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  1. Home
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  3. Kaseya 365
Logo of Kaseya 365

Kaseya 365

byKaseya
in Backup and Data Protection Platforms
4.4

Overview

Product Information on Kaseya 365

Updated 13th October 2025

What is Kaseya 365?

Datto Endpoint Backup is a software designed to provide continuous backup and recovery for endpoint devices such as laptops and desktops. The software helps safeguard business data against accidental deletion, hardware failure, and ransomware attacks by enabling automated, cloud-based backups. It allows administrators to remotely configure backup settings, monitor backup status, and restore lost data efficiently across dispersed organizations. The software addresses the business challenge of protecting critical files on remote and onsite endpoints, ensuring data availability and operational continuity for businesses with distributed workforces.

Kaseya 365 Pricing

Datto Endpoint Backup is a software offered with subscription-based pricing, which typically varies according to the number of endpoints protected. The software’s pricing structure may include different tiers or plans based on required storage capacity and chosen backup options, with terms generally billed monthly or annually. Users can select packages based on their organization’s backup and recovery needs.

Overall experience with Kaseya 365

PRE-SALES ENGINEER
<50M USD, IT Services
FAVORABLE

“Centralized Management and Automation Features Aid Workflow, Interface Lags Reported”

4.0
Jan 30, 2026
Kaseya 365 has been a reliable tool for MS 365 suite back up. The platforms offer good visibility and centralization. overhall, it has helped streamline parts of our workflow and user experience.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 25th July 2024

Kaseya is a company that supplies unified IT management and security software. It markets its solutions primarily to managed service providers (MSPs) and small to medium-sized businesses (SMBs). Among its suite of IT management solutions, the company offers products for centralizing IT command, managing remote and distributed environments, backup and disaster recovery, cyber security, compliance and network asset management, IT documentation, and automation of IT management functions. Kaseya is based in Miami, Florida, and operates in more than 20 countries.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2000
Head office location
Miami, United States
Number of employees
5001 - 10000
Website
https://www.kaseya.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Kaseya 365
Performance of Kaseya 365 Across Market Features

Kaseya 365 Likes & Dislikes

Like

Provide centralized management for all Kaseya services and products Integration with multiple IT functions (patching, monitoring and remote access) Automation capabilities allow us to standardise processes across our environment and reduce manual effort

Like

The real time monitoring and the scalability for Managed service providers

Like

automation features, reporting, ease of deployment

Dislike

The interface can feel slow at times, especially when navigating between modules Some features feel inconsistent or require additional configuration support responses can vary in quality and speed which slow downs issue resolution

Dislike

The interface and usability wise minor lags and lack of appropriate support articles

Dislike

initial backup can be slow

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Peer Discussions

Kaseya 365 Reviews and Ratings

4.4

(7 Ratings)

Rating Distribution

5 Star
43%
4 Star
57%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.0

Service & Support

4.1

Product Capabilities

4.1

Filter Reviews
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  • PRE-SALES ENGINEER
    <50M USD
    IT Services
    Review Source

    Centralized Management and Automation Features Aid Workflow, Interface Lags Reported

    4.0
    Jan 29, 2026
    Kaseya 365 has been a reliable tool for MS 365 suite back up. The platforms offer good visibility and centralization. overhall, it has helped streamline parts of our workflow and user experience.
  • DIRECTOR OF IT
    1B-10B USD
    IT Services
    Review Source

    Real-Time Monitoring and Scalability Benefit Managed Service Providers With Kaseya 365

    4.0
    Feb 22, 2026
    The best thing about Kaseya 365 is the unified IT management and automation including the endpoint monitoring
  • Infrastructure Manager
    <50M USD
    IT Services
    Review Source

    Automated Features and Reporting Praised Despite Slow Initial Backup Performance

    4.0
    Mar 25, 2026
    backup is quick and reliable. the ability to restore both file level and machine level is excellent
  • IT MANAGER
    <50M USD
    Manufacturing
    Review Source

    Single-Pane Administrative Access and Easy Deployment Noted for Seamless Integration

    5.0
    Oct 29, 2025
    Seamless integration with VSA 10, one pane of glass for administrative access.
  • TECHNICAL SUPPORT ENGINEER 1ST, 2ND, 3RD
    <50M USD
    IT Services
    Review Source

    Great product howveer Limited Compatibility With Windows Only - Restricts Backup For Mac Users

    4.0
    Aug 22, 2025
    Solid Datto/Kaseya product for backing up local drives of devices
Showing Result 1-5 of 7

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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