simple to implement, I did a remote silent install on some of the computers in my network and there were great instructions available. The reporting is also very simple and has some nice filters to make the job much quicker.