Overview
Product Information on Exchange Online
What is Exchange Online?
Exchange Online Pricing
Overall experience with Exchange Online
“Exchange Online: An Effective Messaging Solution for Global Companies”
“Migration to Exchange Online Is Smooth but Service Reliability Remains Problematic”
About Company
Company Description
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
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Performance of Exchange Online Across Market Features
Exchange Online Likes & Dislikes
Ability to work with and be configured with third party applications. I.E. ProofPoint and Global Relay. Yes, MS packages Exchange Online with the entirety of the MS365 toolset, but it does work well within MS365, and we don't feel that Exchange causes issues with the other products that it is designed to work with. We are also able to segment mail based on many different factors beyond just a destination domain.
Relatively easy migration from Exchange on-premise to Exchange Online for an enterprise that is a high-volume user of email.
Built-in protection features like anti-spam, anti-malware, anti-phishing, Mail Flow, Shared mailboxes and shared calendars, transport rules, reporting and exporting capabilities.
Probably the biggest issue is that you are part of the MS environment, typically if we have problems affecting our environment, they are MS problems outside of our control and there is nothing we can do until MS fixes their issues. Service and Support is mediocre at best. You will have to work through an overseas support queue that seems more interested in following their checklists rather than helping identify the problem and get you directed to the proper group. This is incredibly frustrating. PowerShell knowledge is most definitely a required skillset for admins. It is often easier to use PowerShell as opposed to the GUI. Especially after you identify common tasks that can be scripted out.
Far too many instances of the service being degraded due to technical issues, impacting our enterprise environment far too often.
Limited customization options, automated tasks require PowerShell expertise, occasional service downtime, limited support for third party integrations.
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Exchange Online Reviews and Ratings
- NETWORK ADMINISTRATOR1B-10B USDMiscellaneousReview Source
Migration to Exchange Online Is Smooth but Service Reliability Remains Problematic
The service is slow and riddled with access issues far too often for an enterprise environment. The "Outlook (New)" application to access Exchange Online is not liked by most of our users who prefer the "Classic" version but having two icons that look almost exactly the same is confusing to the end-users. We try to uninstall the "New" version but it seems it is often installed with updates so keeps coming back. - IT ASSOCIATE50M-1B USDBankingReview Source
Exchange Online: An Effective Messaging Solution for Global Companies
For the most part, Exchange Online is an effective messaging solution with a wide array of features. Not only does it handle our Fortune 500 company's messaging needs; it also is able to connect and operate with a large set of third-party solutions (not every MS tool is top tier). We make use of most of the product, especially conference room breakouts to include Teams configured rooms vs purely physical rooms. As a global company, Exchange Online scales quite well, given that our footprint is spread across several cities on three different continents. - IT SERVICES ASSOCIATE50M-1B USDIT ServicesReview Source
Securing Emails for your organization with Microsoft Exchange Online
Microsoft Exchange Online is a great tool. We are using Exchange Online in our environment as our primary email security solution. It has many advanced features like anti-phishing policies, anti-malware policies, and anti-spam policies that proactively protects the emails from malicious and phishing attacks. It acts as a first line-of-defense for securing your emails. I also like the transform rules from which we can block or allow specific emails from entering into our organization. With Mail flow, we can search the contents or email messages for investigation purposes. It has features like shared calendars and shared mailboxes which makes your work easy. - DM<50M USDIT ServicesReview Source
Security and Functionality: Key Features of the Enduring Product
We are having a very good experience with the product and we are using it for a long time, like more than 10 years. - IT Associate1B-10B USDManufacturingReview Source
Reliable and scalable email-solution
Reliable and scalable email-solution that integrates perfectly into the Microsoft environment