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  1. Home
  2. /
  3. ON24 Platform
Logo of ON24 Platform

ON24 Platform

byON24
in Marketing
4.3

Overview

Product Information on ON24 Platform

Updated 13th October 2025

What is ON24 Platform?

ON24 Platform is a software designed to facilitate digital experiences such as webinars, virtual conferences, and multimedia content delivery for businesses. The software offers tools for creating, managing, and analyzing interactive events that help organizations connect with audiences and share informational content. Features include audience engagement options, event registration management, customizable event environments, integrations with marketing automation and CRM systems, and metrics tracking for event performance. The software addresses the business need for scalable and measurable digital event management, enabling organizations to deliver presentations, training sessions, and informational broadcasts to global participants in a secure online environment.

ON24 Platform Pricing

The ON24 Platform software uses a subscription-based pricing model with different plans that vary by features, level of usage, and support options. Pricing typically depends on factors including the number of users, volume of webinars or virtual events hosted, and additional functionality such as analytics or integrations. Custom pricing may be available for organizations with specific requirements.

Overall experience with ON24 Platform

EMEA Marketing
500M - 1B USD, Miscellaneous
FAVORABLE

“Salesforce Integration Effective but Email Customization Limited With ON24 Elite Studio”

4.0
Aug 30, 2025
ON24 Elite Studio has been the mainstay of our webinar production for the past 2 years. Integration with Salesforce Marketing Cloud is good. Need some more options for tweaking the email templates related to registration confirmation and post webinar. Overall satisfied with the product. Areas of improvement include better segregation of internal and external workspaces on ON24. Faster implementation of engagement hub for website.
DIRECTOR, DEMAND GENERATION AND GROWTH
50M - 250M USD, Software
CRITICAL

“Engaging virtual experience”

3.0
Jul 12, 2022
The webinar experience outperforms many competitors but be prepared to spend a lot of time setting up the platform before it can be used.

About Company

Company Description

Updated 7th December 2023

ON24 is a company that aims to redefine how businesses relate and connect with their audience in the digital era. Leveraging its comprehensive portfolio of webinar, virtual event, and content experiences, the company strives to boost engagement and collect first-party data. Its focus is to facilitate revenue growth across an enterprise, from demand generation and customer success to partner enablement. The platform, driven by generative AI, is designed to power digital engagement. ON24 has its primary location in San Francisco and operates globally with offices spread across North America, EMEA, and APAC.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1998
Head office location
San Francisco, United States
Number of employees
501 - 1000
Website
http://www.on24.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ON24 Platform

ON24 Platform Likes & Dislikes

Like

Ability to change the settings for the audience console. Ease of use.

Like

ON24 provides a very engaging experience during virtual conferences and webinars. There are many options for widgets to use in the webinar console that can be customized for each event.

Like

Broadcast-quality production capabilities, configurability

Dislike

Data analytics can be better customised to organisation's needs

Dislike

The setup process and back-end is terrible! It is not easy to use, the UI is outdated and integration setup is very complicated.

Dislike

Not deep enough or customizable reporting. Some features lack additional customization or ability to override existing templatized content. Recording can be kludgy. Add-on features can be costly.

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Peer Discussions

ON24 Platform Reviews and Ratings

4.3

(32 Ratings)

Rating Distribution

5 Star
50%
4 Star
41%
3 Star
3%
2 Star
6%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
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Reviewer's Industry
Reviewer's Region
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  • EMEA Marketing
    50M-1B USD
    Miscellaneous
    Review Source

    Salesforce Integration Effective but Email Customization Limited With ON24 Elite Studio

    4.0
    Aug 30, 2025
    ON24 Elite Studio has been the mainstay of our webinar production for the past 2 years. Integration with Salesforce Marketing Cloud is good. Need some more options for tweaking the email templates related to registration confirmation and post webinar. Overall satisfied with the product. Areas of improvement include better segregation of internal and external workspaces on ON24. Faster implementation of engagement hub for website.
  • DIGITAL MARKETING MANAGER
    10B+ USD
    Software
    Review Source

    Exploring ON24: A Robust Webinar Hosting Platform

    4.0
    Feb 25, 2025
    ON24 is a solid, feature-rich webinar hosting platform that can be leveraged to drive deeper engagement with audiences.
  • Director of Marketing Operations
    50M-1B USD
    Software
    Review Source

    Exploring ON24: A Leading Platform for Customized Webinars

    4.0
    Oct 14, 2024
    ON24 is a best in class webinar platform that provides users with the best experience and engagement in our webinars
  • SENIOR ENGAGEMENT MARKETING SPECIALIST
    <50M USD
    Software
    Review Source

    Impressions on ON24s User-Friendly Interface and Support Tools

    5.0
    Sep 24, 2024
    I have been using ON24 for the last 5 years, it is a very good platform for virtual events, one of the best features is the report, the Report includes each and every minute information about the session, also the customer support is also very helpful.
  • Marketing Business Partner
    50M-1B USD
    Software
    Review Source

    Great webinar platform for B2B

    5.0
    Jul 24, 2024
    We've been using ON24 for around 3-years, and the solution is exceptional. Not only is the platform so user friendly, customisable and easy to use, it looks great from both an internal and customer perspective, and the user experience is seamless.
Showing Result 1-5 of 32

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