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  3. Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide
Logo of Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide

Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide

byAccenture
in Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services)
4.5

Overview

Service Information on Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide

Updated 13th October 2025

What is Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide?

Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services is a service that provides comprehensive management and optimization of data center operations for organizations. The service supports the transition and integration of traditional data center environments with cloud-based and hybrid infrastructures. It delivers monitoring, management, and automation of physical and virtual resources, enabling efficient workload allocation and cost optimization. The service also addresses business challenges related to scalability, security, and compliance by implementing standardized processes and advanced analytics. It helps organizations improve operational reliability and streamline IT resources, facilitating digital transformation and alignment with business objectives.

Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide Pricing

The service uses a customized pricing model based on factors such as scale, scope of data center management, infrastructure type, and client requirements. Pricing may be structured by service level agreements, managed infrastructure volume, support hours, and additional features. Cost estimates are typically provided after assessing the specific needs of each organization and may include options for ongoing managed services and cloud integrations.

Overall experience with Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide

Global Infrastructure and Environment
10B - 30B USD, Consumer Goods
FAVORABLE

“Cloud Move Improved Oversight While Exposing Gaps in Automation and IaC Support”

4.0
Jul 2, 2025
Overall, it has been a positive experience moving away from legacy datacenter to the cloud. We have been able to reduce our cost model overall and improve service overall.
CAD ENGINEER
1B - 3B USD, Manufacturing
CRITICAL

“average service, accenture agents would benefit from improved training”

3.0
Feb 9, 2024
our IT support from accenture has been mediocre at best. the system is great but they must invest in training their people.

About Company

Company Description

Updated 12th March 2024

Accenture is a professional services corporation that has global capabilities in cloud, digital, and security domains. With proficiency and dexterity spanning across more than 40 sectors, Accenture provides a range of services such as Strategy and Consulting, Technology and Operations Services. It also features something named Accenture Song, powered by an extensive network of Advanced Technology and Intelligent Operations centers. It caters to clients in more than 120 countries, harnessing the capability of transforming changes into values to foster shared success.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2000
Head office location
Dublin 2, Ireland
Number of employees
10001+
Website
http://www.accenture.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide
Deciding Factors: Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide Vs. Market Average
Performance of Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide Across Market Features

Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide Likes & Dislikes

Like

Onshore leadership (named resources) have been strong for our account which has helped drive the off-shore teams

Like

cutting edge technology and global presence

Like

The ability to scale seamlessly across both on premises and cloud environments ensures that infrastructure remains agile and adaptable to business changes. Additionally, their strong focus on security and risk management provides confidence in maintaining data integrity and system availability.

Dislike

We wish there was more focus on IaC, automation, and PaaS services overall. Still a model where innovation just doesn't show-up, you need to push constantly for it.

Dislike

Support has much room for improvement

Dislike

Their team consistently ensures infrastructure uptime and performance prevention issues before they escalate, which significantly reduces downtime. the flexibility to scale services as business needs evolve, especially in hybrid environments. Additionally, their security protocols and risk management practices are rebutting, offering peace of mind when it comes to protecting sensitive data.

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Peer Discussions

Accenture Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide Reviews and Ratings

4.5

(107 Ratings)

Rating Distribution

5 Star
44%
4 Star
41%
3 Star
12%
2 Star
2%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Planning & Transition

4.3

Delivery & Execution

4.4

Integration & Deployment

4.0

Service & Support

4.2

Service Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Global Infrastructure and Environment
    10B+ USD
    Consumer Goods
    Review Source

    Cloud Move Improved Oversight While Exposing Gaps in Automation and IaC Support

    4.0
    Jul 2, 2025
    Overall, it has been a positive experience moving away from legacy datacenter to the cloud. We have been able to reduce our cost model overall and improve service overall.
  • Manager, IT Security
    1B-10B USD
    IT Services
    Review Source

    Accenture's Role in Reliable, Scalable Data Center Solutions

    5.0
    Oct 1, 2024
    My experience with Accenture data center outsourcing and hybrid infrastructure managed services has been generally positive. the Accenture team is proactive in monitoring and maintaining infrastructure uptime. While the support is generally proactive, there are instances where response times for non-critical issues could be improved. Overall Accenture provides reliable, secure and scalable solutions for data center outsourcing and hybrid infrastructure management.
  • Chief Executive Officer
    <50M USD
    IT Services
    Review Source

    Smooth Transition to Hybrid Infra by Accenture: A Review

    4.0
    Sep 24, 2024
    Working with Accenture on Data Centre outsourcing has been a positive experience, marked by their deep industry expertise and proactive support. Transition to a hybrid infra was smooth with minimal disruption to operations, thanks to their meticulous planning and execution. Automating repeated tasks has enhanced the operational efficiency and transparency of IT operations. Optimize redundant service issues and increase operational efficiency. They have helped us fast track the cloud transformation and contribute to the better ROI.
  • VP, QUANT DEVELOPER
    50M-1B USD
    Banking
    Review Source

    Tailored Responses and Comprehensive Service Drive Positive User Experience

    4.0
    Sep 21, 2024
    Overall experience is positive, with an emphasis on delivering detailed and tailored responses based on the user's needs.
  • Sales Manager
    <50M USD
    Software
    Review Source

    Accenture's Customizable Solutions - Transforming Infrastructure

    5.0
    Sep 25, 2024
    Accenture services are very advantageous for us due to their knowledge. Solution is purely customizable according to the company's needs. It help us to move away from a capital- intensive, hardware oriented infrasturucture towards a software defined and intelligent one.
...
Showing Result 1-5 of 106

Recommended Gartner Research

  • Critical Capabilities for Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services)
  • Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services)

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