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Product Information on Kissflow
What is Kissflow?
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Overall experience with Kissflow
“Intuitive Low-Code Platform Streamlining Workflow Development, With Some Room for Technical Improvements”
“API Documentation and Support Desk Hours Present Challenges for Longtime Users”
About Company
Company Description
Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations. We help solve: Custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. Starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow fulfills all the requirements for true citizen development.
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Kissflow Likes & Dislikes
1. The standout strengths of Kissflow include its easy-to-use low-code workflow designer, which allows teams to build and customize processes quickly. Its drag-and-drop interface and form builder make developing automated workflows straightforward, even for complex legal processes. 2. The platform's flexibility with custom logic, multi-step approvals, and conditional routing has helped streamline legal request workflows. It also simplifies the understanding of an application structure via usage of key components of an application such as data forms, workflows and integrations. 3. A standout highlight is the simplified and structured approach Kissflow offers for building application logic. The platform's built-in actions and integration framework make it highly intuitive to connect data, orchestrate workflows and automate decision steps, all while maintaining transparency in how each component functions.
I have used it for about 10 years, its quick to knock out work flows and processes in.
1) Workflow Automation - This platform enables us to automate end to end processes with Minimal coding effect. We use this service for most of the Approval processes like PPV's, Inventory transfers, Shortages, NDA's, Buffer Qty agreement, Travel Approvals etc.. 2.User friendly and Intuitive Interface. Most of the team members require less time to use this product. This reduces training time and improves adoption across teams. I want to highlight this product during covid times. This product really helps us to run the supply chain of our company. We ran out of shortages and raised more than 100 to 200 PPV requests to cover the shortages. Each requests we need 4-7 approvals based on the PPV amount. This product really helps us to get the reporting based on the BU's , Commodity and with the PPV amounts for review with stakeholders. One of the best product in Workflow approval automation for Approval process.
1. Debugging complex workflows can be challenging, as it is not always easy to identify the exact point where a process fails or logic needs adjustment. 2. Performance can be slow down when working with very large datasets, especially during data-heavy operations or multi-step workflow executions. 3. More granular version control would be helpful, particularly in cases where we need to iterate frequently and need clearer visibility into changes across forms, data structures and workflow logic.
Its Indian based so the support desk hours don't match EST. While they are pretty good, English is not their first language and this shows in the documentation and in Teams meetings etc They do really try hard and they do really care. They don't just blow you off if there is an issue.
1.Requires Advanced Analytics and Reporting Capabilities:- Require better Dashboard insights and Reporting features. 2.Smartsheet to Kissflow Integration Limitations.: 200 rows/trigger is very minimal 3. The attachment download option is not available to download all the files in a Zip file. 4. Workflow Automatic Trigger subject and body of the email content change is not available to change quickly. 5. Approval/Request view issue: The approval or request view does not always update automatically based on the workflow level, which can make the interface look inconsistent at times.
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Kissflow Reviews and Ratings
- SOFTWARE DEVELOPER10B+ USDFinance (non-banking)Review Source
Intuitive Low-Code Platform Streamlining Workflow Development, With Some Room for Technical Improvements
My overall experience with Kissflow has been great, and we have relied on Kissflow as a workflow automation tool for the legal side of our business. That said, Kissflow has helped our team streamline many of our approval processes and reduce the need for manual handoffs. I develop internal applications, and I think the low-code setup is an incredible fit for my needs because it lets me go from ideas about workflows directly to process apps in a very short period. As mentioned, we automated workflows that used to be highly dependent on email, leading to faster turnarounds and more consistency in operations. The interface is still intuitive as I build out more complex logic, which has kept enhancements pretty straightforward. A huge positive feature is the responsiveness of the Kissflow support team. Whenever, I had questions or ran into unexpected behavior, they were extremely quick to respond with practical guidance and clear next steps. These points have combined to make a strongly positive customer experience. While improvements to the debugging toolset and performance when working with large data sets would be welcome, the overall product experience and the quality of support have been consistently strong. - Supply Chain Associate1B-10B USDIT ServicesReview Source
Kissflow Approval Process Significantly Reduces Time Compared to Email Requests
Overall Experience with Kissflow has been very Supportive and Positive. The KF platform has streamlined our workflows, improved Visibility and Reduced manual intervention. I want to highlight the Approval process which changed the entire manual process and for better reporting to track PPV's. Earlier we used to initiate reqeusts through emails and get 6-7 levels of approvals and followups for any requestor takes lot of time. - Chief Information Officer50M-1B USDConsumer GoodsReview Source
API Documentation and Support Desk Hours Present Challenges for Longtime Users
I like the product in general, the API's and SDK etc is lacking. Needs much better documentation and versioning on the end points. It would be so much quicker to build complex API driven work flows etc if the docs where more complete, had much better examples etc. - Procurement Associate50M-1B USDTransportationReview Source
Streamlined Procurement Workflows Strengthen Governance and Reduce Email Dependency
Overall, my experience with Kissflow has been excellent. This has been a key platform for creating forms for Procurement and Commercial in terms of master-data work. We use this for various processes which allow us to keep our master data up to date and it also knocks off email conversations and makes ownership clear by having multiple approvals in place. Making fields mandatory helps us to obtain the information and it also full proof our governance process. There are a few things that I personally want Kissflow to think about - If the form is public, then the recipient of the request should know who submitted the request (currently, it is showing as guest) and also to provide better end-to-end visibility for requestors to know the current status of the request and where it is stuck. - Product Manager50M-1B USDConstructionReview Source
Ease of Use and Advanced Features Noted as Key Kissflow Strengths
Kissflow has been a great workflow tool for our team. The interface is clean and easy to navigate. Building process forms, workflows and apps has been surprisingly easy once you get used to the layout. It has saved us a lot of time and resources. There were a few moments where I had to do some digging around but other than that the software runs smoothly and the customer service is excellent.