• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Amelia Platforms
Logo of Amelia Platforms

Amelia Platforms

bySoundHound AI
in AI Agent Marketplace for HR
4.0

Overview

Product Information on Amelia Platforms

Updated 13th October 2025

What is Amelia Platforms?

Amelia Platforms is a software developed by SoundHound Inc that provides conversational artificial intelligence capabilities for enterprises. The software enables businesses to implement voice and text-based conversational interfaces across various platforms, supporting natural language understanding and processing. Amelia Platforms offers tools for building custom voice assistants, automating customer service interactions, and facilitating seamless integration with existing applications and systems. It supports multiple languages and provides analytics to monitor and optimize conversational performance. The software addresses the business problem of improving customer engagement and operational efficiency by automating interactions through scalable AI-powered voice and chat solutions.

Amelia Platforms Pricing

Overall experience with Amelia Platforms

SOCIAL MEDIA COORDINATOR
500M - 1B USD, Services (non-Government)
FAVORABLE

“Advanced Conversational AI Enhances Engagement Despite Initial Learning Challenges”

4.0
Oct 27, 2025
A very sophisticated enterprise solution that delivers meaningful value to our business. It helps us elevate our resident and family engagement over lap in so many ways.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 28th March 2025

SoundHound AI develops voice and conversational AI solutions for financial services, healthcare, automotive, restaurants, retail, and more. The company’s solutions connect people to brands and the world around them by using the simplest interface — the human voice. SoundHound’s AI-enabled products, services, and apps are customizable, omnichannel, and multilingual. The company holds over 200 patents and is a publicly-traded conversational AI company. SoundHound AI’s acquisition of Amelia in 2024 brought two new platforms to its product suite — Amelia, the complete AI agent platform for enterprise builders of all types, and Autonomics, the end-to-end automation orchestration of IT systems through a single pane of glass. From creating the voice commerce ecosystem to powering agentic AI-enabled agents, SoundHound AI is transforming how customers, patients, and employees interact with the brands they work with and rely on everyday.

Company Details

Updated 28th March 2025
Company type
Public
Year Founded
2005
Head office location
Santa Clara, United States
Number of employees
501 - 1000
Website
http://www.soundhound.com

Do You Manage Peer Insights at SoundHound AI?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Amelia Platforms

Amelia Platforms Likes & Dislikes

Like

Their strong conversational AI capabilities are so advanced and helpful!

Dislike

It was difficult at first to learn the language of the software, there was just a lot of things to learn.

Top Amelia Platforms Alternatives

Logo of Leena AI
1. Leena AI
4.3
(4 Ratings)
Logo of watsonx Orchestrate
2. watsonx Orchestrate
3.8
(4 Ratings)
Logo of One AI
3. One AI
4.3
(4 Ratings)
View All Alternatives

Peer Discussions

Amelia Platforms Reviews and Ratings

4.0

(1 Rating)

Rating Distribution

5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

3.0

Service & Support

4.0

Product Capabilities

5.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SOCIAL MEDIA COORDINATOR
    50M-1B USD
    Services (non-Government)
    Review Source

    Advanced Conversational AI Enhances Engagement Despite Initial Learning Challenges

    4.0
    Oct 27, 2025
    A very sophisticated enterprise solution that delivers meaningful value to our business. It helps us elevate our resident and family engagement over lap in so many ways.
Showing Result 1-1 of 1

Recommended Gartner Research

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.