Overview
Product Information on MuleSoft Anypoint Platform
What is MuleSoft Anypoint Platform?
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Overall experience with MuleSoft Anypoint Platform
“MuleSoft Anypoint Platform Drives our Integration Across Diverse Systems Securely”
“High Learning Curve and Complex Setup Challenges Impact Platform Usability”
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Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
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User Sentiment About MuleSoft Anypoint Platform
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Performance of MuleSoft Anypoint Platform Across Market Features
MuleSoft Anypoint Platform Likes & Dislikes
What stands out about MuleSoft is its exceptional ease of development - thanks to the intuitive onboarding, comprehensive coding best practices, and seamless CI/CD integration - combined with an extensive library of connectors that enable rapid integration with a wide variety of systems including SAP, Salesforce, Anaplan etc. All while continuously delivering the latest and greatest features such as OAuth based authentication, certificate management, etc.
1. The platform serves as a central platform for all things that require API to API connectivity. There is monitoring to showcase the health of pipielines, functions you've built to further use APIs, as well as some AI IDP functionality. 2. The platform has an RPA function that allows you to build out some automation for clerical or repetitive tasks. 3. The support is incredible as they are very responsive and open up Slack channels for you to directly ask questions.
Complex transformations handled by DataWeave Debugging is just awful. Anypoint Platform gives full control of the runtime plane and managing the deployed APIs. Securing the APIs with out of the box Policies which can be applied in API Manager. Standard and Out of the box connectors available in Anypoint's Exchange is way higher than any other tool present in the market.
While MuleSoft Anypoint Platform offers robust integration capabilities, several weaknesses can impact user experience and operational efficiency. One notable challenge is the lag in documentation for any new release features, updates and detailed guides often trailing behind product releases making it difficult to adopt and leverage the latest capabilities. Additionally, while the platform provides out of the box connectors, custom implementation is challenging, examples include Custom Connector, Custom Policies etc. Challenges also lie with errors from the products which often leads to very long turn around time from the Product Team.
1. The learning curve is extremely high. While there are some tutorials and walkthroughs, a lot are not up-to-date or are not really translatable to real use-cases. 2. Since Salesforce has acquired Mulesoft, it was difficult to set up the overhead architecture since Mulesoft utilizes Salesforce credits for its AI functions. In addition, we didn't realize that we needed additional products from Salesforce in order to use the AI functions within Mulesoft (Datacloud being one). 3. When using the Design function of the platform, a lot of the errors stem from DataWeave errors. However, the logs are not really useful in letting the user know what is wrong. The Design function also utilizes demo data which doesn't help in assessing accuracy since there is no visibility in the underlying demo data.
Since Anypoint Studio is based on JAVA eclipse, Anypoint studio is very heavy in size and its a time taking process to install but Product team is working hard to make it a smoother experience.
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Peer Discussions
MuleSoft Anypoint Platform Reviews and Ratings
- IT Associate10B+ USDHardwareReview Source
MuleSoft Anypoint Platform Drives our Integration Across Diverse Systems Securely
MuleSoft Anypoint Platform has become a foundational integration layer at our org, enabling seamless connectivity across a diverse landscape of internal and external systems, applications and data sources. Its robust architecture supports a wide array of use cases, from core business process automation to advanced AI-driven services like the LLM Gateway, which leverages Anypoint to unify access to multiple large language model providers through secure, standardized APIs. Security is enabled using OAuth Foundation. Developer experience is a clear priority, as reflected in comprehensive onboarding resources, coding best practices, CI/CD integration and a strong focus on automation. The platform is used by us as an integration and orchestrating platform involving various jobs, APIs and Eventing implementation. Flex Gateway on top of MuleSoft is used to allow Non Mule APIs to be bound under the same umbrella. Overall, MuleSoft Anypoint Platform empowers us to rapidly innovate, securely scale and efficiently manage a complex integration ecosystem, making it an indispensable tool for both IT and the business teams driving digital transformation. - DATA AND ANALYTICS MANAGER50M-1B USDSoftwareReview Source
High Learning Curve and Complex Setup Challenges Impact Platform Usability
While the learning curve is high if you're not experienced in this, the application of this tool is great for teams that need to manage and handle data flowing between APIs but don't have the engineering expertise to do so. There are many different tools within the Anypoint Platform ranging from IDPs to API Management to Deployment. Regarding data flow, there are many out of the box solutions available through their marketplace but it's easy to build your own as well through their fill-in-the-blank language template called DataWeave. - IT Services Associate<50M USDIT ServicesReview Source
MuleSoft Enables Complex Integrations With Powerful Connectivity and API Security Features.
MuleSoft is the most powerful tool I have used from writing the RAML in Anypoint's designer to publishing in Exchange to implementing and writing the actual logic code is Studio to deploying code in MuleSoft's CloudHub or any other Infra is mind blowing. It is a very powerful tool which can connect any system and focuses more on reusabilty with giving full control on how to secure the APIs. Standard and Out of the box connectors available are way higher than any other tool available in the market. Logging and debugging is so simple it doesn't matter how big the code is. - IT Associate10B+ USDBankingReview Source
MuleSoft Offers Ever Growing Capabilities around AI and APIs and Excellent Customer Support
I have been a customer of MuleSoft for many years. Like any vendor's product, we occasionally run into problems. The customer support is better than any other company I have worked with in my career. - SR ENTERPRISE ARCHITECT1B-10B USDTransportationReview Source
Comprehensive Training and AI Tools Enhance Platform Performance and Security
Since upgrading to the Signature plan, the Quality Of Service, communication and support has been exceptional, marked by consistently fast response times. We have benefited greatly from the comprehensive training curriculum provided. The most critical component, however, has been the strategic engagement through Product Utilization and Architecture Health Review (ATHR). The consultation provided invaluable, tailored review and guidance, directly enabling us to plan and optimize critical aspects of our integration strategy, API reusability, design & development, unit testing, automated testing and CI/CD pipeline apart from enforcing robust security governance. and fine tuning the performance across our platform. We also like the new AI tools like ACB, IDP, RPA, Agentic approach, MCP and the roadmap ahead.



