XTIUM is present in 6 markets with 12 products. XTIUM has 56 reviews with an overall average rating of 4.4.
Contact Center as a Service
Gartner defines contact center as a service (CCaaS) as solutions offering SaaS-based applications that enable customer service departments to manage multichannel customer interactions holistically from both a customer-experience and employee-experience perspective. CCaaS is a key technology platform used to support the customer service experience, whether it be self-service or assisted by customer service representatives. All organizations need to offer customer assistance. The preference is for remote support via voice and digital channels over physical presence in offices and stores, though it is common for organizations to offer multiple options.
XTIUM has 1 product in Contact Center as a Service market
Desktop as a Service
Gartner defines desktop as a service (DaaS) as the provision of virtual desktops by public cloud or other service providers. DaaS provides desktop or application end-user experiences from virtual machines (VMs) accessed using a remote display protocol. DaaS vendors incorporate a fully managed control plane service into their offerings, which facilitates user connections and provides a management interface. DaaS can be delivered preconfigured as a service. Alternatively, it can be delivered as a platform, in which case the client is responsible for assembly, configuration and management. DaaS is charged through subscription- or usage-based payment structures.
XTIUM has 1 product in Desktop as a Service market
Disaster Recovery as a Service
Disaster recovery as a service (DRaaS) market provides for the recovery of enterprise applications at another location in the event of a disaster. The provider can deliver the service as a fully managed, assisted recovery or as a self-service offering. DRaaS is designed to ensure business continuity by providing organizations with a cloud-based solution for recovering critical workloads and data in the event of a disruption, outage or disaster. This service is particularly valuable for organizations that lack the resources, expertise or geographically distanced secondary data centers required for traditional disaster recovery strategies. DRaaS addresses the need for rapid, reliable recovery, enabling organizations to minimize downtime and data loss, and to meet their business continuity objectives.
XTIUM has 2 products in Disaster Recovery as a Service market
Managed Network Services
The managed network services (MNS) market focuses on externally provided, network operations center (NOC) functionality, as well as relevant network and security life cycle services that deliver current and emerging requirements to end users. Gartner defines the MNS market as globally capable providers of remote service management functions for the network and security operations of enterprise networks, including: Managed LAN services (MNS for LAN) Managed WAN services (MNS for WAN) Managed security (MNS for security) functions
XTIUM has 1 product in Managed Network Services market
Security Solutions - Others
Reviews for 'Security Solutions - Others'
XTIUM has 6 products in Security Solutions - Others market
- 4 more products
Unified Communications as a Service
Gartner defines unified communications as a service (UCaaS) as a multitenant, subscription-based service. It is cloud-delivered. It provides business telephony features; external, public switched telephone network (PSTN) connectivity that enables inbound or outbound calling; and collaboration features, such as messaging and meetings. UCaaS services can be consumed by end users with traditional handsets, desktop clients, meeting room systems and mobile apps. Gartner’s definition of meetings for the UCaaS market focuses on the capabilities for internal collaboration, work from home and external presentation meeting use cases only. Other specialized use cases, such as webinar, remote support, distance learning and training, are often available from UCaaS offerings.
XTIUM has 1 product in Unified Communications as a Service market