Overview
Service Information on IBM Digital Experience Services
What is IBM Digital Experience Services?
IBM Digital Experience Services Pricing
Overall experience with IBM Digital Experience Services
“Scalable platform with excellent team capability.”
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Company Description
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
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Reviewer Insights for: IBM Digital Experience Services
IBM Digital Experience Services Likes & Dislikes
Technical capabilities related to the IoT platform that is scalable and flexible enough to accommodate local as well as global inputs. The development team is experienced and has already worked with us in the past, creating a certain comfort level for the new project.
Here are my top three things I liked most: 1. e2e capability: strong experience from strategy, discovery through rollout and implenetation 2. depth of expertise: they defiantly have market fit and that comes with experienced stafff 3. enterprise delivery: yu can ensure what you get will be enterprise ready
The team is vely knowleadgeable and friendly. The solution feels very stable and secure. Their support is responsive when we really need help.
The development team becomes rigid at times, on certain requirements, causing some delays and rift between the stakeholders and core project team. However, it is mostly resolved by timely intervention by the project leaders.
I really disliked three things: 1. Cost: pricing can be high and chnages in scope can add more cost 2. Process friction: process can feel very heavy 3. Handoffs: handoffs can take some time so you are not able to have rapid experimentation
It can be a bit expensive to make small changes later The learning curve is steep for a new users Sometimes the administrative processes take too long
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Peer Discussions
IBM Digital Experience Services Reviews and Ratings
- LEADER50M-1B USDManufacturingReview Source
Scalable platform with excellent team capability.
The team working with us on this critical customer-facing project is experienced and has enough understanding to deliver the best possible processes while ensuring exceptional UI. - Pmm1B-10B USDSoftwareReview Source
Enterprise digital delivery with strong market expertise but can be expensive
Overall, they a strong especially for very complex outcomes and intititves. It can be very expensive and time heavy but you get what you paid for and can have the assurance it will meet your enterprise requirements - Marketing Manager<50M USDConsumer GoodsReview Source
Professional Support and Stability Noted, but Administrative Processes May Cause Delays
Working with IBM has been a generally positive experience for our organization. Their team is very professional and helped us set up our digital platform effecively. Although the project started a bit slowly, the final result is reliable. I appreciate their support whenever we run into issues. - Marketing Associate10B+ USDRetailReview Source
IBM's Efficiency and Commitment Stand Out in Marketing Technology Services
We are using IBM for our Marketing Technology services and they did good, they are efficient in terms of requirement gathering, working with clients and delivering on timelines. What we loved most about them is commitment and zeal to complete the project. - Digital Change Manager10B+ USDEnergy and UtilitiesReview Source
Creative Designs and Functional Expertise Stand to Enhance Experiences.
Exceptional knowledge, content and design delivery. Working with the team is effortless, they act more as an extension to our business unit, than as a consulting firm. Turn around is timely, without multiple back and forth discussions. Functional expertise ensures smooth delivery of collateral.