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Overall experience with Perfecto Platform
“Enhanced Automation Velocity and Coverage with Comprehensive Scenario Testing”
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Company Description
Perforce empowers the world’s top DevOps teams to accelerate development without compromising quality. With a suite of solutions designed for high-stakes applications, Perforce helps companies manage complexity efficiently and eliminate bottlenecks. By optimizing the entire development lifecycle, Perforce ensures teams can achieve speed, maintain integrity, and deliver impactful digital experiences.
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Performance of Perfecto Platform Across Market Features
Perfecto Platform Likes & Dislikes
The support we get from the Customer Success Manager is second to none and the 24x7 support team helps resolve our issues faster. We also test on beta OS and the latest GA version of Android and iOS, and Perfecto usually supports these new versions quickly when they are released. The AI feature analyses the failed tests and assigns the appropriate failure category.eg. script failure, back end error, authentication issue etc.
The device farms are always available and accessible 24/7. Customer support is highly responsive and proactive in addressing issues. The partnership between our organizations has been strong since the beginning.
X factor is reporting dashboard capability which is differentiator from competitors. Professional services Monthly analytics comes in handy for insights into usage against industry standards and application usage.
Incase you need to swap devices, you will have to wait up to 24 hours for the devices to be physically swapped. A few Chinese model devices like Oppo sometimes have stability issues.
One challenge has been initial script debugging, especially when test failures are intermittent. While Perfecto provides video logs and screenshots, digging into mobile network logs or deeper device-level issues still takes time. We'd also like to see more streamlined integrations with our existing test frameworks (e.g., Appium and Cypress for web), as most of our team is more familiar with those.
Removal of desktop client which restricts the integration with in IDE. Also, onboarding new application is not that easy considering effort required to security protocols which can be thought through better. Also its on pricer side considering lots of new competitors have started offering similar capabilities in much less.
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Perfecto Platform Reviews and Ratings
- Senior Quality Engineer10B+ USDBankingReview Source
Enhanced Automation Velocity and Coverage with Comprehensive Scenario Testing
We have accelerated our automation velocity and automation coverage. We can automate many scenarios like Biometrics, Accessibility audits, client side performance. It integrates well with our CI tool and Test management system. We perform full regression tests every day and overnight across different combinations of OS and device model. - Software QA Manager50M-1B USDMediaReview Source
AI Capabilities Reduce Test Script Flakiness and Improve Test Reliability
Perfecto's AI-driven capabilities have significantly reduced flakiness in our automated test scripts. This reduction in flakiness has directly resulted in faster test maintenance, increased reliability during test runs, and improved coverage across diverse device/OS permutations. The ability to execute in parallel on multiple devices has also cut our test cycles time nearly in half. - Director of Engineering50M-1B USDHealthcare and BiotechReview Source
Strong API Integrations and Admin Controls for Large Enterprises
Perfecto has been long standing partner as a Device cloud for our application. Customer support is on point and easy to work with. Device availability and process to update devices is seamless. Widely used API plugins are available for integrations with several other tools. Admin controls are in place to manage cloud for large enterprises. Few areas can be improved like usage pattern of departments to rationalize the devices to different departments with in large org. - Quality Assurance Team Lead50M-1B USDBankingReview Source
Exploring the Benefits of Remote Testing on Physical Mobile Devices
Our technical account manager ensures we get monthly updates and provides us with statistics of our usage, etc. Support is always available to quickly address our issues. Renewals and adjusting licensing have also been an easy experience. - Software Developer10B+ USDSoftwareReview Source
Product Performance Slow Despite Excellent Vendor Support
The vendor has provided excellent support for any open issues we have encountered and is consistently helpful with the introduction of new products.



