Overview
Product Information on Salesforce Lightning Platform
Updated 13th October 2025
What is Salesforce Lightning Platform?
Salesforce Lightning Platform Pricing
Overall experience with Salesforce Lightning Platform
Director of Customer Service and Support
250M - 500M USD, SoftwareFAVORABLE
“A staple suite for any sales & CS org”
I have used Salesforce Lightning for over 10 years and the main positive for me is how quick and reliable it is. Everything loads and updates instantly. Reporting is great and building dashboards have some really powerful features.
Associate
50M - 250M USD, MiscellaneousCRITICAL
“Salesforce Lightning Platform Review ”
It is our main customer relationship management tool. We use it fot most all sales related purposes to track customers, sales, opportunities and even reports on other integrated systems. It allow us to keep track of the work done with our customers and the whole conversation is noted down for other users who get the same lead in future.
Most annoying feature for me can be AI auto fill. This keeps coming and it is hard for us to keep editing. Easy computation of sales and revenue.
However, the workflow can be challenging at times. With new update, good features and options are hard to find. It has the ability to create specific types of reports if required.
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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- Director of Customer Service and Support50M-1B USDSoftwareReview Source
A staple suite for any sales & CS org
I have used Salesforce Lightning for over 10 years and the main positive for me is how quick and reliable it is. Everything loads and updates instantly. Reporting is great and building dashboards have some really powerful features. - Data Analyst50M-1B USDServices (non-Government)Review Source
Standardized UI Persists Yet Field Management and Usability Issues Evident
Platform is flexible enough to build completely custom solutions as well as install them, but the interface is cumbersome, both for developers and end-users. - Data Analyst10B+ USDConstructionReview Source
Comprehensive Lead Tracking Platform With Custom Features and API Capability Details
Great platform for tracking and showcasing our leads, opportunities, events, and engagements. It has a fantastic API system that allows for larger information pulls, but lacks the front end report generation past 2000 entries. This is a great platform for large to small organizations that showcases it's ability to support the lead and sales experience. - Sales Person50M-1B USDConsumer GoodsReview Source
Salesforce Navigation Simplicity and Customization Features Highlighted in Experience
Using Salesforce make my life easier. It helps me to assist our clients and open their repective accounts to manage. Also, it will give us more accurate information. - PRODUCT MANAGER1B-10B USDBankingReview Source
Platform’s Adaptability Requires Support and May Lead to Complicated Customizations
Extremely flexible platform to a fault, strengths of platform are limited to your ability to support the changes
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