Overview
Product Information on Q2 Digital Banking Platform
What is Q2 Digital Banking Platform?
Q2 Digital Banking Platform Pricing
Overall experience with Q2 Digital Banking Platform
“Q2 promised what they delivered, and backed it up with great service.”
About Company
Company Description
Q2 is a firm that operates within the financial sector and provides digital banking and lending solutions. The solutions are designed to serve a wide range of institutions, including banks, credit unions, alternate finance institutions, and fintech companies, both within the United States and internationally. Q2 offers a range of solutions that aim to deliver secure and data-driven experiences for all types of account holders, ranging from individual consumers to small businesses and corporations. The company is based in Austin, Texas, and maintains several offices worldwide.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Q2 Digital Banking Platform
Performance of Q2 Digital Banking Platform Across Market Features
Q2 Digital Banking Platform Likes & Dislikes
Coming from a legacy Online Banking product, I'm super impressed with the smooth integration and available options that were easy to set up and implement.
It looks great!
The unified interface provides the level of expectation with consistency across every commonly used device. From a support standpoint, this increased the value of our digital strategy from ease of use.
It's a hefty price tag to pay up-front; but worth it in the end.
Very little is included in base contract. Everything you ask for has a price tag attached. Even the EVE product has qualifications about what is not included.
On various occasions, disruption of service has been an ongoing issue with sporadic outages lasting from minutes to an hour (no actual downtime but rather a failure to consistently connect). Although they are aware when this occurs, it still presents a challenge in addressing concerns related to online banking account management.
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Peer Discussions
Q2 Digital Banking Platform Reviews and Ratings
- IT Director50M-1B USDBankingReview Source
Q2 promised what they delivered, and backed it up with great service.
Q2 is a very capable and professional company. We migrated to their platform about 10 months ago. While an Online Banking conversion is never an easy project, they did their best to make the transition as smooth as possible for both the employees supporting it, and the folks using it. Their integration with our core system is very good, and they delivered everything they promised. Their support team is great, and very proactive. I'm very impressed with the people and the product that they delivered. - Systems Developer50M-1B USDBankingReview Source
Polished solution & endless customizability vs. lack of access to data & high cost add-ins
The product looks and works great. It's been very easy to maintain. HOWEVER if you are an automation/development heavy shop, every single report will cost you $. Access to your own data will cost you $. Customizations will cost you $. - CIO50M-1B USDBankingReview Source
Flexible Solution with Multiple Interface Integrations
The Q2 eBanking online banking platform provides flexibility and customization of the interface while leveraging a multitude of third party interface integrations. The baseline of features include core Retail and Commercial transactions in one centralized UUX experience. The level of support is standard but having both a dedicated RM and CEM are a definite advantage in aligning our business strategies with the digital channels. Overall, the product and services provided allow us to have an advantage in designing our digital presence for brand association.