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  3. iManage Work
Logo of iManage Work

iManage Work

byiManage
in
4.4
Market Presence: Document Management, Legal Document Management Solutions

Overview

Product Information on iManage Work

Updated 13th October 2025

What is iManage Work?

iManage Work is a software designed to manage documents and emails for professionals in various industries, including legal, accounting, and finance. The software offers features such as document collaboration, version control, search capabilities, secure file sharing, and workflow automation. It enables teams to organize information, access documents securely, and maintain compliance with regulatory requirements. iManage Work addresses the business problem of information governance and streamlines document management by providing centralized storage, auditing tools, and permissions management to help organizations reduce risks associated with data loss, unauthorized access, and inefficient workflows.

iManage Work Pricing

iManage Work is a software that offers pricing based on a per user per month subscription model. The software typically provides different tiers catering to varying organizational needs, with pricing subject to factors such as the number of users and selected features. Enterprise agreements and volume discounts may be available depending on the scale of deployment.

Overall experience with iManage Work

Head of IT
50M - 250M USD, Services (non-Government)
FAVORABLE

“Powerful Search Features and Integration Meet Concerns Over Increasing Expenses”

4.0
Nov 13, 2025
Overall, the product works, and apart from some bugs, it's usually a stable platform. We have it integrated with our PMS system and recently moved to Work 10. We're excited to upgrade in the relative near future to Cloud for the benfits.
Legal Operations Analyst
3B - 10B USD, Banking
CRITICAL

“iManage's Centralized UI Fixes Could Resolve Its Existing Pain Points”

3.0
May 13, 2025
iManage is a good service for what it provides, though ultimately there are some silly pain points that would be fixed with simple, centralized UI fixes. Think a landing page with all relevant workspaces for an in-house department, and you may only access that which you are permissioned for. The lack there of of such a feature leaves far too much room for valuing tribal knowledge.

About Company

Company Description

Updated 2nd May 2025

iManage is a company that specializes in activating and utilizing organizational knowledge. The company provides an intelligent, secure platform that caters to business content and communication. Core features include advanced Artificial Intelligence along with document and email management capabilities aimed at generating deeper insights and fostering collaboration. By establishing connections across data, systems, and people, the company aims to facilitate informed business decisions. It takes pride in its top-notch security measures, advanced workflow options, and efficient governance strategies. With an industrious approach to innovation, it comprehensively addresses complex professional obstacles, improving business results for professionals across more than 65 countries.

Company Details

Updated 2nd May 2025
Company type
Private
Year Founded
2015
Head office location
Chicago, United States
Number of employees
501 - 1000
Website
https://imanage.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About iManage Work
Reviewer Insights for: iManage Work
Deciding Factors: iManage Work Vs. Market Average

iManage Work Likes & Dislikes

Like

Ease of Use, Administration is easy, search feature is powerful.

Like

I believe it is super simple to use and intuitive.

Like

Documents can be shared easily for editing and co-writing. It is simple to find and share documents. We need to isolate specific folders by teams and this product will help us to realize this.

Dislike

Mainly that it is becoming more expensive to maintain - as mentioned above we're on Prem at the moment, and whilst I appreciate we won't directly see the financial benefit, it will reduce the local burden on the IT team.

Dislike

UI challenges and inconsistencies as previously discussed.

Dislike

We could have a malfunction with the complement integrated to Office suite. However, it is complicated to identify if the problem is on Office or on this product.

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Peer Discussions

iManage Work Reviews and Ratings

4.4

(125 Ratings)

Rating Distribution

5 Star
38%
4 Star
48%
3 Star
13%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.3

Service & Support

4.2

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Head of IT
    50M-1B USD
    Services (non-Government)
    Review Source

    Powerful Search Features and Integration Meet Concerns Over Increasing Expenses

    4.0
    Nov 13, 2025
    Overall, the product works, and apart from some bugs, it's usually a stable platform. We have it integrated with our PMS system and recently moved to Work 10. We're excited to upgrade in the relative near future to Cloud for the benfits.
  • Manager of Unified Communication
    50M-1B USD
    Miscellaneous
    Review Source

    Easy Document Sharing Noted, Yet Office Suite Integration Sometimes Malfunctions

    5.0
    Jun 24, 2025
    iManage is a great GED product (Gestion Electronique de Documents in french). This solution is used by all our users and it works very well.
  • Legal Operations Analyst
    1B-10B USD
    Banking
    Review Source

    iManage's Centralized UI Fixes Could Resolve Its Existing Pain Points

    3.0
    May 13, 2025
    iManage is a good service for what it provides, though ultimately there are some silly pain points that would be fixed with simple, centralized UI fixes. Think a landing page with all relevant workspaces for an in-house department, and you may only access that which you are permissioned for. The lack there of of such a feature leaves far too much room for valuing tribal knowledge.
  • IT
    50M-1B USD
    Real Estate
    Review Source

    Great software for all legal professionals

    5.0
    May 13, 2025
    overall great experience accessing documents from one solution and having it integrated into Outlook
  • VP, Legal and Compliance
    10B+ USD
    Banking
    Review Source

    Legal Department Maintains Data Control, Reducing IT Dependency

    4.0
    May 13, 2025
    robust search functionality, data control by Legal instead of enterprise IT in terms of documents and emails.
...
Showing Result 1-5 of 124

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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