Overview
Product Information on ProcessMaker
Updated 13th October 2025
What is ProcessMaker?
ProcessMaker Pricing
Overall experience with ProcessMaker
System Administrator
Gov't/PS/ED <5,000 Employees, EducationFAVORABLE
“Aweson tool to automate process.”
This is a great app, easy to implement, great interface, it has helped automate 80 percent of our manual process.
System Administrator
<50M USD, MiscellaneousCRITICAL
“Powerful, but buggy”
Powerful software, but advanced functions are often needed and are difficult to learn. You can customize things with PHP, but we encountered a lot of bugs in the process of customizing things.
About Company
Company Description
ProcessMaker is low-code BPM and workflow software. ProcessMaker makes it easy for business analysts to collaborate with IT to automate complex business processes connecting people and existing company systems. Headquartered in Durham, North Carolina in the United States, ProcessMaker has a partner network spread across 35 countries on five continents. Hundreds of commercial customers, including many Fortune 100 companies, rely on ProcessMaker to digitally transform their core business processes enabling faster decision making, improved compliance, and better performance.
Company Details
Company type
Private
Year Founded
2000
Head office location
Durham, United States
Number of employees
51 - 200
Website
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: ProcessMaker
Performance of ProcessMaker Across Market Features
ProcessMaker Likes & Dislikes
With the ability to plan and implement a whole solution, you can diagram, design, develop and program step-by-step processes.
Read Full ReviewI like that you can design and implement a whole process with very little knowledge, simple UI, IT Support.
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ProcessMaker Reviews and Ratings
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- System AdministratorGov't/PS/EdEducationReview Source
Aweson tool to automate process.
This is a great app, easy to implement, great interface, it has helped automate 80 percent of our manual process. - Audiovisual TechnicianGov't/PS/EdEducationReview Source
A Very Balanced Experience.
ProcessMaker is a great software overall, it can be a bit complicated which is the main reason for not getting a 5, but it's a very balanced experience. - Application Support Manager<50M USDIT ServicesReview Source
easy to use, but complicated to program.
The use of the tool as administrator or architect is not very complicated when automating processes, but the final result for the client is satisfactory. In my company, the use of the tool became an indispensable process for the purchasing, technical support and IT departments. At the moment we have no objection to the tool. - IT Project Manager50M-1B USDTransportationReview Source
Process optimization with PM4 the way to go.
process maker products require more user documentation to make them more user friendly - IT Governance and Strategy50M-1B USDInsurance (except health)Review Source
Processmaker aids seamless automation of critical business processes
Prior to the use of ProcessMaker, our business processes have been largely manual and this had caused a poor turnaround time as well as reduced efficiency. However, having automated over 25 critical business processes with ProcessMaker, we have had a whole new experience as a company, resulting in quick and seamless approval as well as tracking of our critical business processes. From a group perspective, it has also influenced the increased profitability of the company.
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