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  1. Home
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  3. MECOMS 365
Logo of MECOMS 365

MECOMS 365

byFerranti
in Meter Data Management Systems
3.6

Overview

Product Information on MECOMS 365

Updated 13th October 2025

What is MECOMS 365?

MECOMS 365 is a software designed to support utility companies in managing their customer information, billing, meter data, and operations. The software integrates with Microsoft Dynamics 365 to deliver functionality for customer engagement, service management, and asset monitoring. It enables automation of processes such as meter reading collection, invoicing, and contract management. MECOMS 365 facilitates data analytics for improved decision-making and regulatory compliance within energy and utility sectors. By supporting workflows from customer onboarding to servicing and billing, the software addresses the need for streamlined management of complex utility operations, helping organizations address challenges associated with data accuracy, process efficiency, and resource optimization.

MECOMS 365 Pricing

MECOMS 365 software uses a modular pricing model based on user licenses and selected functionalities. The software offers tiered options for different utility management features and integrates cloud-based and on-premise deployment choices. Pricing structure may vary according to the scale of implementation, number of users, and chosen modules, with additional charges for support and maintenance services.

Overall experience with MECOMS 365

Program Management
3B - 10B USD, Energy and Utilities
FAVORABLE

“A pro-active partner for our MDM system”

4.0
Sep 24, 2018
- Good partnership * proactive in finding solutions and solving problems * pragmatic, constructive and take into account feedback - Realistic pricing for changes
Manager ICT Contracting and Billing
1B - 3B USD, Energy and Utilities
CRITICAL

“Are they a software vendor or a system integrator.”

3.0
Sep 27, 2018
Ferranti is always willing to cooperate, on a technical level they don´t excel. They follow the proposed solutions from our side. Ferranti still has to make up it´s mind about their role. Are they a software vendor or a system integrator.

About Company

Company Description

Updated 24th March 2025

Ferranti is a venture capital firm that specializes in High-Tech and Engineering investments. Founded in 1982 by Adrian de Ferranti, the company has a unique blend of financial and managerial resources that assist in the realization of untapped potential in the companies with which it collaborates. Ferranti's approach to each prospective deal is assessed individually, taking into account factors like track record and promising ideas. The company has experience with diverse forms of investment finance such as Management Buy Outs (MBO), Angel Financing, Growth Financing and Rescue Financing. Its investments are truly global, stretching across Europe and beyond.

Company Details

Updated 29th April 2025
Company type
Private
Head office location
Basingstoke, United Kingdom
Number of employees
2 - 10
Website
http://www.ferranti.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: MECOMS 365
Performance of MECOMS 365 Across Market Features

MECOMS 365 Likes & Dislikes

Like

- Good partnership, pragmatic, utility specific knowledge (Belgian Market) - Very stable and reliable

Like

Product flexibility and stability is very good. To operate this product you need good functional and technical skills on site. Support from the vendor is too general, the best technical people are not in support. Furthermore the end users like to work with the microsoft look and feel. Also the integration with office products helps in this case.

Like

The core functionalities offered, the training programs offered (for a fee)

Dislike

- High rate for development (but is also advantage since high quality) - Highly batch oriënted (can also be an advantage since high performance)

Dislike

Monitoring out of the box and audit and tracebility is very basic for metering and billing purposes. For auditability and tracebility you need separate tooling.

Dislike

Not easy to get the right SI to work with, and their own professional services comes with a steep price tag

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Peer Discussions

MECOMS 365 Reviews and Ratings

3.6

(5 Ratings)

Rating Distribution

5 Star
0%
4 Star
60%
3 Star
40%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

3.2

Service & Support

4.0

Product Capabilities

3.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager ICT Contracting and Billing
    1B-10B USD
    Energy and Utilities
    Review Source

    Are they a software vendor or a system integrator.

    3.0
    Sep 27, 2018
    Ferranti is always willing to cooperate, on a technical level they don´t excel. They follow the proposed solutions from our side. Ferranti still has to make up it´s mind about their role. Are they a software vendor or a system integrator.
  • Program Management
    1B-10B USD
    Energy and Utilities
    Review Source

    A pro-active partner for our MDM system

    4.0
    Sep 24, 2018
    - Good partnership * proactive in finding solutions and solving problems * pragmatic, constructive and take into account feedback - Realistic pricing for changes
  • Director IT
    50M-1B USD
    Energy and Utilities
    Review Source

    Implementation was more work than expected

    3.0
    Oct 3, 2018
    Billing and CS is great, EAM not as expected, some changes in business process was required and this ultimately led to the lower satisfaction score.
  • Vice President, Innovation Platforms, Digital and Technology
    1B-10B USD
    Energy and Utilities
    Review Source

    Good product, less common skill set so need great partner to configure and implement.

    4.0
    Aug 15, 2018
    Works well as a fit-for-purpose utility billing solution. Lesser known than SAP ISU or Oracle CCMB but very strong in functionalities. A lot, however, is dependent on the partners involved in configuration and implementation.
  • CIO
    50M-1B USD
    Energy and Utilities
    Review Source

    Covers well the energy provider role, not so well the dgo role.

    4.0
    Aug 11, 2017
    Covers well the energy provider role, not so well the dgo role. Implementation Partner (Accenture) laking knowledge.
Showing Result 1-5 of 5

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