Overview
Product Information on IBM Managed Workplace Services, Europe
Updated 13th October 2025
What is IBM Managed Workplace Services, Europe?
IBM Managed Workplace Services, Europe Pricing
Overall experience with IBM Managed Workplace Services, Europe
CTO
250M - 500M USD, Real EstateFAVORABLE
“Flexible y adaptative service”
Good service at a reasonable prize. Flexible and fit to measure. The environment is changing and the service is evolutioning at the same speed. Sometimes there is a sort of lack of proactivity and certain push is needed but the result is good
Executive Programs Leadership Team-Leade
1B - 3B USD, TransportationCRITICAL
“Offshore Service Desk not meeting expectations”
Device and sub-contracted local support has worked well. Off-shore Service Desk performance and quality have been an issue.
About Company
Company Description
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
Company Details
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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Reviewer Insights for: IBM Managed Workplace Services, Europe
IBM Managed Workplace Services, Europe Likes & Dislikes
Flexibility
Local support service and device management service on a good level.
The aim to improve existing services. Striving for operational excellence.
Lack of pushing sometimes.
Off-shore Service Desk not meeting quality criteria and people do not wish to contact by phone due to that.
New ways of working aren't considered enough. Presales and Innovation for existing services could be better.
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- CTO50M-1B USDReal EstateReview Source
Flexible y adaptative service
Good service at a reasonable prize. Flexible and fit to measure. The environment is changing and the service is evolutioning at the same speed. Sometimes there is a sort of lack of proactivity and certain push is needed but the result is good - Executive Programs Leadership Team-Leade1B-10B USDTransportationReview Source
Offshore Service Desk not meeting expectations
Device and sub-contracted local support has worked well. Off-shore Service Desk performance and quality have been an issue. - IT Service & Provider Manager1B-10B USDMiscellaneousReview Source
Customer focussed with an ambition for continual improvements
Customer focussed, Proactive Management, Continual Improvements, Presales activities could be improved. - Vice Direttore Generale50M-1B USDIT ServicesReview Source
the quality of service isn't in line with our goal
At the moment the support isn't coordinate, the local support and remote support work such as 2 distinct unity - Development ManagerGov't/PS/EdTelecommunicationReview Source
The basic deployment is successful but the development of the operation does not take plac
EUC services are not key functions for current vendor. Some good individual resources exist but overall services is not enough good. No continues improvement. Slow delivery process.
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