Kissflow

1. Ease of use and low-code approach: In my personal experience, Kissflow is easy to use and allows us to build, modify, and manage approval workflows without heavy coding and IT team dependency. 2. Reduction in manual work: Lot of manual work has been reduced. For example: PPV / Excess Inventory transfer approvals and Capital cost approvals from EMS side to initiate a project were the key automations we did over the past year. This automation has helped business managers and supply chain leaders save considerable time and improve overall process efficiency. 3. Better visibility and control: Automated notifications and audit logs have given us much better visibility into our processes. This has improved accountability and helped us keep better control over our processes.

I have used it for about 10 years, its quick to knock out work flows and processes in.

1. The standout strengths of Kissflow include its easy-to-use low-code workflow designer, which allows teams to build and customize processes quickly. Its drag-and-drop interface and form builder make developing automated workflows straightforward, even for complex legal processes. 2. The platform's flexibility with custom logic, multi-step approvals, and conditional routing has helped streamline legal request workflows. It also simplifies the understanding of an application structure via usage of key components of an application such as data forms, workflows and integrations. 3. A standout highlight is the simplified and structured approach Kissflow offers for building application logic. The platform's built-in actions and integration framework make it highly intuitive to connect data, orchestrate workflows and automate decision steps, all while maintaining transparency in how each component functions.

No option to connect to the BI tool & Character limitation: There is no option to connect our BI tool to Kissflow which needs to be worked out by the Kissflow team. Also, the current comment section character limit of 250 is not enough and it needs to be increased to at least 500 character limit to write our comments clearly. Limited flexibility for customizations and row limitations: In my experience, while Kissflow works well for standard workflows, there are some workarounds that need to be done by the Kissflow team. Like pulling more number of rows of data from Smartsheet to Kissflow. The current row limit of 100 rows is not sufficient for building the workflows we use, as we often work with millions of rows of data in our processes. Reporting and analytics constraint: When deeper or highly customized analysis is needed, we still rely on external analytics tools.

Its Indian based so the support desk hours don't match EST. While they are pretty good, English is not their first language and this shows in the documentation and in Teams meetings etc They do really try hard and they do really care. They don't just blow you off if there is an issue.

1. Debugging complex workflows can be challenging, as it is not always easy to identify the exact point where a process fails or logic needs adjustment. 2. Performance can be slow down when working with very large datasets, especially during data-heavy operations or multi-step workflow executions. 3. More granular version control would be helpful, particularly in cases where we need to iterate frequently and need clearer visibility into changes across forms, data structures and workflow logic.