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  1. Home
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  3. Capgemini SAP SuccessFactors Services
Logo of Capgemini SAP SuccessFactors Services

Capgemini SAP SuccessFactors Services

byCapgemini
in SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
4.8

Overview

Service Information on Capgemini SAP SuccessFactors Services

Updated 13th October 2025

What is Capgemini SAP SuccessFactors Services?

Capgemini SAP SuccessFactors Services is a suite of software solutions designed to help organizations manage their human resource processes. This software provides functionalities including talent management, core HR and payroll, learning and development, and workforce analytics. It is aimed at improving HR operations by streamlining tasks such as recruitment, onboarding, performance management, and compliance. The software integrates with other enterprise systems to consolidate employee data and automates routine processes to reduce manual effort. Capgemini SAP SuccessFactors Services addresses the business need for centralized HR information and consistent processes across departments, supporting organizations in aligning their workforce strategies with organizational goals.

Capgemini SAP SuccessFactors Services Pricing

Capgemini SAP SuccessFactors Services are offered through customized engagement models based on project scope, duration, and client requirements. Pricing for the service generally varies according to service modules, implementation complexity, and ongoing support needs. Cost structure often involves initial setup fees, subscription-based payments, and additional charges for managed services, consulting, and integration.

Overall experience with Capgemini SAP SuccessFactors Services

Project Manager
500M - 1B USD, Energy and Utilities
FAVORABLE

“Capgemini delivers professionally, on-time and on-budget during pandemic!”

5.0
Sep 16, 2021
Capgemini's SuccessFactors consulting team was a pleasure to work with! From RFQ to Hypercare their commitment to deliver on-time and to budget was very high. The Capgemini SuccessFactors lead was a great communicator, domain expert but also emotionally intelligent to provide leadership to her team. The team provided a successful result to us, the customer, during a challenging period of the COVID pandemic.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 31st January 2024

Capgemini centers on assisting businesses through their transformation and management process by effectively utilizing technological resources. With an expansive team comprising of 350,000 members, the company has a wide reach that extends to over 50 countries worldwide. Given a strong heritage spanning 55 years and deep-seated industry expertise, Capgemini handles varied business needs. These range from strategy and design to operations. The evolving world of technology, including aspects such as cloud, data, AI, connectivity, software, digital engineering, and platforms, is continuously fueling its operations.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
Paris, France
Number of employees
10001+
Website
https://www.capgemini.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Capgemini SAP SuccessFactors Services Reviews and Ratings

4.8

(4 Ratings)

Rating Distribution

5 Star
75%
4 Star
25%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Planning & Transition

4.3

Delivery & Execution

4.8

Service Capabilities

4.8

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  • Project Manager
    50M-1B USD
    Energy and Utilities
    Review Source

    Capgemini delivers professionally, on-time and on-budget during pandemic!

    5.0
    Sep 16, 2021
    Capgemini's SuccessFactors consulting team was a pleasure to work with! From RFQ to Hypercare their commitment to deliver on-time and to budget was very high. The Capgemini SuccessFactors lead was a great communicator, domain expert but also emotionally intelligent to provide leadership to her team. The team provided a successful result to us, the customer, during a challenging period of the COVID pandemic.
  • HR Manager
    <50M USD
    Healthcare and Biotech
    Review Source

    Exceptional collaborations

    5.0
    Aug 31, 2021
    It's been nice working with Capgemini China. To be honest, we have gone live within a very tight timing, yet they were able to deliver with excellent qualities. We did come across many difficulties, and I really appreciated the team compromising a lot for our staff to better using the system, whether it's the communication, the expertise or project control, I do feel like i can trust them. There might occur some risks but they can quickly identify and make some contingency plans so overall it's a great experience.
  • SAP CoE Manager
    50M-1B USD
    Energy and Utilities
    Review Source

    Overall good delivery under challenging circumstances

    4.0
    Jul 5, 2021
    I'm not sure Outstanding is quite the right descriptor but average feels too low as there were some very good elements to the project, so have set this to Outstanding with comments that the project was delivered well and under some very challenging circumstances but there were some areas in later phases of the project that could have been improved. In general through it was a large project for the organisation and Capgemini were able to successfully deliver a challenging program of work around SuccessFactors.
  • HRIS Senior Manager
    10B+ USD
    Healthcare and Biotech
    Review Source

    system can improve our work effciency

    5.0
    Jul 15, 2021
    we have implemented SAP Successfactors RCM,ONB,EC with Capgemini for China, USA and Irl site. Now we are implementing Goal and Performance modules as well. We are going to expand our system functionality as well as the manufactory sites so the whole process is very exciting and promisint. So far, i feel the system can improve our work efficiency and employee satisfaction. Thanks to our vendor Capgemini, the process became easier and they gave us a lot of industrial experience for reference.
Showing Result 1-4 of 4

Recommended Gartner Insights

  • Market Guide for SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
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Reviewer Insights for: Capgemini SAP SuccessFactors Services
Performance of Capgemini SAP SuccessFactors Services Across Market Features

Capgemini SAP SuccessFactors Services Likes & Dislikes

Like

1. Domain expertise and experience in implementing SuccessFactors Onboarding and Offboarding. Capgemini's relevant and recent experience implementing the solution at other clients provided fresh understanding and expert advice on what was and wasn't possible. 2. Connection and understanding of SAP SuccessFactors and how to raise issues to determine solutions and feed back to project and business leads. 3. Mix of local, Australian and right shore resources made the iterative design and build process successful.

Like

The MSS and ESS is good, it helped replacing some of the paperwork, the workflow is online, so it did save a lot of time. Also because we bought the whole modules, it's beneficial for us HRs, business managers and Executives, we don't need to switch from different systems to do recruiting or performance etc., all the data can be stored in one place, there won't be mismatch. We had many requirements that the system doesn't necessarily 100% fit, but Capgemini offered other solutions like RPA and sandbox etc.

Like

Able to deliver to tight deadlines Generally very good knowledge of the SuccessFactors System Able to guide stakeholders to keep the system vanilla

Dislike

1. due to the Covid pandemic face to face engagement for workshops and training was not possible 2. integration limitations of the SuccessFactors onboarding product with Learning Management.

Dislike

It's a cloud system, so obviously some requirements cannot be fully achieved, for example the Learning modules, it's not too interactive with the learners, and some functionalities actually relies on our staff's self awareness. The other thing is, it's a bit hard for us none professionals to learn how to operate the system from an admin perspective, therefore we always ask the maintenance team to do it for us, it could be better if we ourselves do some system modifications.

Dislike

Challenges on occasion with Stakeholder Management Weak consultants not replaced when highlighted Overall cost