Overview
Product Information on Language I/O
What is Language I/O?
Language I/O Pricing
Overall experience with Language I/O
“Increasing Multilingual Customer Support with Language I/O”
About Company
Company Description
Language I/O focuses on bridging the communication gap between monolingual customer support teams and non-English speaking customers. It makes use of machine translation technology to provide real-time translations in over 100 languages within a day, catering to the specific translation needs of various businesses and industries. It additionally incorporates compliance with GDPR and ISO-27001 standards. The software is designed to integrate with established customer relationship management systems such as Salesforce, Zendesk, and Oracle, thereby streamlining the process of responding to multilingual customer interactions for support agents, who can do so with a simple click. The company's overarching aim is to foster efficient multilingual customer support.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Language I/O
Performance of Language I/O Across Market Features
Language I/O Likes & Dislikes
1. User friendliness. 2. Easy to use interface that is intuitive, 3. On-time customer support by the team
Not really much to say. Our teams love the product.
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Language I/O Reviews and Ratings
- MARKETING SPECIALIST<50M USDIT ServicesReview Source
Increasing Multilingual Customer Support with Language I/O
The biggest reason for using Language I/O is its cost effectiveness. We're using it mainly for the user friendly interface and its integration with Salesforce which is our go-to CRM. We like its capabilities, which are powered by AI and backed by a strong support team. This has increased our multilingual customer support services.