Name: Amelia Platforms
Rating: 4 (1 reviews)

Overview

Product Information on Amelia Platforms

Updated 13th October 2025

What is Amelia Platforms?

Amelia Platforms is a software developed by SoundHound Inc that provides conversational artificial intelligence capabilities for enterprises. The software enables businesses to implement voice and text-based conversational interfaces across various platforms, supporting natural language understanding and processing. Amelia Platforms offers tools for building custom voice assistants, automating customer service interactions, and facilitating seamless integration with existing applications and systems. It supports multiple languages and provides analytics to monitor and optimize conversational performance. The software addresses the business problem of improving customer engagement and operational efficiency by automating interactions through scalable AI-powered voice and chat solutions.

Overall experience with Amelia Platforms

SOCIAL MEDIA COORDINATOR

500M - 1B USD, Services (non-Government)

FAVORABLE

“Advanced Conversational AI Enhances Engagement Despite Initial Learning Challenges”

4.0

Oct 27, 2025

A very sophisticated enterprise solution that delivers meaningful value to our business. It helps us elevate our resident and family engagement over lap in so many ways.

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CRITICAL

About Company

Company Description

SoundHound AI develops voice and conversational AI solutions for financial services, healthcare, automotive, restaurants, retail, and more. The company’s solutions connect people to brands and the world around them by using the simplest interface — the human voice. SoundHound’s AI-enabled products, services, and apps are customizable, omnichannel, and multilingual. The company holds over 200 patents and is a publicly-traded conversational AI company. SoundHound AI’s acquisition of Amelia in 2024 brought two new platforms to its product suite — Amelia, the complete AI agent platform for enterprise builders of all types, and Autonomics, the end-to-end automation orchestration of IT systems through a single pane of glass. From creating the voice commerce ecosystem to powering agentic AI-enabled agents, SoundHound AI is transforming how customers, patients, and employees interact with the brands they work with and rely on everyday.

Company Details

Company type

Public

Year Founded

2005

Head office location

Santa Clara, United States

Number of employees

501 - 1000

Website

http://www.soundhound.com

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