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  1. Home
  2. /
  3. Microsoft Entra External ID
Logo of Microsoft Entra External ID

Microsoft Entra External ID

byMicrosoft
in Access Management
4.2

Overview

Product Information on Microsoft Entra External ID

Updated 14th October 2025

What is Microsoft Entra External ID?

Microsoft Entra External ID is a software that enables organizations to manage identities and access for external users, such as customers and partners, across applications and services. The software supports secure registration, authentication, and user lifecycle management by offering customizable identity workflows and granular access controls. Administrators can utilize features for user onboarding, federation, and consent, as well as comprehensive auditing and monitoring capabilities. The software integrates with existing directories and applications, allowing centralized management of policies and credentials, which helps organizations address challenges related to digital identity security, regulatory compliance, and operational efficiency for external collaboration.

Microsoft Entra External ID Pricing

Microsoft Entra External ID software uses a tiered pricing model based on the quantity of monthly active users and features required. The software provides options for free and paid tiers, with charges applied according to usage and advanced capabilities such as secure authentication and identity management for external users. Pricing may vary depending on deployment size, region, and selected features.

Overall experience with Microsoft Entra External ID

It Security & Risk Management Associate
500M - 1B USD, Insurance (except health)
FAVORABLE

“Framework Enables Secure External Access But Troubleshooting Remains Challenging”

4.0
Feb 21, 2026
Microsoft Entra External ID has delivered a reliable framework for managing authentication and access for external users such as partners and customers. The platform works well when organizations need to provide secure application access without mixing external identities with the internal workforce directory.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Microsoft Entra External ID
Performance of Microsoft Entra External ID Across Market Features

Microsoft Entra External ID Likes & Dislikes

Like

Microsoft Entra External ID supports federation with social providers and enterprise identity systems using standard protocols like OpenID Connect and SAML. This reduces friction for external users and simplifies onboarding at scale.

Like

The flexibility in authentication options stands out immediately. We can let external users sign in with their existing social accounts like Google, their work accounts etc. This removes a lot of friction for end users who do not want to create yet another account just to access our service.

Like

Automated access to resources in access packs. Automated access reviews thats end emails to line or project managers to check if access is still required. Bring your own MFA cufs down on local admin overheads.

Dislike

When authentication flows fail, diagnosing the root cause often requires reviewing detailed sign-in logs and policy traces, which can be time-consuming.

Dislike

Setting up user journeys, identity providers, and policies can be complex for teams that are new to the platform. The learning curve is noticeable during early implementation.

Dislike

licensing is still overly complicated and a blocker to swift deployment, when budgets get hit by over or underspend

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Peer Discussions

Microsoft Entra External ID Reviews and Ratings

4.2

(6 Ratings)

Rating Distribution

5 Star
33%
4 Star
67%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.8

Integration & Deployment

4.2

Service & Support

4.2

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • It Security & Risk Management Associate
    50M-1B USD
    Insurance (except health)
    Review Source

    Framework Enables Secure External Access But Troubleshooting Remains Challenging

    4.0
    Feb 21, 2026
    Microsoft Entra External ID has delivered a reliable framework for managing authentication and access for external users such as partners and customers. The platform works well when organizations need to provide secure application access without mixing external identities with the internal workforce directory.
  • Cybersecurity Engineer
    10B+ USD
    IT Services
    Review Source

    Designing Tailored Authentication Flows Possible but Setup Complexity Noted for New Teams

    4.0
    Feb 23, 2026
    The platform has clearly matured over time, and we can see Microsoft's efforts to make external identity management less of an afterthought and more of a first-class experience.
  • Manager, IT Security and Risk Management
    <50M USD
    IT Services
    Review Source

    Automated Access Reviews Help Address Enterprise Resource Management Challenges

    5.0
    Sep 16, 2025
    Managing external access to enterprise resources and birth righting external project members, has long been a complex process, both technically and compliantly
  • Office Manager
    Gov't/PS/Ed
    Education
    Review Source

    Manages Multiple Accounts Efficiently Yet Initial Setup Poses Significant Challenges

    4.0
    Jan 8, 2026
    It is a powerful and complex tool which supports strong security and lets me customize it as per my need which fits my business.
  • IT Associate
    Gov't/PS/Ed
    Education
    Review Source

    Flexible User Authentication Noted Despite Waiting Times And Steep Learning Curve

    4.0
    Feb 2, 2026
    overall very good experience, only sometimes it takes a lot of waiting time while implementing services
Showing Result 1-5 of 10

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