Overview
Product Information on ManageEngine Applications Manager
What is ManageEngine Applications Manager?
ManageEngine Applications Manager Pricing
Overall experience with ManageEngine Applications Manager
“Single Dashboard View Enables Informed Decisions on Resource Usage and Service Uptime”
“Frustrating solution with a dreadful support experience.”
About Company
Company Description
As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.
Company Details
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A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About ManageEngine Applications Manager
Reviewer Insights for: ManageEngine Applications Manager
Deciding Factors: ManageEngine Applications Manager Vs. Market Average
Performance of ManageEngine Applications Manager Across Market Features
ManageEngine Applications Manager Likes & Dislikes
By gaining valuable insights from service health and up-time records, it helps to make meaningful decisions about resource utilisation and further investment in resources.
I don't like it and cannot recommend it in good faith.
Its dashboard and UI are simple and easy for the team and admin. It offers broad monitoring coverage, Alerts and thresholds are easy to configure, and it integrates well with ITSM tools for ticketing.
Complex License model and costing
Ultimately this solution is complex and cumbersome, and I imagine another vendor can provide the same needs for less headache. The support experience is then salt on the wound. *Cumbersome and complex to configure. *Poor documentation that occurs to me as being unmaintained and that no one cares to ensure it is maintained. *Good luck if you need support. Prepare to lose massive amounts of time going back and forth with their support team, constantly having to provide support information file before any progress can be made. *Erratic behavior sometimes encountered I suspect can only be bugs. will require sending multiple support information files and they may try to blame the cause as something completely unrelated to the issue or environment. *Login screen has advertisements from ManageEngine. *In addition to the cumbersome web-based UI, there are a multitude of text configuration files and database tables where configuration values may reside.
RCA could be more automated
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Peer Discussions
ManageEngine Applications Manager Reviews and Ratings
- Manager Of It Services50M-1B USDHealthcare and BiotechReview Source
Single Dashboard View Enables Informed Decisions on Resource Usage and Service Uptime
We are using Manage Engine Application Manager Serviceability platform tool to monitor the health and uptime status for all our kinds of applications, services, server components, network CMDB services and overall AWS infrastructure services, including Security apps. IT helps to monitor business-critical systems' health, service status, performance threshold alerts, uptime utilisation reports, and a summarised view of all services from a single dashboard. Our use cases encompass monitoring various applications across resources to ensure optimal performance and proactive issue resolutions - MANAGER50M-1B USDSoftwareReview Source
Clean Dashboard and Effective Support Highlight APM Management Experience
Application Manager is a reliable and user friendly monitoring solution that helps us proactively track the performance of servers, databases and cloud resources. its price is also competitive compared to other OEM - Director of IT50M-1B USDManufacturingReview Source
Reliable Infrastructure Visibility Noted, But Response Time Needs Improvement
Our overall experience with Ops Manager Plus has been good. It's a reliable monitoring platform that gives us the visibility of our infrastructure - Senior Systems Administrator50M-1B USDBankingReview Source
Frustrating solution with a dreadful support experience.
We use this for email alerting of issues with the infrastructure supporting our operations and business applications. I find it a complex and cumbersome platform with poor support experience. - IT Manager<50M USDIT ServicesReview Source
A Powerful and reliable monitoring tool with deep visibility, though initial setup can be complex.
Overall, my experience with Application Manager has been very positive. It provides comprehensive visibility into application performance, server health, databases, and dependencies through a single, unified dashboard.