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  1. Home
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  3. Tigo
Logo of Tigo

Tigo

byMillicom
in Global Enterprise Mobile Services (Transitioning to Enterprise Mobile Services)
3.2

Overview

Service Information on Tigo

Updated 13th October 2025

What is Tigo?

Tigo software offers digital solutions in areas such as telecommunications, mobile financial services, and entertainment content delivery. The software enables users to manage mobile communications including voice, data, and messaging services, as well as access mobile money capabilities that allow individuals and businesses to conduct financial transactions securely and efficiently. It provides entertainment streaming and digital services designed to enhance user experience and connectivity. Tigo software addresses business challenges related to communication infrastructure, secure financial operations, and digital engagement, supporting the integration of telecommunications and financial services in dynamic markets.

Tigo Pricing

Overall experience with Tigo

VQA
50M - 250M USD, Telecommunication
FAVORABLE

“Great ISP, reliable and secure”

4.0
Sep 24, 2020
We manage to get a good deal with Tigo as our backup internet provider. Networks works great as a backup, secure and very stable. Performance for the money could be better but is not expensive.
Team Leader
50M - 250M USD, Telecommunication
CRITICAL

“Not a mobile option”

1.0
Mar 6, 2020
I don't really like to talk bad about any service but Tigo definitely deserves it. Drop calls every where, no signal, data services are just not working, 4G never works And you don't even know when the service will return when it fails. I was on the thinking that it was my device the one that was failing, But recently I just got a brand new one and it is still not working, I changed SIM cards but still same results. Definitely it is not a good to go company and I won’t recommended at all.

About Company

Company Description

Updated 7th December 2023

Millicom provides fixed and mobile telecommunications services predominantly within the Latin American region. Its primary offerings incorporate various digital services and products, including mobile financial services, local entertainment, pay TV, high-speed data, voice, as well as business solutions such as cloud and security under the brands TIGO and Tigo Business. As of the first quarter of 2023, Millicom offered mobile and fiber-cable services to over 45 million customers. The company, which was established in 1990, operates from its headquarters located in Luxembourg.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1992
Head office location
Luxembourg, Luxembourg
Number of employees
10001+
Website
http://www.millicom.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Tigo
Performance of Tigo Across Market Features

Tigo Likes & Dislikes

Like

Really reliable network, great tools and security. Broad services and a robust network.

Like

I don't have any likes this legal, Tigo definitely needs to change all of their towers

Like

I love this service because you can get in touch with your family and vendors on the organization, you can use it for business or personal purposes and the signal is excellent , we have increased our income for this service.

Dislike

Pricing is not the best, support is not as fast as I would want and their platforms for payments and other information seems out of date.

Dislike

Everything I mean, you have no signal bars you have no coverage, you are completely uncovered.

Dislike

everything good, no complaints

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Peer Discussions

Tigo Reviews and Ratings

3.2

(5 Ratings)

Rating Distribution

5 Star
20%
4 Star
40%
3 Star
0%
2 Star
0%
1 Star
40%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Planning & Transition

4.3

Delivery & Execution

4.0

Service Capabilities

3.2

Filter Reviews
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  • VQA
    50M-1B USD
    Telecommunication
    Review Source

    Great ISP, reliable and secure

    4.0
    Sep 23, 2020
    We manage to get a good deal with Tigo as our backup internet provider. Networks works great as a backup, secure and very stable. Performance for the money could be better but is not expensive.
  • SUPPORT ENGINEER
    50M-1B USD
    IT Services
    Review Source

    Tigo gives you good service and signal at a good rate

    5.0
    Mar 6, 2020
    Tigo provides a good service for small and big companies, it gives you the opportunity to get in touch with your family and vendors on the organization, you can use it for business or personal purposes.
  • Team Leader
    50M-1B USD
    Telecommunication
    Review Source

    Not a mobile option

    1.0
    Mar 6, 2020
    I don't really like to talk bad about any service but Tigo definitely deserves it. Drop calls every where, no signal, data services are just not working, 4G never works And you don't even know when the service will return when it fails. I was on the thinking that it was my device the one that was failing, But recently I just got a brand new one and it is still not working, I changed SIM cards but still same results. Definitely it is not a good to go company and I won’t recommended at all.
  • Team Leader
    50M-1B USD
    IT Services
    Review Source

    A no service.

    1.0
    Mar 11, 2020
    There is no worst service than this. Dropped calls, no data service, always looking for signal are few of the sympthoms that you can experience when using tigo. Whenever you need it the most it always fails. Does not support voice and data at the same time and no VoLTE available. Really not worth it getting it for a company. If you need to go roaming, it doesn't work as it appears doesn't have too many connections with partners. Really bad service.
  • IT SUPPORT
    50M-1B USD
    IT Services
    Review Source

    Good services. However, high prices.

    4.0
    Dec 30, 2019
    I have been with TIGO SERVICES since the begging and I think in general is a good company regarding communication services. However, it will need to improve in some other ways as the type of services they provide to their customers or at least the way they do it. On the other hand, the prices are really high compare with the others communications services in the country.
Showing Result 1-5 of 5

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