Overview
Product Information on SEEBURGER Business Integration Suite
What is SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite Pricing
Overall experience with SEEBURGER Business Integration Suite
“Service Team Support Praised Amid SAP BIS Deployment and Version Transition Issues”
“Technical Queries Handled Swiftly But P1 Incident Response Can Be Delayed”
About Company
Company Description
SEEBURGER is a global integration software and services provider, empowering organizations to simplify complexity, accelerate automation, and scale digital transformation. The SEEBURGER Business Integration Suite (BIS) is a modular, AI-powered platform that connects applications, partners, and data across cloud, on-premises, and hybrid environments. With BIS Hub for collaborative low-code integration, BIS Server for enterprise-grade control, and Accelerator Services for expert-led enablement, SEEBURGER supports a wide range of use cases including EDI, API management, MFT, SaaS integration, and ERP orchestration. Founded in Germany and family-owned since 1986, SEEBURGER serves more than 14,000 customers worldwide across industries such as automotive, manufacturing, retail, finance, logistics, and utilities. Over 1,200 employees worldwide ensure continuous innovation, trusted performance, and secure, compliant integration at scale.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: SEEBURGER Business Integration Suite
SEEBURGER Business Integration Suite Likes & Dislikes
The service team is fantastic. Very pleasant to work with and willing to support. Both on the up-front implementation and also post-implementation when any questions are raised or additional support is needed.
Good support.
Exceptional technical performance and optimized process speed Comprehensive library of interface standards (like EDIFACT) Supports an array of secure protocols.
There were some hiccups with the deployment during our implementation. As a result of bad timing, we were on the verge of a new product version and UI. Some portions of this new UI were still being worked out, causing some issues with functionality and delay in deployment.
Weakness is when we have had P1 incidents. It's taken some discussion back and forth with the service desk to get their attention. Takes time to get an understanding of the Root Cause Analyst- which is important for our company since we will be called into various P1 feedback sessions with our operations.
We operate BIS on-premises which introduces additional administrative overhead.
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SEEBURGER Business Integration Suite Reviews and Ratings
- IT Manager1B-10B USDManufacturingReview Source
Service Team Support Praised Amid SAP BIS Deployment and Version Transition Issues
SAP BIS is a flexible EDI mapping and translation tool. We have used it for many years to connect to our SAP ECC ERP system for the purpose of B2B integration with customers and vendors. There are some older versions of the product that are more difficult to administer. It is important to keep up with the latest versions of this product as it changes. - IT Manager50M-1B USDTransportationReview Source
Reliable integration platform with exceptional performance and long-term stability
Exceptional collaboration across technical, support and commercial teams. Our first project, including purchase and setup, was completed within one month - on time and within budget. The implemented interface has been running reliably for 11 years, demonstrating outstanding stability and long-time value. - Group Product Manager1B-10B USDRetailReview Source
Technical Queries Handled Swiftly But P1 Incident Response Can Be Delayed
They are usually quite fast to respond on the technical side. Close collaboration with the Contact person of our contract. - IT Manager1B-10B USDIT ServicesReview Source
Consultants Offer Strong Guidance
long standing relationship, very knowledge consultants who know how the product and provide guidance - Director of IT1B-10B USDManufacturingReview Source
Standardized integration solution with wide range of capabilities (to handle integration challenges with oldest up to newest technical partners)
Products and services are always up-to-date, meet the requirements and vendor is interested in receive feedback, to permanently improve.