• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Identity Governance and Administration
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Test Data Management
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Application Integration Platforms
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Independent Third-Party Software Support of Megavendors
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Microsoft 365 Implementation and Support Services
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Multiexperience Development Platforms
      • Application Composition Platform
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. IDrive
Logo of IDrive

IDrive

byIDrive
in Backup and Data Protection Platforms
4.3

Overview

Product Information on IDrive

Updated 28th December 2023

What is IDrive?

IDrive Online Backup is a backup solution that allows users to backup an unlimited number of devices into one account, including PCs, Macs, mobile devices, and servers. Offers plans for personal use, business, and enterprise. Also includes IDrive e2 Object Storage, an S3 compatible, scalable cloud-object storage platform with no ingress/egress fees and no extra fee for downloading data.

IDrive Pricing

Plans include: IDrive Personal - $99.50/year - one user, backup unlimited computers - IDrive Team - $99.50/year - starts at 5 computers, 5 users, with 5TB of storage - IDrive Business - starts at $99.50/year - back up all computers, servers, and smart devices into a single account - IDrive 360 Enterprise - starting at $99.50/year - thin client based managed backup and recovery for businesses of all sizes - IDrive e2 Hot S3 Compatible Cloud Storage - starts at $30/year for 1TB

IDrive Product Images

IDrive Dashboard
IDrive Dashboard

Overall experience with IDrive

It Associate
<50M USD, Healthcare and Biotech
FAVORABLE

“Backup Client Provides Reliable Data Protection With Minimal System Resource Usage”

4.0
Jan 13, 2026
It is an important part of our data backup solution. Has saved us a few times from lost data. Once it's running, it doesn't require much attention. It has come in handy when we had a catastrophic data loss and it was the only system in place that had a useable and up-to-date backup.
IT MANAGER
<50M USD, Miscellaneous
CRITICAL

“Affordable Online Backup Provides Native Client, But Feels Low End”

3.0
Jan 12, 2026
Inexpensive online backups for workstations and servers with a native client.

About Company

Company Description

Updated 21st December 2023

IDrive Inc. is a private corporation based in Los Angeles County, focusing on intricate technologies such as cloud storage, online backup, remote access, and regulatory compliance. Known for its proficiency in servicing diverse markets ranging from individual consumers to small businesses and large enterprises. The company provides core services through its mainstream technologies named IDrive, RemotePC, and IDrive e2. It offers solutions for a variety of operating systems including Windows, Mac, iOS, Android, and servers, providing secure, fast, and straightforward online backup and file-sharing services.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2007
Head office location
Calabasas, United States
Number of employees
51 - 200
Website
https://www.idrive.com

Do You Manage Peer Insights at IDrive?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IDrive
Deciding Factors: IDrive Vs. Market Average
Performance of IDrive Across Market Features

IDrive Likes & Dislikes

Like

Backup client is lightweight (uses minimal system resources), it's non-intrusive for day-to-day work and is easily customizable. Once it is setup, it's very much set it and forget it.

Like

It's cheap when compared to other online backup solutions. It also has its own client. There are some other cheap options but they don't have a native client.

Like

I really like the price it is for what we need. so many services seem to break the bank these days and Idrive helps out in that department. I like how it has a strong feature set with its sync capabilities and how it works across multiple devices. It also seems to be a very secure product with AES-256 out of the box

Dislike

The company offers a lot of options, which can be confusing and overwhelming for some users. Setup can also be confusing if you're unsure of your setup or needs.

Dislike

It's a little low end feeling, but again it's a cheap easy option so...

Dislike

the service could do better in slow backup and restore speeds, but I see how that could be on the end user where we are limited to the pipes we have for bandwidth. There are occasional failures now and then for backup jobs. customer support can be iffy at times as well.

Top IDrive Alternatives

Logo of Veeam Data Platform
1. Veeam Data Platform
4.6
(1794 Ratings)
Logo of Cohesity DataProtect
2. Cohesity DataProtect
4.7
(865 Ratings)
Logo of Druva Data Security Cloud
3. Druva Data Security Cloud
4.9
(833 Ratings)
View All Alternatives

Peer Discussions

IDrive Reviews and Ratings

4.3

(50 Ratings)

Rating Distribution

5 Star
58%
4 Star
30%
3 Star
8%
2 Star
4%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • It Associate
    <50M USD
    Healthcare and Biotech
    Review Source

    Backup Client Provides Reliable Data Protection With Minimal System Resource Usage

    4.0
    Jan 13, 2026
    It is an important part of our data backup solution. Has saved us a few times from lost data. Once it's running, it doesn't require much attention. It has come in handy when we had a catastrophic data loss and it was the only system in place that had a useable and up-to-date backup.
  • END USER VIRTUALIZATION ENGINEER
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Affordable Backup Solution Offers Strong Security but Faces Speed and Support Challenges

    4.0
    Jan 29, 2026
    I have had a pretty good experience with I Drive. this product is looking to take care of the needs for what we use it for, which is provide decent backup solutions as an affordable price point.
  • Director Of It
    50M-1B USD
    Media
    Review Source

    Affordable Cloud Backup Suitable for Small Businesses, but Needs Improvements

    4.0
    Feb 2, 2026
    Good and cheap backup service in the cloud - ideal for small and medium businesses, though needs to evolve with robust offerings.
  • It Services Associate
    50M-1B USD
    Manufacturing
    Review Source

    Reliable Data Security and Easy Backup Features Noted Alongside Rising Costs

    4.0
    Feb 2, 2026
    Using the product both at the office and at home as well. Works great and leaves us with peace of mind to ensure all data is properly secured.
  • IT MANAGER
    <50M USD
    Miscellaneous
    Review Source

    Affordable Online Backup Provides Native Client, But Feels Low End

    3.0
    Jan 12, 2026
    Inexpensive online backups for workstations and servers with a native client.
...
Showing Result 1-5 of 50

Recommended Gartner Insights

  • Critical Capabilities for Backup and Data Protection Platforms
  • Magic Quadrant for Backup and Data Protection Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.