Overview
Product Information on eDiscovery Point (Legacy)
Updated 13th October 2025
What is eDiscovery Point (Legacy)?
eDiscovery Point (Legacy) Pricing
Overall experience with eDiscovery Point (Legacy)
Paralegal
<50M USD, Services (non-Government)FAVORABLE
“eDiscovery Point - Exceptional Service”
eDiscovery Point offers free training and quick responses from our eDiscovery Case Manager. They have excellent customer service and have always been very helpful when we needed assistance.
manager
500M - 1B USD, MiscellaneousCRITICAL
“eDiscovery Point A disappointment”
I have not been impressed with the platform, most of the team has not either. It lacks what other review platforms can do. WE have had many issues with the processing of the data.
About Company
Company Description
Thomson Reuters is a global entity known for delivering news and information-based tools to professionals. It maintains a comprehensive network of journalists and expert editors, helping to keep users informed on global happenings, particularly in the fields of law, regulation, and tax modifications. Recognizing the intricate environments where their users function - mediums like tax, law, compliance, government, media - Thomson Reuters offers assistance to professionals, aiding them to adapt and thrive in the current digital disruption era.
Company Details
Company type
Public
Year Founded
2008
Head office location
Toronto, Canada
Number of employees
10001+
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Reviewer Insights for: eDiscovery Point (Legacy)
Performance of eDiscovery Point (Legacy) Across Market Features
eDiscovery Point (Legacy) Likes & Dislikes
The platform is easy to learn and use and their Case Managers are wonderful to work with.
The free AI or predictive coding provided on all cases.
sophisticated program that is user friendly
I do not have any complaints about the product or service. Both have been exceptional.
The whole product itself is a disappointment.
Recent change makes uploading data files (which is confusing) a requirement of customers (as opposed to EDP on their end)
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eDiscovery Point (Legacy) Reviews and Ratings
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- Paralegal<50M USDServices (non-Government)Review Source
eDiscovery Point - Exceptional Service
eDiscovery Point offers free training and quick responses from our eDiscovery Case Manager. They have excellent customer service and have always been very helpful when we needed assistance. - Attorney<50M USDMiscellaneousReview Source
User friendly program
Case manager is very helpful and responsive to questions and/or concerns. Training sessions are informative if you take the time to do them. - Paralegal<50M USDServices (non-Government)Review Source
End User friendly and YOU are in the driver's seat
I love this platform. it takes a small investment of time and effort to know how to move around it, but if you spend just a little more time, it is incredibly useful. The administrator can basically do anything and you only need to reach out to your rep if there are technical difficulties, like an error or glitch, otherwise you are fully in command. - Senior Associate<50M USDServices (non-Government)Review Source
Easy to Use, Great Training and Support Provided
Overall, we are very pleased with eDiscovery Point and the training provided. The team is very responsive and knowledgeable. The database is easy to use and navigate. My issue is that it's difficult to figure out the scope of each team member's involvement, who to contact for what type of issues, and who handles what tasks. I feel our firm may be missing out on support and available services simply due to lack of information on what's available. Also, the database runs slowly and I cannot tell when a page has fully loaded. - Paralegal<50M USDMiscellaneousReview Source
Ease of review and the benefits of client assistance is great.
eDiscovery Point is easy to use and has function that make our lives and the review of documents much easier. The staff are great to work with when I need help or have questions.
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