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  1. Home
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  3. InsightConnect
Logo of InsightConnect

InsightConnect

byRapid7
in Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)
4.0

Overview

Product Information on InsightConnect

Updated 13th October 2025

What is InsightConnect?

InsightConnect is a software designed to automate security operations workflows and streamline incident response processes. It facilitates integration with existing security and IT tools to orchestrate repetitive tasks, enabling security teams to reduce manual effort and improve operational efficiency. The software provides features such as automated threat detection, response actions, case management, and reporting within a centralized platform. InsightConnect supports collaboration across teams by enabling consistent and auditable workflows, helping organizations address business challenges related to security event management, incident resolution speed, and resource utilization. It is utilized to increase visibility, ensure faster remediation of security issues, and optimize operational processes within security environments.

InsightConnect Pricing

InsightConnect software uses a subscription-based pricing model, structured according to the volume of workflows or automation tasks executed. The software pricing may vary based on factors such as the number of integrations, level of support required, and overall usage. Custom quotes are available for organizations with specific requirements or larger-scale deployments.

Overall experience with InsightConnect

CYBER SECURITY INCIDENT LEAD
50M - 250M USD, Software
FAVORABLE

“Scalability and Integration Strengths insight connect as best SOAR solution”

4.0
Nov 28, 2025
Automate with clarity and intelligence with trust services.
DIRECTOR, IT SECURITY AND RISK MANAGEMEN
1B - 3B USD, Retail
CRITICAL

“Difficulty in Building Workflows with Insight Connect and Automation”

3.0
Jun 12, 2025
Insight Connect is the orchestrator for Insight Detection and Response (IDR). Performance is dependent upon which IDR tier is part of the subscription, there are three tiers. If you are using popular products, it probably has a plug-in. Lesser known products may not integrate easily.

About Company

Company Description

Updated 25th July 2024

Rapid7, Inc. aims to create a safer digital world by simplifying and making cybersecurity simpler and more accessible. Rapid7 empowers security professionals worldwide to manage a modern attack surface through its technology, research, and broad, strategic expertise. Rapid7’s comprehensive security solutions help over 11,000 customers unite cloud risk management with threat detection and response to reduce attack surfaces and eliminate threats quickly and precisely.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2000
Head office location
Boston, United States
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
www.rapid7.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: InsightConnect
Performance of InsightConnect Across Market Features

InsightConnect Likes & Dislikes

Like

1) Scalability: Grow with the organization by handling more resources and workflows without losing clarity. 2) Seamless integration with IDR with all the existing detection rules. 3) Transparency: Orchestration shows where each insight comes from, which builds trust and confidence.

Like

For the plug-in's that are available, they work well.

Like

1. The nice space layout where you can zoom in and out of your workflow is nice when working on much larger ones. 2. The amount of support and integration that InsightConnect has now is amazing, we can use many other products and link it all in to InsightConnect, not just other Rapid7 products. 3. The ability to create snippets, these are smaller workflows that you can link into your main workflow, these are great for pieces where you are doing the same process in multiple workflows, you can just create one snippet and then put it into the multiple workflows.

Dislike

1) Complex documentation, is difficult for the beginners to understand about the product. 2) Custom API integration is complex, Most of the integrations will not be supported by the product team. 3) Tailoring workflows and dashboards to unique business needs may be restricted or require advanced expertise.

Dislike

Many of the plug-in's are only available for top-tier products without customization. This tends to favor companies with high security budgets. Building workflows/automation have been challenging. They require knowledge of writing JSON queries, not plug and play. Getting the plug in > trigger > automation > workflow to work correctly is challenging. Nothing is automated out of the box.

Dislike

What I really dislike is the lack of an AI agent to assist with the workflows and provide you with information if you ask it questions, it would be nice with the movement of AI to get an agent in there to assist with building a workflow and help when you get stuck with the Rapid7 documentation placed behind the agent.

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Peer Discussions

InsightConnect Reviews and Ratings

4.0

(17 Ratings)

Rating Distribution

5 Star
71%
4 Star
24%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.6

Service & Support

4.7

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • CYBER SECURITY INCIDENT LEAD
    50M-1B USD
    Software
    Review Source

    Scalability and Integration Strengths insight connect as best SOAR solution

    4.0
    Nov 28, 2025
    Automate with clarity and intelligence with trust services.
  • Cyber Security Analyst
    50M-1B USD
    Manufacturing
    Review Source

    Support For Multiple Integrations and Workflow Snippets Improve Security Automation

    4.0
    Jul 5, 2025
    InsightConnect is a really useful product that we use all the time. The focus for us being a small security team is to implement as much automated workflows as possible with Rapid7 InsightIDR so if during the night something happens we can guarantee that InsightConnect has run the workflow to stop an incident from progressing further when we are not on hand to deal with it. It's been a learning curve to get to grips with how it works and we've been using it for the best part of 4-5 years now, but with lots of work and testing, we have some really great and powerful automated workflows that aid us in stopping attacks fast and also some workflows written to help the IT support team with automated user management within Office 365 and Active Directory. We wouldn't be without it.
  • DIRECTOR, IT SECURITY AND RISK MANAGEMEN
    1B-10B USD
    Retail
    Review Source

    Difficulty in Building Workflows with Insight Connect and Automation

    3.0
    Jun 12, 2025
    Insight Connect is the orchestrator for Insight Detection and Response (IDR). Performance is dependent upon which IDR tier is part of the subscription, there are three tiers. If you are using popular products, it probably has a plug-in. Lesser known products may not integrate easily.
  • INFORMATION SECURITY ANALYST
    1B-10B USD
    Banking
    Review Source

    Unleashing the Power of Automation with Rapid7 InsightConnect

    5.0
    Dec 13, 2024
    Rapid7 InsightConnect is a great platform for automation when it comes to Incident Response and other items you might want to automate that's tied to the R7 worksuite.
  • TEAM LEAD
    1B-10B USD
    Retail
    Review Source

    One step solution for IT security automation

    4.0
    Oct 4, 2023
    Overall experience was great. Insightconnect is cloud-based IT security automation that helped us to do automation, integration, synchronization and alerting. We were able to integrate with multiple different tools easily and reduce man hours/days. Integration helped a lot with managing the assets and user objects. Integration with SNOW helped in enhancing the data driving capability and ticketing.
Showing Result 1-5 of 18

Recommended Gartner Insights

  • Market Guide for Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)

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