Overview
Product Information on Kissflow
Updated 13th October 2025
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Overall experience with Kissflow
Data Analyst
3B - 10B USD, SoftwareFAVORABLE
“Kissflow: Driving Operational Value with Low-Code Workflow Automation”
I have been using Kissflow for a little over 1 year as a part of our supply chain operations team Our role mainly focusses on building workflows, automating manual activities, and improving process efficiency to save operational effort. Kissflow came in at the right time for us, as many of our processes were still dependent on emails and manual follow-ups. Before Kissflow, alot of requests, especially Item pricing uploads, were handled through emails. This often led to missed requests, delayed follow-ups, and sometimes even business impact on costing, Finance and sourcing decisions. After implementing Kissflow, these same processes are now structured, traceable, and much faster. Automated notifications and reminders ensure that tasks don't get missed, and I've been able to consistently complete pricing uploads within the expected turnaround time.
From a user prespective, the tool is fairly intuitive and doesn't required deep technical knowledge. Our team has been able to create and modify workflows on our own without constantly depending on IT team, which is a big advantage and reduces ad-hoc activities in a dynamic supply chain environment. Overall Kissflow has helped us move away from inbox-driven work to a more controlled and audit friendly system.
Based on my experience, Kissflow has been a solid workflow automation tool for operational teams. It has helped us streamline processes, reduced manual errors, and bring better structure to daily work. While there are some limitations around integrations and analytics, the overall value it delivers in automating approvals and improving turnaround time makes it a useful platform for business users.
I would rate Kissflow 3.8 out of 5, based on my hands-on experience.
It Security & Risk Management Associate
500M - 1B USD, Consumer GoodsCRITICAL
“Manual Processes Reduced Yet Application Remains Isolated From Other Marketing Platforms”
Overall, the application provides a necessary mechanism for managing marketing workflows with company clients. While this prevents manual processing, that rating reflects its lack of deep integration within the Information Technology area.
About Company
Company Description
Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations. We help solve: Custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. Starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow fulfills all the requirements for true citizen development.
Company Details
Year Founded
2012
Head office location
Delaware, United States
Number of employees
201 - 500
Website
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- Data Analyst1B-10B USDSoftwareReview Source
Kissflow: Driving Operational Value with Low-Code Workflow Automation
I have been using Kissflow for a little over 1 year as a part of our supply chain operations team Our role mainly focusses on building workflows, automating manual activities, and improving process efficiency to save operational effort. Kissflow came in at the right time for us, as many of our processes were still dependent on emails and manual follow-ups. Before Kissflow, alot of requests, especially Item pricing uploads, were handled through emails. This often led to missed requests, delayed follow-ups, and sometimes even business impact on costing, Finance and sourcing decisions. After implementing Kissflow, these same processes are now structured, traceable, and much faster. Automated notifications and reminders ensure that tasks don't get missed, and I've been able to consistently complete pricing uploads within the expected turnaround time. From a user prespective, the tool is fairly intuitive and doesn't required deep technical knowledge. Our team has been able to create and modify workflows on our own without constantly depending on IT team, which is a big advantage and reduces ad-hoc activities in a dynamic supply chain environment. Overall Kissflow has helped us move away from inbox-driven work to a more controlled and audit friendly system. Based on my experience, Kissflow has been a solid workflow automation tool for operational teams. It has helped us streamline processes, reduced manual errors, and bring better structure to daily work. While there are some limitations around integrations and analytics, the overall value it delivers in automating approvals and improving turnaround time makes it a useful platform for business users. I would rate Kissflow 3.8 out of 5, based on my hands-on experience. - Software Developer<50M USDTravel and HospitalityReview Source
Strong low-code platform with usability strengths and some functional limitations
Overall, my experience with Kissflow has been generally positive. Their support team is responsive and accessible via chat; however, some of the solutions provided tend to rely on workarounds due to platform limitations rather than native functionality or are non-existent. Kissflow has a user friendly interface and has a short learning curve for end users. Their adoption of AI has been great. There is room for improvement in expanding core features to reduce dependency on workaround-based implementations. - Procurement Associate50M-1B USDTransportationReview Source
Streamlined Procurement Workflows Strengthen Governance and Reduce Email Dependency
Overall, my experience with Kissflow has been excellent. This has been a key platform for creating forms for Procurement and Commercial in terms of master-data work. We use this for various processes which allow us to keep our master data up to date and it also knocks off email conversations and makes ownership clear by having multiple approvals in place. Making fields mandatory helps us to obtain the information and it also full proof our governance process. There are a few things that I personally want Kissflow to think about - If the form is public, then the recipient of the request should know who submitted the request (currently, it is showing as guest) and also to provide better end-to-end visibility for requestors to know the current status of the request and where it is stuck. - Founder<50M USDTransportationReview Source
ERP Customization & workflow orchestration is effective for basic needs, but slows With Complex Processes
The product & support team TAT is pretty good with respect to any mission critical issues. Overall, the product is also good with respect to our functional use. - IT Services Associate50M-1B USDEnergy and UtilitiesReview Source
Kissflow Eases Daily Operations but Lacks Robust Customization for Larger Enterprises
Kissflow has been very helpful in improving our workflow and overall productivity. The interface is easy to navigate, and most features work smoothly and reliably. It saves time on daily task and integrates well with other tools we use.
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