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  1. Home
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  3. Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting
Logo of Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting

Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting

byConverged Technology Professionals
in Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
5.0

Overview

Service Information on Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting

Updated 13th October 2025

What is Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting?

Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting is a service that enables organizations to align their IT infrastructure and architecture with strategic business objectives. The service involves assessment and analysis of existing systems, development of architecture frameworks, and recommendations for optimizing technology resources to support operational goals. By integrating business requirements with technology capabilities, the service addresses issues such as inefficiencies, scalability, and risk management. The service supports organizations in defining enterprise architecture models, improving process flows, and ensuring compliance with industry standards and governance policies. It assists businesses in creating a roadmap for technology investments and deployment, aiming to enhance system interoperability and agility while minimizing disruptions to ongoing operations.

Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting Pricing

The service uses a customized pricing model based on client requirements, scope of engagement, and the complexity of the enterprise architecture needs. Pricing is typically determined through consultation and assessment processes and may be structured as project-based fees or retainer arrangements, depending on the duration and scale of the consulting services provided.

Overall experience with Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting

IT Manager
500M - 1B USD, Manufacturing
FAVORABLE

“Smooth Zoom Phone Migrations With Minimal Impact And Effective Coordination”

5.0
Aug 14, 2025
Extremely helpful Team. We did 4 Zoom phone migrations and they all went perfectly with minimal impact to our users. They did an excellent job of coordinating the documentation, migration and training required for each location.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 20th December 2023

Converged Technology Professionals, commonly known as CTPROS, is a consulting firm offering specialization in unified communications and contact centers. The firm provides customized and detailed guidance throughout the journey of cloud adoption. This includes unbiased vendor evaluation, contractual advice, implementation, training and ongoing support options delivered by a team of internal certified technical professionals. CTPROS has an expansive customer base of well known brands that extends over six continents, and its team operates remotely covering the entire US.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2001
Head office location
Chicago , United States
Number of employees
11 - 50
Website
https://www.ctpros.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting
Performance of Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting Across Market Features

Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting Likes & Dislikes

Like

CTPros was easy to work with and very knowledgeable.

Like

Ease of communication and quick to respond when needed. Converged Technologies also maintains a good relationship with all parties which makes it a good partner when issues need to be escalated.

Like

They are easy to do business with and will customize the service based on the needs of the organization.

Dislike

Absolutely nothing. We are continuing to work with them for daily administration.

Dislike

Sometimes there can be a short delay in receiving support for older products, but this is expected since there are not many individuals left to support those products in general. Our most important systems continue to receive the support we need in a timely manner. At first, we were very reliant on this vendor for even the smallest of changes, but they helped us with internal training and we're able to be much more self-reliant. This pales in comparison to some of our larger vendors who overcomplicate designs, thus causing much more difficult ongoing internal support.

Dislike

They may not be able to be on-site without additional cost. Cost negotiation. Time for implementation.

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Peer Discussions

Converged Technology Business-Outcome-Driven Enterprise Architecture Consulting Reviews and Ratings

5.0

(17 Ratings)

Rating Distribution

5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.9

Planning & Transition

5.0

Delivery & Execution

5.0

Service Capabilities

5.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Manager
    50M-1B USD
    Manufacturing
    Review Source

    Smooth Zoom Phone Migrations With Minimal Impact And Effective Coordination

    5.0
    Aug 14, 2025
    Extremely helpful Team. We did 4 Zoom phone migrations and they all went perfectly with minimal impact to our users. They did an excellent job of coordinating the documentation, migration and training required for each location.
  • Collaboration and Communications Engineer
    1B-10B USD
    Consumer Goods
    Review Source

    Unveiling a Flexible Solution with Prompt Adaptability

    5.0
    Nov 1, 2024
    Very easy to work with and much more flexible than other vendors in this area. Quick and easy to adapt to changes on-the-fly.
  • Director of Network Security
    50M-1B USD
    Manufacturing
    Review Source

    Exceptional Responsiveness Backed by Diverse Knowledge Base

    5.0
    Oct 30, 2024
    The team is responsive and has a broad knowledge base to answer any questions.
  • Director - IT Operations
    50M-1B USD
    Miscellaneous
    Review Source

    Converged Technology's Crucial Role in Successful Phone System Migrations

    5.0
    Aug 13, 2024
    Converged Technology has been instrumental in the success of our last two phone system migrations. From day one, they were knowledgeable and confident in the planning, migration, delivery and support of our systems. Without their expertise, I firmly believe that we wouldn't have been as successful in our migrations. Their post-cutover support has been equally impressive, never pressuring us to close out a project until we were completely comfortable.
  • IT Coordinator
    50M-1B USD
    Construction
    Review Source

    Professional Team Showcases Deep UCaaS Provider Knowledge

    5.0
    Jun 27, 2024
    The process was led by a professional and capable team, was managed well and respected the time of those involved in the evaluation. Their experience with multiple UCaaS providers was evident in the discussions.
Showing Result 1-5 of 17

Recommended Gartner Research

  • Market Guide for Business-Outcome-Driven Enterprise Architecture Consulting (Retired)

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