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MuleSoft Anypoint Platform

bySalesforce
in
4.5
Market Presence: API Management, Integration Platform as a Service

Overview

Product Information on MuleSoft Anypoint Platform

Updated 13th October 2025

What is MuleSoft Anypoint Platform?

MuleSoft Anypoint Platform is an integration software that enables organizations to connect applications, data, and devices across cloud and on-premises environments. The software provides tools for designing, building, and managing APIs, allowing users to create reusable integration assets and seamless data flows between systems. It supports API lifecycle management, data transformation, access control, and real-time integration monitoring. By enabling connectivity between disparate systems, MuleSoft Anypoint Platform addresses challenges related to interoperability, data silos, and scalability, helping businesses streamline operations by simplifying the integration process within complex IT environments.

MuleSoft Anypoint Platform Pricing

MuleSoft Anypoint Platform software uses a subscription-based pricing model, with costs determined by specific usage requirements such as volume of APIs, number of cores or vCores, and deployment options including cloud or on-premises infrastructure. Pricing is adjusted based on the scale and configuration necessary for integration and API management within an organization.

Overall experience with MuleSoft Anypoint Platform

Director of Strategy
250M - 500M USD, Banking
FAVORABLE

“Zero Downtime Upgrades and Full Features, But Add-Ons Require Additional Payment”

5.0
Dec 11, 2025
The delivery and instrumentation of Mulesoft has been simple and easy. The flexibility of the solution and rapid onboarding of the API into the gateway is a bonus. The organization had API delivery and centralization needs but little intrinsic knowledge in the API space. The support and enablement that we receive from the MuleSoft account team is amazing as they are willing to go the extra mile to assist us in key events like an upgrade to the environment.
DATA AND ANALYTICS MANAGER
50M - 250M USD, Software
CRITICAL

“High Learning Curve and Complex Setup Challenges Impact Platform Usability”

3.0
Dec 26, 2025
While the learning curve is high if you're not experienced in this, the application of this tool is great for teams that need to manage and handle data flowing between APIs but don't have the engineering expertise to do so. There are many different tools within the Anypoint Platform ranging from IDPs to API Management to Deployment. Regarding data flow, there are many out of the box solutions available through their marketplace but it's easy to build your own as well through their fill-in-the-blank language template called DataWeave.

About Company

Company Description

Updated 6th March 2025

Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.

Company Details

Updated 2nd November 2023
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.salesforce.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About MuleSoft Anypoint Platform
Reviewer Insights for: MuleSoft Anypoint Platform
Deciding Factors: MuleSoft Anypoint Platform Vs. Market Average
Performance of MuleSoft Anypoint Platform Across Market Features

MuleSoft Anypoint Platform Likes & Dislikes

Like

Zero downtime upgrade availability ensures that we are always on and can provide business support at scale. The ability of the tool to support and deliver reusability of the APIs in the environment has been a huge success as well. This solution is full featured but allows for our technology challenged business partners and users a simplistic interface to own the API delivery and lifecycles.

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Like

1. The platform serves as a central platform for all things that require API to API connectivity. There is monitoring to showcase the health of pipielines, functions you've built to further use APIs, as well as some AI IDP functionality. 2. The platform has an RPA function that allows you to build out some automation for clerical or repetitive tasks. 3. The support is incredible as they are very responsive and open up Slack channels for you to directly ask questions.

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Like

Ease of use, ease of setup. It is good for centralising discovery for all APIs in and out of the Salesforce remit

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Dislike

The modularity of the product - you pay for every additional need.

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Dislike

1. The learning curve is extremely high. While there are some tutorials and walkthroughs, a lot are not up-to-date or are not really translatable to real use-cases. 2. Since Salesforce has acquired Mulesoft, it was difficult to set up the overhead architecture since Mulesoft utilizes Salesforce credits for its AI functions. In addition, we didn't realize that we needed additional products from Salesforce in order to use the AI functions within Mulesoft (Datacloud being one). 3. When using the Design function of the platform, a lot of the errors stem from DataWeave errors. However, the logs are not really useful in letting the user know what is wrong. The Design function also utilizes demo data which doesn't help in assessing accuracy since there is no visibility in the underlying demo data.

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Dislike

The price when you are working alone can increase very quickly. Each Cloud API can run on a minimum of 0.1 vCore and this can sometimes be too much

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Peer Discussions

MuleSoft Anypoint Platform Reviews and Ratings

Showing data for 211 ratings and reviews for API Management market. View all 377 ratings and reviews across markets for a complete picture.

4.5

(211 Ratings)

Rating Distribution

5 Star
41%
4 Star
50%
3 Star
8%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

Last 12 Months
Filter Reviews
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Most helpful
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Reviewer Type
Reviewer's Company Size
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Reviewer's Region
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  • DATA AND ANALYTICS MANAGER
    50M-1B USD
    Software
    Review Source

    High Learning Curve and Complex Setup Challenges Impact Platform Usability

    3.0
    Dec 26, 2025
    While the learning curve is high if you're not experienced in this, the application of this tool is great for teams that need to manage and handle data flowing between APIs but don't have the engineering expertise to do so. There are many different tools within the Anypoint Platform ranging from IDPs to API Management to Deployment. Regarding data flow, there are many out of the box solutions available through their marketplace but it's easy to build your own as well through their fill-in-the-blank language template called DataWeave.
  • Director of Strategy
    50M-1B USD
    Banking
    Review Source

    Zero Downtime Upgrades and Full Features, But Add-Ons Require Additional Payment

    5.0
    Dec 10, 2025
    The delivery and instrumentation of Mulesoft has been simple and easy. The flexibility of the solution and rapid onboarding of the API into the gateway is a bonus. The organization had API delivery and centralization needs but little intrinsic knowledge in the API space. The support and enablement that we receive from the MuleSoft account team is amazing as they are willing to go the extra mile to assist us in key events like an upgrade to the environment.
  • DESIGN MANAGER
    50M-1B USD
    Insurance (except health)
    Review Source

    Centralizing and Governing APIs Simplifies Integration Yet Raises Pricing Concerns

    4.0
    Nov 14, 2025
    Good work on being able to centralise all the APIs and then govern them according to basic and custom rulesets. The vendors are easy to work with and generally have a large amount of information readily available to share
  • Director of IT
    1B-10B USD
    Software
    Review Source

    Robust Enterprise APIM Solution with Strong Security and Integration Capabilities

    5.0
    Nov 20, 2025
    Our experience with Mulesoft APIM has been exceptional, particularly in handling complex integrations while maintaining robust security and performance standards. The platform's developer experience, comprehensive documentation, and wide connector ecosystem have significantly enhanced our APIM capabilities. Their tech support and problem-solving approach demonstrate their strong commitment to Customer Success. Their clear product vision and execution capabilities make them a great tech partner for our org.
  • It Associate
    10B+ USD
    Energy and Utilities
    Review Source

    API-Led Connectivity and Observability Stand Out Amid Infrastructure Demands With MuleSoft

    5.0
    Jan 7, 2026
    My overall experience with MuleSoft has been very positive. It is a reliable and scalable integration platform that enables well-structured API-led connectivity, strong governance and good monitoring.
...
Showing Result 1-5 of 213

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