Overview
Product Information on Laserfiche
What is Laserfiche?
Laserfiche Pricing
Laserfiche Product Images
Overall experience with Laserfiche
“Business Efficiency Improved With Laserfiche Despite Integration Limitations”
“Laserfiche Enhances Document Searchability Despite Complex Initial Configuration Needs”
Badges
Document Management
About Company
Company Description
Laserfiche is an enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche document management platform accelerates how business gets done. Organizations of all sizes, from startups to Fortune 500 enterprises, use Laserfiche to empower teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Laserfiche
Reviewer Insights for: Laserfiche
Deciding Factors: Laserfiche Vs. Market Average
Laserfiche Likes & Dislikes
In general, the improved efficiency, visibility and control across our organizations documentation and business processes
Read Full ReviewThe best features of Laserfiche are the form submission process which makes uploading documents and storing them in the correct place easy. The tagging structure and automatic metadata as part of this process is also great and will make records more searchable and data easily accessible. In addition, the AI chatbot is an extremely helpful tool that makes searching various documents efficient and quick.
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integration with external systems, more options to connect like for example with the ERP, JDE. License flexibility - it can be quite complex to scale user licenses.
Read Full ReviewWhile Laserfiche is a very robust system, it is not a platform that can be implemented and deployed with solely internal resources of a records manager. An outside consultant was necessary and the framework build has been ongoing. Further, workflow builds or changes will require outside assistance, unless an internal IT source can be a dedicated resource.
Read Full ReviewPrice increases/cost of a Full License users, Forms building could use a UI improvements, Workflow App is not Mac (Apple) friendly. Public Portal should be include with the Laserfiche pricing and not an additional cost. Especially for those who are self-hosted.
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Peer Discussions
Laserfiche Reviews and Ratings
- LEGAL COUNSEL50M-1B USDManufacturingReview Source
Laserfiche Enhances Document Searchability Despite Complex Initial Configuration Needs
Our organization recently moved from an outdated and unsupported document retention system to Laserfiche. This platform is much more user friendly and intuitive for the end user. However, we needed a consultant to assist with the building of the structure and the workflows. This is not an "out of the box" solution and is very technical in nature. However, the end result is a better system with more controls that will be longer lasting for our organization. - Manager of IT Services50M-1B USDManufacturingReview Source
Business Efficiency Improved With Laserfiche Despite Integration Limitations
Laserfiche has been excellent. The platform is reliable, user-friendly, and flexible enough to adapt to different business processes. The way Laserfiche integrates document management, forms and workflows into a single ecosystem, allowing us to automate and streamline many of our administrative processes. - MANAGER, INFORMATION TECHNOLOGY50M-1B USDConstructionReview Source
Some things I wish I knew before Implementation
Support has been very responsive when required. The customizability of forms has provided us the ability to convert many paper documents into a digital form. This has since decreased the amount of lost, late to submit, and un-readable documents. - Business Process Analyst50M-1B USDBankingReview Source
Leveraging Workflow Flexibility for Enhanced Ease of Use
Love the ease of use and customizability of this product. Forms and workflows allow us to save time by automating different previously manual processes. - North America Accounts Payable Manager50M-1B USDConsumer GoodsReview Source
Workflow Management Effective but Reporting and Data Filtering Remain Limited
Good System to start your company as a paperless process, good repository, workflows.