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  3. Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide
Logo of Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide

Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide

byCapgemini
in Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services)
4.1

Overview

Service Information on Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide

Updated 13th October 2025

What is Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide?

Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services is a service that facilitates the management and optimization of IT infrastructure for organizations. The service covers the operation and maintenance of data centers, supporting both traditional and cloud-based environments. It offers solutions for monitoring, managing, and securing hybrid infrastructures, enabling businesses to enhance the performance, reliability, and scalability of their IT assets. The service addresses business challenges related to complexity and cost efficiency in IT operations by automating processes, streamlining administration, and ensuring consistent availability of critical applications and services. It assists organizations in adapting to changing technology requirements while maintaining compliance and operational continuity.

Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide Pricing

The service operates on a customized pricing model, typically structured around client requirements and service scope, such as workload, infrastructure size, and selected features. Pricing may involve monthly or annual subscription fees, usage-based charges, or contractual agreements with terms that reflect managed service levels, support options, and additional resources required for data center outsourcing and hybrid infrastructure management.

Overall experience with Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide

DIRECTOR OF DIGITAL DATA & TECHNOLOGY
1B - 3B USD, Energy and Utilities
FAVORABLE

“Hybrid hosting and Cloud migration services”

4.0
Jun 19, 2025
Capgemini provide a solid foundational set of services across both on-premise and Cloud infrastructure services and have a strong, comprehensive (from op model, process refinement and heavy lifting of apps / services) and industrialised process for migration to Cloud
Business Analyst
250M - 500M USD, Services (non-Government)
CRITICAL

“Good on premise to cloud migration service”

3.0
Sep 22, 2022
Although we faced minor hiccups in the initial phase of project, Capgemini was prompt enough to address it. After this the assignment was completed flawlessly, without any hiccups, migrating more that 60 servers from on prem to virtual (cloud) setup

About Company

Company Description

Updated 31st January 2024

Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
Paris, France
Number of employees
10001+
Website
https://www.capgemini.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide
Performance of Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide Across Market Features

Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide Likes & Dislikes

Like

Capgemini's understanding of the wider operating model requirements and their ability to manage a wide range of legacy and modern technologies, tools and services in a consistent way with common monitoring and reporting

Like

Capgemini provides full access and transparency of the service. We can access the monitoring tool of solution with admin level access

Like

Capgemini has provided good advice during our datacenter outsourcing project. This has unlocked significant costsavings overall.

Dislike

Opportunities exist to provide greater pace, improved thought leadership, ongoing continuous improvement and innovation

Dislike

There was an initial delay in the project pace even when SLA was done. We also observed high turnover of team during the project leading to delays.

Dislike

Contract negotiations were too slow

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Peer Discussions

Capgemini Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide Reviews and Ratings

4.1

(84 Ratings)

Rating Distribution

5 Star
30%
4 Star
52%
3 Star
14%
2 Star
4%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.9

Planning & Transition

3.9

Delivery & Execution

4.2

Integration & Deployment

3.7

Service & Support

4.1

Service Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DIRECTOR OF DIGITAL DATA & TECHNOLOGY
    1B-10B USD
    Energy and Utilities
    Review Source

    Hybrid hosting and Cloud migration services

    4.0
    Jun 19, 2025
    Capgemini provide a solid foundational set of services across both on-premise and Cloud infrastructure services and have a strong, comprehensive (from op model, process refinement and heavy lifting of apps / services) and industrialised process for migration to Cloud
  • Managing Director
    50M-1B USD
    Manufacturing
    Review Source

    Capgemini Provides Cost-Efficient Solutions in Data Center Project

    4.0
    Nov 20, 2024
    We had a good experience with Capgemini in our Data Center outsourcing project. Overall we would choose Capgemini again.
  • MODEL RISK MANAGER
    50M-1B USD
    Services (non-Government)
    Review Source

    Transforming Legacy Systems: Seamless Infrastructure Deployment Success

    4.0
    Oct 1, 2024
    Overall it was a good deployment of the required infrastructure, no major bugs or issues with the transition. End users commented that the final change brought more usability to desktop services and there was a reduction in downtime related to system issues and less time spent on resolving tickets.
  • MANAGER
    10B+ USD
    Healthcare and Biotech
    Review Source

    Stellar Support and Dedicated Account Management Praised

    4.0
    Sep 4, 2024
    Strong customer support and dedicated account management
  • ENGINEER
    Gov't/PS/Ed
    Education
    Review Source

    Exploring the Simplicity and Agility of a Server Platform

    4.0
    Sep 19, 2024
    we are hosting our multiple servers on their platform and we are happy with the redundancy that they are offering to us.
...
Showing Result 1-5 of 75

Recommended Gartner Research

  • Critical Capabilities for Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services)
  • Magic Quadrant for Data Center Outsourcing and Hybrid Infrastructure Managed Services, Worldwide (Transitioning to Data Center Outsourcing Services)

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