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  1. Home
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  3. Conversational Agents
Logo of Conversational Agents

Conversational Agents

byGoogle
in
4.6
Market Presence: Multiexperience Development Platforms, Conversational AI Platforms

Overview

Product Information on Conversational Agents

Updated 13th October 2025

What is Conversational Agents?

Conversational Agents is a software developed to facilitate communication between users and digital systems through natural language processing and artificial intelligence. The software enables interactions via text or voice, understanding user input and generating contextually relevant responses. It is engineered to assist businesses in automating customer support, providing information, and handling inquiries efficiently. By interpreting language and learning from user interactions, the software aims to reduce response times and streamline workflows for organizations. It serves as an interface for integrating conversational experiences into applications, websites, or devices, supporting scalability and adaptability across different domains and industries.

Conversational Agents Pricing

Overall experience with Conversational Agents

Process Engineering Analyst
50M - 250M USD, IT Services
FAVORABLE

“Designing Conversations Made Easy Through Innovative Platform”

5.0
Aug 4, 2024
The overall experience has been positive. Best platform for designing conversations and developing chatbots. versatile platform for creating chatbots and integrating with web and mobile
RESEARCH AND DEVELOPMENT SOFTWARE ENGINE
30B + USD, Software
CRITICAL

“Nice tool to develop Chat Bots”

3.0
Oct 31, 2022
I like that it supports multiple languages and it makes building bots very easy and easily integrates with Slack and other tools.

About Company

Company Description

Updated 25th July 2024

Googlers is a company that creates products intended to create opportunities for an extensive audience, regardless of their location across the globe. The company values diverse perspectives, imaginations and non-conformity to predefined norms and impossibilities. The goal is to build products while incorporating uniqueness of each individual involved in this process, aiming to make their products accessible and useful to all.

Company Details

Updated 11th November 2024
Company type
Public
Year Founded
1998
Head office location
Mountain View, CA, United States
Annual Revenue
30B+ USD
Website
www.google.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Conversational Agents
Deciding Factors: Conversational Agents Vs. Market Average
Performance of Conversational Agents Across Market Features

Conversational Agents Likes & Dislikes

Like

NLP understanding capability. It's easy to create conversational flows and integrate with web and mobile

Like

Vast number of languages support is something which is too good. Integration with Slack, Facebook Messenger, Google Chat, Telegram is seamless. Flexibility to use Java or Python or Go.

Like

__ Extremely user-friendly interface and easy to set up. -- Integration is seamless with other platforms e.g. Google Assistant, Slack, etc. -- It's got lots of rich features, from ML and support for multiple languages.

Dislike

N/A

Dislike

Customer Support can be improved, Difficult to control the flow of the conversation, due to which sometime bot misunderstands requests. Customers can stuck in loop.

Dislike

-- Experiencing latency issues, I'm not sure if this was just a me issue. -- Advanced features are a bit costly. -- It's an amazing tool, I don't have any more issues to provide.

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Peer Discussions

Conversational Agents Reviews and Ratings

Showing data for 36 ratings and reviews for Multiexperience Development Platforms market. View all 55 ratings and reviews across markets for a complete picture.

4.6

(36 Ratings)

Rating Distribution

5 Star
47%
4 Star
50%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
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  • Process Engineering Analyst
    50M-1B USD
    IT Services
    Review Source

    Designing Conversations Made Easy Through Innovative Platform

    5.0
    Aug 4, 2024
    The overall experience has been positive. Best platform for designing conversations and developing chatbots. versatile platform for creating chatbots and integrating with web and mobile
  • SENIOR SECURITY SPECIALIST
    50M-1B USD
    Services (non-Government)
    Review Source

    Exploring Dialogflow: A Tool Rife with Vibrant Features

    5.0
    Jun 16, 2024
    My experience with Dialogflow has been very interesting, I like the fact that you can design and integrate user interfaces into mobile apps and web applications. It has definitely got lots of rich features .... it's worth a try!
  • SOFTWARE DEVELOPER
    <50M USD
    Software
    Review Source

    Google Dialogflow : Streamlining Multiexperience Development with NLP

    4.0
    Nov 15, 2023
    Dialogflow is a NLP platform offered by google. Overall dialogflow provides a positive user experience, simplifying multi-experience development with its natural language understanding capabilities.
  • SR. BUSINESS ANALYST - BUSINESS INTELLIG
    1B-10B USD
    Real Estate
    Review Source

    Dialogflow : Using AI to create user interactive applications

    4.0
    Dec 21, 2022
    Dialogflow multi experience development platform allows developers to create complex user experiences on web or mobile applications. It is an innovative platform which utilizes NLP to create applications across various platforms.
  • ENGINEERING MANAGER
    50M-1B USD
    Energy and Utilities
    Review Source

    Always take tour before using Tool will help you save time.

    4.0
    Dec 12, 2022
    I have recently come across with Dialog flow for my organization and it naturally process the whole content into the easy language. I even tried creating a chat box for helping new formative people. it was easy and user friendly.
...
Showing Result 1-5 of 38

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